CFPB · Single-product concentration

Personal Cash Loans of SC, Inc.

24 CFPB complaints · 75% in "Payday loan, title loan, personal loan, or advance loan" · top issue Struggling to pay your loan.

24 CFPB complaints

Personal Cash Loans of SC, Inc.: 75% of 24 CFPB complaints sit in "Payday loan, title loan, personal loan, or advance loan". Timely 100% · relief 4.2%. Allegations, not findings.

  • Single-product concentration
  • +40% filings 2023 to 2026

CFPB relief outcome brief

CCDB company personal-cash-loans-of-sc-inc

4.2% relief · 100% timely · 24 filings · Payday loan, title loan, personal loan, or advance loan

Nearest relief peer: Rosebud Economic Development Corporation (4.3% relief)

Personal Cash Loans of SC,Inc. (this)4.2%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Personal Cash Loans of SC, Inc. and nearest filing-volume peers

Personal Cash Loans of SC, Inc. closes 4.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Personal Cash Loans of SC, Inc. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (20/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

62 /100 grade C

Relief provided

20 / 100 percentile-benchmarked

4.2% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

92 / 100 percentile-benchmarked

95.8% of complaints closed with an explanation to the consumer

Most of Personal Cash Loans of SC, Inc.'s 24 filings include narrative text

58.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 4.2%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Personal Cash Loans of SC, Inc. complaint mix by product

Total complaints: 24

Personal Cash Loans of SC, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 24 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 18 complaints (75.0%), resolution 5.6% Payday loan, 75.0% Debt collection: 6 complaints (25.0%), resolution 0.0% Debt collection 25.0%
  • Payday loan, 18 75.0% – 6% relief
  • Debt collection 6 25.0% – 0% relief

How Personal Cash Loans of SC, Inc.'s 24 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, personal loan, or advance loan 18
Debt collection 6

Concentrated filing states for Personal Cash Loans of SC, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
SC
58.3% of this company's filings
SC14GA4AL3TN2CT1

Personal Cash Loans of SC, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
7
+40% vs 2023
3456789 2023202420252026 7

Top States

State Complaints
SC 14
GA 4
AL 3
TN 2
CT 1

Top Issues

Issue Complaints
Struggling to pay your loan 9
Communication tactics 3
Problem with the payoff process at the end of the loan 2
Improper use of your report 2
Attempts to collect debt not owed 2
Problem when making payments 2
Was approved for a loan, but didn't receive the money 2
Threatened to contact someone or share information improperly 1
Problem with additional add-on products or services 1

Yearly Trend

Year Complaints Timely
2023 5 100%
2024 4 100%
2025 8 100%
2026 7 100%

Source: CFPB Consumer Complaint Database

Personal Cash Loans of SC, Inc. filings cluster in one product

Personal Cash Loans of SC, Inc.'s 24 logged complaints stay concentrated: only 5 states show a filing. 58.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2026-06-13.

Personal Cash Loans of SC, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 95.8% with a written explanation. 4.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Struggling to pay your loan."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Personal Cash Loans of SC, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Personal Cash Loans of SC, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Personal Cash Loans of SC, Inc. (100% timely; 4.2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration