CFPB · Narrative-heavy record
Peritus Portfolio Services II, LLC
22 CFPB complaints · 54.5% with narratives · top issue Managing the loan or lease.
Peritus Portfolio Services II, LLC: 54.5% of 22 filings include consumer narratives. Timely 95.5% · relief 13.6% · top product Vehicle loan or lease. Allegations, not findings.
- Narrative-heavy record
- +50% filings 2018 to 2026
CFPB relief outcome brief
CCDB company peritus-portfolio-services-ii-llc
13.6% relief · 95.5% timely · 22 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: Ford Motor Credit Co. (14.4% relief)
Peritus Portfolio Services II, LLC closes 13.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Peritus Portfolio Services II, LLC scores strongest on timely response (92/100 percentile-benchmarked) and weakest on relief provided (64/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
64 / 100 percentile-benchmarked
13.6% of complaints closed with relief to the consumer
Timely response
92 / 100 percentile-benchmarked
95.5% of complaints answered inside the CFPB 15-day window
Closed with explanation
75 / 100 percentile-benchmarked
86.4% of complaints closed with an explanation to the consumer
Most of Peritus Portfolio Services II, LLC's 22 filings include narrative text
54.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Peritus Portfolio Services II, LLC complaint mix by product
- Vehicle loan 11 50.0% – 18% relief
- Debt collection 10 45.5% – 10% relief
- Credit reporting 1 4.5% – 0% relief
How Peritus Portfolio Services II, LLC's 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 11 |
| Debt collection | 10 |
| Credit reporting or other personal consumer reports | 1 |
Where Peritus Portfolio Services II, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- MD
- 31.8% of this company's filings
Peritus Portfolio Services II, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- +50% vs 2018
Top States
| State | Complaints |
|---|---|
| MD | 7 |
| VA | 5 |
| GA | 2 |
| FL | 2 |
| DC | 1 |
| NY | 1 |
| AZ | 1 |
| NC | 1 |
| MI | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 8 |
| Attempts to collect debt not owed | 5 |
| Repossession | 3 |
| False statements or representation | 2 |
| Took or threatened to take negative or legal action | 2 |
| Written notification about debt | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 2 | 100% |
| 2020 | 2 | 100% |
| 2022 | 1 | 100% |
| 2024 | 6 | 100% |
| 2025 | 8 | 87.5% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database
Peritus Portfolio Services II, LLC's narrative-rich complaint ledger
Peritus Portfolio Services II, LLC's 22 logged complaints stay concentrated: only 10 states show a filing. 54.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-03-10.
Peritus Portfolio Services II, LLC answers 95.5% of complaints inside the CFPB's tracked window and closes 86.4% with a written explanation. 13.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Managing the loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Peritus Portfolio Services II, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Peritus Portfolio Services II, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 22.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Peritus Portfolio Services II, LLC (95.5% timely; 13.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record