CFPB · Single-product concentration

Podium Mortgage Capital LLC

29 CFPB complaints · 100% in "Mortgage" · top issue Application, originator, mortgage broker.

29 CFPB complaints

Podium Mortgage Capital LLC: 100% of 29 CFPB complaints sit in "Mortgage". Timely 75.9% · relief 3.4%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2012 to 2021

CFPB relief outcome brief

CCDB company podium-mortgage-capital-llc

3.4% relief · 75.9% timely · 29 filings · Mortgage

Nearest relief peer: Ameris Bancorp (3.5% relief)

Podium Mortgage Capital LLC(this)3.4%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Podium Mortgage Capital LLC and nearest filing-volume peers

Podium Mortgage Capital LLC closes 3.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Podium Mortgage Capital LLC scores strongest on closed with explanation (68/100 percentile-benchmarked) and weakest on relief provided (16/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

42 /100 grade D

Relief provided

16 / 100 percentile-benchmarked

3.4% of complaints closed with relief to the consumer

Timely response

58 / 100 percentile-benchmarked

75.9% of complaints answered inside the CFPB 15-day window

Closed with explanation

68 / 100 percentile-benchmarked

82.8% of complaints closed with an explanation to the consumer

How 29 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 75.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 3.4%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Podium Mortgage Capital LLC complaint mix by product

Total complaints: 29

Podium Mortgage Capital LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 29 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 29 complaints (100.0%), resolution 3.4% Mortgage 100.0%
  • Mortgage 29 100.0% – 3% relief

How Podium Mortgage Capital LLC's 29 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 29

Where Podium Mortgage Capital LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
27.6% of this company's filings
CA8OR6AZ5WA4CO2IL1UT1WY1

Podium Mortgage Capital LLC complaints by year

Annual filing volume from the CFPB public database

Trend in view
2021
1
0% vs 2012
024681012 20122013201420152016201820192021 1

Top States

State Complaints
CA 8
OR 6
AZ 5
WA 4
CO 2
IL 1
UT 1
WY 1

Top Issues

Issue Complaints
Application, originator, mortgage broker 11
Loan servicing, payments, escrow account 8
Trouble during payment process 4
Credit decision / Underwriting 2
Settlement process and costs 2
Other 1
Struggling to pay mortgage 1

Yearly Trend

Year Complaints Timely
2012 1 100%
2013 3 100%
2014 4 50%
2015 10 90%
2016 6 100%
2018 1 100%
2019 3 0%
2021 1 0%

Source: CFPB Consumer Complaint Database

Podium Mortgage Capital LLC filings cluster in one product

Podium Mortgage Capital LLC's 29 logged complaints stay concentrated: only 8 states show a filing. Only 37.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2021-04-19.

Podium Mortgage Capital LLC answers 75.9% of complaints inside the CFPB's tracked window and closes 82.8% with a written explanation. 3.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Podium Mortgage Capital LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Podium Mortgage Capital LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Podium Mortgage Capital LLC (75.9% timely; 3.4% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration