2026 data Public-data reference. official source

Reliable Auto Finance, Inc.

19 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

19 consumer complaints filed with the CFPB

This profile shows Reliable Auto Finance, Inc.'s complaint history from CFPB public records. 19 consumers have filed complaints since 2015. The company has a 94.7% timely response rate and has provided relief in 10.5% of cases.

19
Total Complaints
94.7%
Timely Response
0%
Disputed
10.5%
Relief Provided
5
States Active
2015
Since

Total complaints

19

Filed since 2015

Timely response

94.7%

CFPB-tracked response window

Relief rate

10.5%

Closed with monetary or non-monetary relief

Timely response rate 94.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 10.5%
Industry median

Share closed with monetary or non-monetary relief.

Reliable Auto Finance, Inc. complaint mix by product

Total complaints: 19

Reliable Auto Finance, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 19 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 11 complaints (57.9%), resolution 9.1% Vehicle loan 57.9% Credit reporting,: 3 complaints (15.8%), resolution 0.0% Credit reporting, 15.8% Debt collection: 2 complaints (10.5%), resolution 0.0% Debt collection 10.5% Credit reporting: 2 complaints (10.5%), resolution 50.0% Credit reporting 10.5% Consumer Loan: 1 complaints (5.3%), resolution 0.0%
  • Vehicle loan 11 57.9% 9% relief
  • Credit reporting, 3 15.8% 0% relief
  • Debt collection 2 10.5% 0% relief
  • Credit reporting 2 10.5% 50% relief
  • Consumer Loan 1 5.3% 0% relief

How Reliable Auto Finance, Inc.'s 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 11
Credit reporting, credit repair services, or other personal consumer reports 3
Debt collection 2
Credit reporting or other personal consumer reports 2
Consumer Loan 1

Top States

State Complaints
OH 8
MI 8
FL 1
NC 1
IN 1

Top Issues

Issue Complaints
Repossession 6
Improper use of your report 2
Managing the loan or lease 2
Incorrect information on your report 2
Struggling to pay your loan 2
Problems at the end of the loan or lease 1
Problem with a credit reporting company's investigation into an existing problem 1
Cont'd attempts collect debt not owed 1
Attempts to collect debt not owed 1
Problems when you are unable to pay 1

Yearly Trend

Year Complaints Timely
2015 1 100%
2017 1 100%
2018 1 100%
2019 1 100%
2020 2 100%
2021 1 100%
2022 1 100%
2023 1 100%
2024 2 100%
2025 8 87.5%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Reliable Auto Finance, Inc.

Reliable Auto Finance, Inc. has accumulated 19 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2025-07-23, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Reliable Auto Finance, Inc. reports a 94.7% timely-response rate and has closed 89.5% of cases with a written explanation to the consumer. 10.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Repossession".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Reliable Auto Finance, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Reliable Auto Finance, Inc. have?

Reliable Auto Finance, Inc. has received 19 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Reliable Auto Finance, Inc. respond to complaints on time?

Reliable Auto Finance, Inc. has a 94.7% timely response rate to CFPB complaints.

What is the most common complaint about Reliable Auto Finance, Inc.?

The most common issue reported against Reliable Auto Finance, Inc. is "Repossession" in the "Vehicle loan or lease" product category.

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