Greenstate Credit Union
154 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Greenstate Credit Union complaint mix by product
- Credit reporting 52 34.2% – 15% relief
- Vehicle loan 26 17.1% – 27% relief
- Debt collection 25 16.4% – 20% relief
- Checking or 23 15.1% – 26% relief
- Mortgage 12 7.9% – 25% relief
- Credit card 10 6.6% – 20% relief
- Money transfer, 4 2.6% – 0% relief
How Greenstate Credit Union's 154 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 52 |
| Vehicle loan or lease | 26 |
| Debt collection | 25 |
| Checking or savings account | 23 |
| Mortgage | 12 |
| Credit card | 10 |
| Money transfer, virtual currency, or money service | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Top States
| State | Complaints |
|---|---|
| IA | 72 |
| IL | 38 |
| TX | 5 |
| MO | 4 |
| FL | 4 |
| MD | 3 |
| WI | 3 |
| GA | 3 |
| TN | 3 |
| MN | 2 |
| CO | 2 |
| MI | 2 |
| CA | 2 |
| PR | 1 |
| AZ | 1 |
| PA | 1 |
| KY | 1 |
| NY | 1 |
| AL | 1 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 39 |
| Improper use of your report | 13 |
| Took or threatened to take negative or legal action | 11 |
| Problem with a company's investigation into an existing problem | 10 |
| Managing the loan or lease | 9 |
| Problem caused by your funds being low | 9 |
| Managing an account | 8 |
| Attempts to collect debt not owed | 6 |
| Problems at the end of the loan or lease | 5 |
| Trouble during payment process | 5 |
| Repossession | 5 |
| Written notification about debt | 5 |
| Problem with a lender or other company charging your account | 3 |
| False statements or representation | 3 |
| Getting a loan or lease | 3 |
| Struggling to pay your loan | 2 |
| Problem when making payments | 2 |
| Struggling to pay mortgage | 2 |
| Fraud or scam | 2 |
| Closing on a mortgage | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 19 | 100% |
| 2024 | 40 | 100% |
| 2025 | 63 | 96.8% |
| 2026 | 32 | 96.9% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Greenstate Credit Union
Greenstate Credit Union's 154 logged complaints stay concentrated: only 24 states show a filing on record. Only 39% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2023 through 2026-06-24.
Greenstate Credit Union answers 98.1% of complaints inside the CFPB's tracked window and closes 77.9% with a written explanation. 20.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Greenstate Credit Union.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Greenstate Credit Union have?
154, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Greenstate Credit Union respond to complaints on time?
98.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Greenstate Credit Union?
"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.