2026 data Public-data reference. official source

REVERSE MORTGAGE INVESTMENT TR

107 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

107 consumer complaints filed with the CFPB

This profile shows REVERSE MORTGAGE INVESTMENT TR's complaint history from CFPB public records. 107 consumers have filed complaints since 2015. The company has a 99.1% timely response rate and has provided relief in 0% of cases.

107
Total Complaints
99.1%
Timely Response
2.8%
Disputed
0%
Relief Provided
32
States Active
2015
Since

Total complaints

107

Filed since 2015

Timely response

99.1%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 99.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

REVERSE MORTGAGE INVESTMENT TR complaint mix by product

Total complaints: 107

REVERSE MORTGAGE INVESTMENT TR complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 107 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 106 complaints (99.1%), resolution 0.0% Mortgage 99.1% Credit reporting: 1 complaints (0.9%), resolution 0.0%
  • Mortgage 106 99.1% 0% relief
  • Credit reporting 1 0.9% 0% relief

How REVERSE MORTGAGE INVESTMENT TR's 107 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 106
Credit reporting 1

Top States

State Complaints
CA 21
FL 16
TX 9
NY 5
NJ 4
CO 4
IL 4
VA 4
PR 3
MA 3
OH 3
AZ 3
PA 2
MT 2
GA 2
OR 2
WA 1
CT 1
NC 1
AK 1

Top Issues

Issue Complaints
Trouble during payment process 43
Struggling to pay mortgage 21
Closing on a mortgage 16
Applying for a mortgage or refinancing an existing mortgage 9
Loan modification,collection,foreclosure 6
Loan servicing, payments, escrow account 5
Application, originator, mortgage broker 4
Incorrect information on credit report 1
Incorrect information on your report 1
Settlement process and costs 1

Yearly Trend

Year Complaints Timely
2015 4 100%
2016 9 88.9%
2017 6 100%
2018 5 100%
2019 26 100%
2020 20 100%
2021 21 100%
2022 13 100%
2023 3 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About REVERSE MORTGAGE INVESTMENT TR

REVERSE MORTGAGE INVESTMENT TR has accumulated 107 consumer complaints in the CFPB public database, with filings active across 32 U.S. states. Of those submissions, 12 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2023-09-14, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, REVERSE MORTGAGE INVESTMENT TR reports a 99.1% timely-response rate and has closed 91.6% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating REVERSE MORTGAGE INVESTMENT TR: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does REVERSE MORTGAGE INVESTMENT TR have?

REVERSE MORTGAGE INVESTMENT TR has received 107 consumer complaints filed with the Consumer Financial Protection Bureau.

Does REVERSE MORTGAGE INVESTMENT TR respond to complaints on time?

REVERSE MORTGAGE INVESTMENT TR has a 99.1% timely response rate to CFPB complaints.

What is the most common complaint about REVERSE MORTGAGE INVESTMENT TR?

The most common issue reported against REVERSE MORTGAGE INVESTMENT TR is "Trouble during payment process" in the "Mortgage" product category.

Related