Total complaints
107
Filed since 2015
107 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
107 consumer complaints filed with the CFPB
This profile shows REVERSE MORTGAGE INVESTMENT TR's complaint history from CFPB public records. 107 consumers have filed complaints since 2015. The company has a 99.1% timely response rate and has provided relief in 0% of cases.
Total complaints
107
Filed since 2015
Timely response
99.1%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How REVERSE MORTGAGE INVESTMENT TR's 107 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 106 |
| Credit reporting | 1 |
| State | Complaints |
|---|---|
| CA | 21 |
| FL | 16 |
| TX | 9 |
| NY | 5 |
| NJ | 4 |
| CO | 4 |
| IL | 4 |
| VA | 4 |
| PR | 3 |
| MA | 3 |
| OH | 3 |
| AZ | 3 |
| PA | 2 |
| MT | 2 |
| GA | 2 |
| OR | 2 |
| WA | 1 |
| CT | 1 |
| NC | 1 |
| AK | 1 |
| Issue | Complaints |
|---|---|
| Trouble during payment process | 43 |
| Struggling to pay mortgage | 21 |
| Closing on a mortgage | 16 |
| Applying for a mortgage or refinancing an existing mortgage | 9 |
| Loan modification,collection,foreclosure | 6 |
| Loan servicing, payments, escrow account | 5 |
| Application, originator, mortgage broker | 4 |
| Incorrect information on credit report | 1 |
| Incorrect information on your report | 1 |
| Settlement process and costs | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 4 | 100% |
| 2016 | 9 | 88.9% |
| 2017 | 6 | 100% |
| 2018 | 5 | 100% |
| 2019 | 26 | 100% |
| 2020 | 20 | 100% |
| 2021 | 21 | 100% |
| 2022 | 13 | 100% |
| 2023 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
REVERSE MORTGAGE INVESTMENT TR has accumulated 107 consumer complaints in the CFPB public database, with filings active across 32 U.S. states. Of those submissions, 12 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2023-09-14, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, REVERSE MORTGAGE INVESTMENT TR reports a 99.1% timely-response rate and has closed 91.6% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating REVERSE MORTGAGE INVESTMENT TR: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
REVERSE MORTGAGE INVESTMENT TR has received 107 consumer complaints filed with the Consumer Financial Protection Bureau.
REVERSE MORTGAGE INVESTMENT TR has a 99.1% timely response rate to CFPB complaints.
The most common issue reported against REVERSE MORTGAGE INVESTMENT TR is "Trouble during payment process" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.