CFPB · Diversified product mix
Greenstate Credit Union
154 CFPB complaints · diversified mix (top product 33.8%) · top issue Incorrect information on your report.
Greenstate Credit Union: top product "Credit reporting or other personal consumer reports" is only 33.8% of 154 - multi-bucket mix. Timely 98.1% · relief 20.1%. Allegations, not findings.
- Diversified product mix
- +68.4% filings 2023 to 2026
CFPB relief outcome brief
CCDB company greenstate-credit-union
20.1% relief · 98.1% timely · 154 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Transform Credit Inc. (21.2% relief)
Greenstate Credit Union closes 20.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 154 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Greenstate Credit Union complaint mix by product
- Credit reporting 52 34.2% – 15% relief
- Vehicle loan 26 17.1% – 27% relief
- Debt collection 25 16.4% – 20% relief
- Checking or 23 15.1% – 26% relief
- Mortgage 12 7.9% – 25% relief
- Credit card 10 6.6% – 20% relief
- Money transfer, 4 2.6% – 0% relief
How Greenstate Credit Union's 154 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 52 |
| Vehicle loan or lease | 26 |
| Debt collection | 25 |
| Checking or savings account | 23 |
| Mortgage | 12 |
| Credit card | 10 |
| Money transfer, virtual currency, or money service | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Concentrated filing states for Greenstate Credit Union
Top states by attributed CFPB complaint volume for this company
- Leading state
- IA
- 46.8% of this company's filings
Greenstate Credit Union rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 32
- +68.4% vs 2023
Top States
| State | Complaints |
|---|---|
| IA | 72 |
| IL | 38 |
| TX | 5 |
| MO | 4 |
| FL | 4 |
| MD | 3 |
| WI | 3 |
| GA | 3 |
| TN | 3 |
| MN | 2 |
| CO | 2 |
| MI | 2 |
| CA | 2 |
| PR | 1 |
| AZ | 1 |
| PA | 1 |
| KY | 1 |
| NY | 1 |
| AL | 1 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 39 |
| Improper use of your report | 13 |
| Took or threatened to take negative or legal action | 11 |
| Problem with a company's investigation into an existing problem | 10 |
| Managing the loan or lease | 9 |
| Problem caused by your funds being low | 9 |
| Managing an account | 8 |
| Attempts to collect debt not owed | 6 |
| Problems at the end of the loan or lease | 5 |
| Trouble during payment process | 5 |
| Repossession | 5 |
| Written notification about debt | 5 |
| Problem with a lender or other company charging your account | 3 |
| False statements or representation | 3 |
| Getting a loan or lease | 3 |
| Struggling to pay your loan | 2 |
| Problem when making payments | 2 |
| Struggling to pay mortgage | 2 |
| Fraud or scam | 2 |
| Closing on a mortgage | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 19 | 100% |
| 2024 | 40 | 100% |
| 2025 | 63 | 96.8% |
| 2026 | 32 | 96.9% |
Source: CFPB Consumer Complaint Database
Greenstate Credit Union spreads across product buckets
Greenstate Credit Union's 154 logged complaints stay concentrated: only 24 states show a filing. Only 39% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2023 through 2026-06-24.
Greenstate Credit Union answers 98.1% of complaints inside the CFPB's tracked window and closes 77.9% with a written explanation. 20.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Greenstate Credit Union.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Greenstate Credit Union: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 154.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Greenstate Credit Union (98.1% timely; 20.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix