CFPB · Single-product concentration
Phoenix Health Care Management Services, Inc.
41 CFPB complaints · 97.6% in "Debt collection" · top issue Attempts to collect debt not owed.
Phoenix Health Care Management Services, Inc.: 97.6% of 41 CFPB complaints sit in "Debt collection". Timely 92.7% · relief 2.4%. Allegations, not findings.
- Single-product concentration
- 0% filings 2013 to 2026
CFPB relief outcome brief
CCDB company phoenix-health-care-management-services-inc
2.4% relief · 92.7% timely · 41 filings · Debt collection
Same-product relief peers
Nearest relief peer: 2288984 Ontario Inc. (2.4% relief)
Phoenix Health Care Management Services, Inc. closes 2.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Phoenix Health Care Management Services, Inc. scores strongest on timely response (87/100 percentile-benchmarked) and weakest on relief provided (11/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
11 / 100 percentile-benchmarked
2.4% of complaints closed with relief to the consumer
Timely response
87 / 100 percentile-benchmarked
92.7% of complaints answered inside the CFPB 15-day window
Closed with explanation
87 / 100 percentile-benchmarked
92.7% of complaints closed with an explanation to the consumer
How 41 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Phoenix Health Care Management Services, Inc. complaint mix by product
- Debt collection 40 97.6% – 3% relief
- Credit reporting 1 2.4% – 0% relief
How Phoenix Health Care Management Services, Inc.'s 41 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 40 |
| Credit reporting | 1 |
Concentrated filing states for Phoenix Health Care Management Services, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 95.1% of this company's filings
Phoenix Health Care Management Services, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| GA | 39 |
| VA | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 8 |
| Written notification about debt | 8 |
| Communication tactics | 7 |
| Cont'd attempts collect debt not owed | 7 |
| False statements or representation | 4 |
| Disclosure verification of debt | 3 |
| Took or threatened to take negative or legal action | 2 |
| Electronic communications | 1 |
| Incorrect information on credit report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 3 | 100% |
| 2015 | 3 | 100% |
| 2016 | 6 | 83.3% |
| 2017 | 2 | 100% |
| 2018 | 1 | 0% |
| 2020 | 2 | 100% |
| 2021 | 2 | 50% |
| 2022 | 5 | 100% |
| 2023 | 3 | 100% |
| 2024 | 6 | 100% |
| 2025 | 6 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Phoenix Health Care Management Services, Inc. filings cluster in one product
Phoenix Health Care Management Services, Inc.'s 41 logged complaints stay concentrated: only 3 states show a filing. Only 39% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-01-30.
Phoenix Health Care Management Services, Inc. answers 92.7% of complaints inside the CFPB's tracked window and closes 92.7% with a written explanation. 2.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Phoenix Health Care Management Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Phoenix Health Care Management Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 41.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 92.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Phoenix Health Care Management Services, Inc. (92.7% timely; 2.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration