CFPB · Lower closed-with-relief share
Open Dealer Exchange, LLC
1.5K CFPB complaints · 0% relief (low band) · top issue Improper use of your report.
Open Dealer Exchange, LLC closes 0% with relief (lower third) on 1.5K filings. Timely 98.3% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Lower closed-with-relief share
- +9050% filings 2017 to 2026
CFPB relief outcome brief
CCDB company open-dealer-exchange-llc
0% relief · 98.3% timely · 1.5K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
Open Dealer Exchange, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Open Dealer Exchange, LLC scores strongest on timely response (97/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
97 / 100 percentile-benchmarked
98.3% of complaints answered inside the CFPB 15-day window
Closed with explanation
97 / 100 percentile-benchmarked
98.3% of complaints closed with an explanation to the consumer
How 1.5K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Open Dealer Exchange, LLC complaint mix by product
- Credit reporting 977 65.6% – 0% relief
- Credit reporting, 429 28.8% – 0% relief
- Vehicle loan 47 3.2% – 0% relief
- Debt collection 29 1.9% – 0% relief
- Credit card 3 0.2% – 0% relief
- Debt or 3 0.2% – 0% relief
- Mortgage 1 0.1% – 0% relief
Lighter-volume mix: how Open Dealer Exchange, LLC's 1.5K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 977 |
| Credit reporting, credit repair services, or other personal consumer reports | 429 |
| Vehicle loan or lease | 47 |
| Debt collection | 29 |
| Credit card | 3 |
| Debt or credit management | 3 |
| Mortgage | 1 |
Nationwide filing states for Open Dealer Exchange, LLC
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 13.9% of this company's filings
Open Dealer Exchange, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 183
- +9050% vs 2017
Volume vs. relief
Where Open Dealer Exchange, LLC sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Open Dealer Exchange, LLC files more complaint volume than 20% of them, and closes complaints with relief more often than 0% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 1,489 · Closed with relief: 0.0%
Top States
| State | Complaints |
|---|---|
| CA | 207 |
| TX | 182 |
| FL | 180 |
| GA | 144 |
| IL | 107 |
| NY | 96 |
| PA | 69 |
| OH | 58 |
| NJ | 40 |
| NC | 40 |
| MI | 38 |
| MD | 37 |
| SC | 34 |
| AZ | 28 |
| NV | 25 |
| AL | 23 |
| VA | 21 |
| CO | 17 |
| CT | 14 |
| TN | 12 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 1.2K |
| Incorrect information on your report | 151 |
| Getting a loan or lease | 32 |
| Problem with a credit reporting company's investigation into an existing problem | 27 |
| Problem with a company's investigation into an existing problem | 17 |
| Attempts to collect debt not owed | 16 |
| Took or threatened to take negative or legal action | 10 |
| Credit monitoring or identity theft protection services | 8 |
| Didn't provide services promised | 3 |
| Problem with a company's investigation into an existing issue | 3 |
| Identity theft protection or other monitoring services | 2 |
| Getting a credit card | 2 |
| Managing the loan or lease | 2 |
| Written notification about debt | 2 |
| Struggling to pay your loan | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| False statements or representation | 1 |
| Problem with a purchase shown on your statement | 1 |
| Fraud or scam | 1 |
| Unable to get your credit report or credit score | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 2 | 100% |
| 2018 | 1 | 100% |
| 2019 | 15 | 100% |
| 2020 | 27 | 100% |
| 2021 | 83 | 100% |
| 2022 | 162 | 100% |
| 2023 | 298 | 98% |
| 2024 | 329 | 95.7% |
| 2025 | 389 | 98.5% |
| 2026 | 183 | 100% |
Source: CFPB Consumer Complaint Database
Open Dealer Exchange, LLC in the lower-relief third
Open Dealer Exchange, LLC's 1,489 logged complaints reach a nationwide footprint - 45 states have at least one filing. Only 22.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2017 through 2026-06-14. Closed-with-relief 0% sits in the lower third of the corpus.
Open Dealer Exchange, LLC closes 0% with monetary or non-monetary relief and answers 98.3% inside the CFPB window; 98.3% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit reporting or other personal consumer reports" · top issue "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Open Dealer Exchange, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Open Dealer Exchange, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.5K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Open Dealer Exchange, LLC (#273 of 342; 98.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share