CFPB · Narrative-heavy record
Pinnacle Finance LLC
5 CFPB complaints · 60% with narratives · top issue Improper use of your report.
Pinnacle Finance LLC: 60% of 5 filings include consumer narratives. Timely 100% · relief 20% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- +200% filings 2019 to 2025
CFPB relief outcome brief
CCDB company pinnacle-finance-llc
20% relief · 100% timely · 5 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Greenstate Credit Union (20.1% relief)
Pinnacle Finance LLC closes 20% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Pinnacle Finance LLC has 5 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Pinnacle Finance LLC complaint mix by product
- Credit reporting 2 40.0% – 0% relief
- Debt collection 2 40.0% – 0% relief
- Mortgage 1 20.0% – 100% relief
How Pinnacle Finance LLC's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 2 |
| Debt collection | 2 |
| Mortgage | 1 |
Concentrated filing states for Pinnacle Finance LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- OH
- 40% of this company's filings
Pinnacle Finance LLC rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 3
- +200% vs 2019
Top States
| State | Complaints |
|---|---|
| OH | 2 |
| GA | 1 |
| DC | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 1 |
| Incorrect information on your report | 1 |
| Communication tactics | 1 |
| False statements or representation | 1 |
| Trouble during payment process | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 1 | 100% |
| 2023 | 1 | 100% |
| 2025 | 3 | 100% |
Source: CFPB Consumer Complaint Database
Pinnacle Finance LLC's narrative-rich complaint ledger
Pinnacle Finance LLC's 5 logged complaints stay concentrated: only 4 states show a filing. 60% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2025-06-18.
Pinnacle Finance LLC answers 100% of complaints inside the CFPB's tracked window and closes 80% with a written explanation. 20% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pinnacle Finance LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Pinnacle Finance LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Pinnacle Finance LLC (100% timely; 20% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record