CFPB · Lower closed-with-relief share
Open Dealer Exchange, LLC
1.5K CFPB complaints · 0% relief (low band) · top issue Improper use of your report.
Open Dealer Exchange, LLC closes 0% with relief (lower third) on 1.5K filings. Timely 98.3% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Volume rank #272 of 342
- Lower closed-with-relief share
- +9050% filings 2017 to 2026
CFPB relief outcome brief
CCDB company open-dealer-exchange-llc
0% relief · 98.3% timely · 1.5K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
Open Dealer Exchange, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 1.5K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Open Dealer Exchange, LLC complaint mix by product
- Credit reporting 977 65.6% – 0% relief
- Credit reporting, 429 28.8% – 0% relief
- Vehicle loan 47 3.2% – 0% relief
- Debt collection 29 1.9% – 0% relief
- Credit card 3 0.2% – 0% relief
- Debt or 3 0.2% – 0% relief
- Mortgage 1 0.1% – 0% relief
Lighter-volume mix: how Open Dealer Exchange, LLC's 1.5K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 977 |
| Credit reporting, credit repair services, or other personal consumer reports | 429 |
| Vehicle loan or lease | 47 |
| Debt collection | 29 |
| Credit card | 3 |
| Debt or credit management | 3 |
| Mortgage | 1 |
Nationwide filing states for Open Dealer Exchange, LLC
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 13.9% of this company's filings
Open Dealer Exchange, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 183
- +9050% vs 2017
Top States
| State | Complaints |
|---|---|
| CA | 207 |
| TX | 182 |
| FL | 180 |
| GA | 144 |
| IL | 107 |
| NY | 96 |
| PA | 69 |
| OH | 58 |
| NJ | 40 |
| NC | 40 |
| MI | 38 |
| MD | 37 |
| SC | 34 |
| AZ | 28 |
| NV | 25 |
| AL | 23 |
| VA | 21 |
| CO | 17 |
| CT | 14 |
| TN | 12 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 1.2K |
| Incorrect information on your report | 151 |
| Getting a loan or lease | 32 |
| Problem with a credit reporting company's investigation into an existing problem | 27 |
| Problem with a company's investigation into an existing problem | 17 |
| Attempts to collect debt not owed | 16 |
| Took or threatened to take negative or legal action | 10 |
| Credit monitoring or identity theft protection services | 8 |
| Didn't provide services promised | 3 |
| Problem with a company's investigation into an existing issue | 3 |
| Identity theft protection or other monitoring services | 2 |
| Getting a credit card | 2 |
| Managing the loan or lease | 2 |
| Written notification about debt | 2 |
| Struggling to pay your loan | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| False statements or representation | 1 |
| Problem with a purchase shown on your statement | 1 |
| Fraud or scam | 1 |
| Unable to get your credit report or credit score | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 2 | 100% |
| 2018 | 1 | 100% |
| 2019 | 15 | 100% |
| 2020 | 27 | 100% |
| 2021 | 83 | 100% |
| 2022 | 162 | 100% |
| 2023 | 298 | 98% |
| 2024 | 329 | 95.7% |
| 2025 | 389 | 98.5% |
| 2026 | 183 | 100% |
Source: CFPB Consumer Complaint Database
Open Dealer Exchange, LLC in the lower-relief third
Open Dealer Exchange, LLC's 1,489 logged complaints reach a nationwide footprint - 45 states have at least one filing. Only 22.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2017 through 2026-06-14. Closed-with-relief 0% sits in the lower third of the corpus.
Open Dealer Exchange, LLC closes 0% with monetary or non-monetary relief and answers 98.3% inside the CFPB window; 98.3% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit reporting or other personal consumer reports" · top issue "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Open Dealer Exchange, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Open Dealer Exchange, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.5K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Open Dealer Exchange, LLC (#273 of 342; 98.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share