Open Dealer Exchange, LLC
1.5K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Open Dealer Exchange, LLC complaint mix by product
- Credit reporting 977 65.6% – 0% relief
- Credit reporting, 429 28.8% – 0% relief
- Vehicle loan 47 3.2% – 0% relief
- Debt collection 29 1.9% – 0% relief
- Credit card 3 0.2% – 0% relief
- Debt or 3 0.2% – 0% relief
- Mortgage 1 0.1% – 0% relief
How Open Dealer Exchange, LLC's 1.5K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 977 |
| Credit reporting, credit repair services, or other personal consumer reports | 429 |
| Vehicle loan or lease | 47 |
| Debt collection | 29 |
| Credit card | 3 |
| Debt or credit management | 3 |
| Mortgage | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 207 |
| TX | 182 |
| FL | 180 |
| GA | 144 |
| IL | 107 |
| NY | 96 |
| PA | 69 |
| OH | 58 |
| NJ | 40 |
| NC | 40 |
| MI | 38 |
| MD | 37 |
| SC | 34 |
| AZ | 28 |
| NV | 25 |
| AL | 23 |
| VA | 21 |
| CO | 17 |
| CT | 14 |
| TN | 12 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 1.2K |
| Incorrect information on your report | 151 |
| Getting a loan or lease | 32 |
| Problem with a credit reporting company's investigation into an existing problem | 27 |
| Problem with a company's investigation into an existing problem | 17 |
| Attempts to collect debt not owed | 16 |
| Took or threatened to take negative or legal action | 10 |
| Credit monitoring or identity theft protection services | 8 |
| Didn't provide services promised | 3 |
| Problem with a company's investigation into an existing issue | 3 |
| Identity theft protection or other monitoring services | 2 |
| Getting a credit card | 2 |
| Managing the loan or lease | 2 |
| Written notification about debt | 2 |
| Struggling to pay your loan | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| False statements or representation | 1 |
| Problem with a purchase shown on your statement | 1 |
| Fraud or scam | 1 |
| Unable to get your credit report or credit score | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 2 | 100% |
| 2018 | 1 | 100% |
| 2019 | 15 | 100% |
| 2020 | 27 | 100% |
| 2021 | 83 | 100% |
| 2022 | 162 | 100% |
| 2023 | 298 | 98% |
| 2024 | 329 | 95.7% |
| 2025 | 389 | 98.5% |
| 2026 | 183 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Open Dealer Exchange, LLC
Open Dealer Exchange, LLC's 1,489 logged complaints reach a nationwide footprint - 45 states have at least one filing on record. Only 22.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2017 through 2026-06-14.
Open Dealer Exchange, LLC answers 98.3% of complaints inside the CFPB's tracked window and closes 98.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Open Dealer Exchange, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Open Dealer Exchange, LLC have?
1,489, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Open Dealer Exchange, LLC respond to complaints on time?
98.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Open Dealer Exchange, LLC?
"Improper use of your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.