CFPB · Mid-pack CFPB posture

People Trust

14 CFPB complaints · 1 states · top issue Problem with a company's investigation into an existing problem.

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14 CFPB complaints

People Trust has 14 consumer complaints in the CFPB public database. Timely response is 35.7%; 7.1% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • +500% filings 2022 to 2026

CFPB relief outcome brief

CCDB company people-trust

7.1% relief · 35.7% timely · 14 filings · Credit reporting or other personal consumer reports

Same-product relief peers

Nearest relief peer: Hatfield, Inc. (6.7% relief)

People Trust (this)7.1%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among People Trust and nearest filing-volume peers

People Trust closes 7.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 14 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 35.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 7.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

People Trust complaint mix by product

Total complaints: 14

People Trust complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 14 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 8 complaints (57.1%), resolution 0.0% Credit reporting 57.1% Debt collection: 2 complaints (14.3%), resolution 0.0% Debt collection 14.3% Credit reporting,: 2 complaints (14.3%), resolution 50.0% Credit reporting, 14.3% Credit card: 1 complaints (7.1%), resolution 0.0% Credit card 7.1% Checking or: 1 complaints (7.1%), resolution 0.0% Checking or 7.1%
  • Credit reporting 8 57.1% – 0% relief
  • Debt collection 2 14.3% – 0% relief
  • Credit reporting, 2 14.3% – 50% relief
  • Credit card 1 7.1% – 0% relief
  • Checking or 1 7.1% – 0% relief

How People Trust's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 8
Debt collection 2
Credit reporting, credit repair services, or other personal consumer reports 2
Credit card 1
Checking or savings account 1

People Trust rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
6
+500% vs 2022
02468 2022202320252026 6

Top States

State Complaints
AR 14

Top Issues

Issue Complaints
Problem with a company's investigation into an existing problem 4
Incorrect information on your report 4
Attempts to collect debt not owed 2
Problem with a credit reporting company's investigation into an existing problem 2
Problem when making payments 1
Managing an account 1

Yearly Trend

Year Complaints Timely
2022 1 100%
2023 1 100%
2025 6 50%
2026 6 0%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about People Trust

People Trust's 14 logged complaints stay concentrated: only 1 state shows a filing. Only 14.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2022 through 2026-06-06.

People Trust answers 35.7% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 7.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Problem with a company's investigation into an existing problem."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about People Trust.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for People Trust: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 14.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 35.7%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for People Trust (35.7% timely; 7.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture