CFPB · Narrative-heavy record
Reliable Auto Finance, Inc.
22 CFPB complaints · 40.9% with narratives · top issue Repossession.
Reliable Auto Finance, Inc.: 40.9% of 22 filings include consumer narratives. Timely 95.5% · relief 9.1% · top product Vehicle loan or lease. Allegations, not findings.
- Narrative-heavy record
- +100% filings 2015 to 2026
CFPB relief outcome brief
CCDB company reliable-auto-finance-inc
9.1% relief · 95.5% timely · 22 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: American Honda Finance Corp (8.8% relief)
Reliable Auto Finance, Inc. closes 9.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Reliable Auto Finance, Inc.'s 22 filings include narrative text
40.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Reliable Auto Finance, Inc. complaint mix by product
- Vehicle loan 12 54.5% – 8% relief
- Credit reporting, 4 18.2% – 0% relief
- Debt collection 3 13.6% – 0% relief
- Credit reporting 2 9.1% – 50% relief
- Consumer Loan 1 4.5% – 0% relief
How Reliable Auto Finance, Inc.'s 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 12 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Debt collection | 3 |
| Credit reporting or other personal consumer reports | 2 |
| Consumer Loan | 1 |
Concentrated filing states for Reliable Auto Finance, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- OH
- 45.5% of this company's filings
Reliable Auto Finance, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- +100% vs 2015
Top States
| State | Complaints |
|---|---|
| OH | 10 |
| MI | 9 |
| NC | 1 |
| IN | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Repossession | 6 |
| Incorrect information on your report | 3 |
| Improper use of your report | 2 |
| Struggling to pay your loan | 2 |
| Managing the loan or lease | 2 |
| Attempts to collect debt not owed | 2 |
| Getting a loan or lease | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Problems when you are unable to pay | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Problems at the end of the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2017 | 1 | 100% |
| 2018 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 1 | 100% |
| 2022 | 2 | 100% |
| 2023 | 1 | 100% |
| 2024 | 2 | 100% |
| 2025 | 8 | 87.5% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Reliable Auto Finance, Inc.'s narrative-rich complaint ledger
Reliable Auto Finance, Inc.'s 22 logged complaints stay concentrated: only 5 states show a filing. 40.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-05-24.
Reliable Auto Finance, Inc. answers 95.5% of complaints inside the CFPB's tracked window and closes 90.9% with a written explanation. 9.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Repossession."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Reliable Auto Finance, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Reliable Auto Finance, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 22.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Reliable Auto Finance, Inc. (95.5% timely; 9.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record