Plastiq Inc.
43 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Plastiq Inc. complaint mix by product
- Money transfer, 36 83.7% – 19% relief
- Credit card 3 7.0% – 33% relief
- Credit reporting 1 2.3% – 0% relief
- Debt or 1 2.3% – 0% relief
- Student loan 1 2.3% – 0% relief
- Credit card 1 2.3% – 0% relief
How Plastiq Inc.'s 43 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 36 |
| Credit card or prepaid card | 3 |
| Credit reporting or other personal consumer reports | 1 |
| Debt or credit management | 1 |
| Student loan | 1 |
| Credit card | 1 |
Top States
| State | Complaints |
|---|---|
| NY | 9 |
| PA | 4 |
| FL | 3 |
| GA | 3 |
| CA | 3 |
| MI | 3 |
| DC | 2 |
| TX | 2 |
| NC | 2 |
| VA | 1 |
| SC | 1 |
| NJ | 1 |
| WY | 1 |
| MD | 1 |
| CO | 1 |
| AL | 1 |
| AZ | 1 |
| UT | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Other transaction problem | 12 |
| Money was not available when promised | 6 |
| Unauthorized transactions or other transaction problem | 5 |
| Problem with customer service | 5 |
| Fraud or scam | 3 |
| Problem with a purchase shown on your statement | 2 |
| Other service problem | 2 |
| Confusing or misleading advertising or marketing | 1 |
| Improper use of your report | 1 |
| Didn't provide services promised | 1 |
| Dealing with your lender or servicer | 1 |
| Managing, opening, or closing your mobile wallet account | 1 |
| Problem with a purchase or transfer | 1 |
| Other features, terms, or problems | 1 |
| Unexpected or other fees | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 1 | 100% |
| 2020 | 3 | 100% |
| 2021 | 6 | 100% |
| 2022 | 12 | 66.7% |
| 2023 | 5 | 60% |
| 2024 | 5 | 100% |
| 2025 | 7 | 100% |
| 2026 | 4 | 25% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Plastiq Inc.
Plastiq Inc.'s 43 logged complaints stay concentrated: only 19 states show a filing on record. 65.1% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2019 through 2026-04-25.
Plastiq Inc. answers 79.1% of complaints inside the CFPB's tracked window and closes 74.4% with a written explanation. 18.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Other transaction problem."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Plastiq Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Plastiq Inc. have?
43, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Plastiq Inc. respond to complaints on time?
79.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Plastiq Inc.?
"Other transaction problem", filed under the "Money transfer, virtual currency, or money service" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.