CFPB · Narrative-heavy record

Renew Financial Holdings Inc

19 CFPB complaints · 68.4% with narratives · top issue False statements or representation.

19 CFPB complaints

Renew Financial Holdings Inc: 68.4% of 19 filings include consumer narratives. Timely 78.9% · relief 5.3% · top product Debt collection. Allegations, not findings.

  • Narrative-heavy record
  • -80% filings 2019 to 2026

CFPB relief outcome brief

CCDB company renew-financial-holdings-inc

5.3% relief · 78.9% timely · 19 filings · Debt collection

Nearest relief peer: Mountain Land Collections, Inc. (5.3% relief)

Renew Financial Holdings Inc(this)5.3%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Renew Financial Holdings Inc and nearest filing-volume peers

Renew Financial Holdings Inc closes 5.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Renew Financial Holdings Inc scores strongest on timely response (63/100 percentile-benchmarked) and weakest on relief provided (25/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

45 /100 grade D

Relief provided

25 / 100 percentile-benchmarked

5.3% of complaints closed with relief to the consumer

Timely response

63 / 100 percentile-benchmarked

78.9% of complaints answered inside the CFPB 15-day window

Closed with explanation

61 / 100 percentile-benchmarked

78.9% of complaints closed with an explanation to the consumer

Most of Renew Financial Holdings Inc's 19 filings include narrative text

68.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 78.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 5.3%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Renew Financial Holdings Inc complaint mix by product

Total complaints: 19

Renew Financial Holdings Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 19 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 7 complaints (36.8%), resolution 14.3% Debt collection 36.8% Mortgage: 5 complaints (26.3%), resolution 0.0% Mortgage 26.3% Payday loan,: 4 complaints (21.1%), resolution 0.0% Payday loan, 21.1% Credit reporting,: 2 complaints (10.5%), resolution 0.0% Credit reporting, 10.5% Payday loan,: 1 complaints (5.3%), resolution 0.0%
  • Debt collection 7 36.8% – 14% relief
  • Mortgage 5 26.3% – 0% relief
  • Payday loan, 4 21.1% – 0% relief
  • Credit reporting, 2 10.5% – 0% relief
  • Payday loan, 1 5.3% – 0% relief

How Renew Financial Holdings Inc's 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 7
Mortgage 5
Payday loan, title loan, or personal loan 4
Credit reporting, credit repair services, or other personal consumer reports 2
Payday loan, title loan, personal loan, or advance loan 1

Concentrated filing states for Renew Financial Holdings Inc

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
47.4% of this company's filings
CA9FL6PA2IL1

Renew Financial Holdings Inc falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
1
-80% vs 2019
02468 201920202021202220252026 1

Top States

State Complaints
CA 9
FL 6
PA 2
IL 1

Top Issues

Issue Complaints
False statements or representation 3
Applying for a mortgage or refinancing an existing mortgage 3
Getting the loan 2
Attempts to collect debt not owed 2
Incorrect information on your report 2
Charged fees or interest you didn't expect 2
Written notification about debt 2
Trouble during payment process 1
Problem with the payoff process at the end of the loan 1
Closing on a mortgage 1

Yearly Trend

Year Complaints Timely
2019 5 100%
2020 7 100%
2021 3 66.7%
2022 2 50%
2025 1 0%
2026 1 0%

Source: CFPB Consumer Complaint Database

Renew Financial Holdings Inc's narrative-rich complaint ledger

Renew Financial Holdings Inc's 19 logged complaints stay concentrated: only 4 states show a filing. 68.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-01-23.

Renew Financial Holdings Inc answers 78.9% of complaints inside the CFPB's tracked window and closes 78.9% with a written explanation. 5.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "False statements or representation."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Renew Financial Holdings Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Renew Financial Holdings Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Renew Financial Holdings Inc (78.9% timely; 5.3% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record