CFPB · Single-product concentration
Prodigy Finance Servicing, LLC
15 CFPB complaints · 73.3% in "Student loan" · top issue Dealing with your lender or servicer.
Prodigy Finance Servicing, LLC: 73.3% of 15 CFPB complaints sit in "Student loan". Timely 100% · relief 40%. Allegations, not findings.
- Single-product concentration
- +400% filings 2021 to 2026
CFPB relief outcome brief
CCDB company prodigy-finance-servicing-llc
40% relief · 100% timely · 15 filings · Student loan
Same-product relief peers
Nearest relief peer: Brelvis Consulting, LLC (44.9% relief)
Prodigy Finance Servicing, LLC closes 40% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Prodigy Finance Servicing, LLC's 15 filings include narrative text
40% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Prodigy Finance Servicing, LLC complaint mix by product
- Student loan 11 73.3% – 36% relief
- Credit reporting, 3 20.0% – 67% relief
- Credit reporting 1 6.7% – 0% relief
How Prodigy Finance Servicing, LLC's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 11 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit reporting or other personal consumer reports | 1 |
Where Prodigy Finance Servicing, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 13.3% of this company's filings
Prodigy Finance Servicing, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 5
- +400% vs 2021
Top States
| State | Complaints |
|---|---|
| FL | 2 |
| VA | 2 |
| GA | 2 |
| MA | 2 |
| PA | 2 |
| MN | 1 |
| WI | 1 |
| TX | 1 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 6 |
| Incorrect information on your report | 3 |
| Struggling to repay your loan | 3 |
| Getting a loan | 1 |
| Improper use of your report | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 1 | 100% |
| 2022 | 3 | 100% |
| 2023 | 1 | 100% |
| 2024 | 3 | 100% |
| 2025 | 2 | 100% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database
Prodigy Finance Servicing, LLC filings cluster in one product
Prodigy Finance Servicing, LLC's 15 logged complaints stay concentrated: only 9 states show a filing. 40% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2026-06-25.
Prodigy Finance Servicing, LLC answers 100% of complaints inside the CFPB's tracked window and closes 46.7% with a written explanation. 40% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Prodigy Finance Servicing, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Prodigy Finance Servicing, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 15.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Prodigy Finance Servicing, LLC (100% timely; 40% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration