CFPB · Mid-pack CFPB posture
Pennsylvania Housing Finance Agency
81 CFPB complaints · 4 states · top issue Incorrect information on your report.
Pennsylvania Housing Finance Agency has 81 consumer complaints in the CFPB public database. Timely response is 100%; 0% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +20% filings 2021 to 2026
CFPB relief outcome brief
CCDB company pennsylvania-housing-finance-agency
0% relief · 100% timely · 81 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
Pennsylvania Housing Finance Agency closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Pennsylvania Housing Finance Agency scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
98 / 100 percentile-benchmarked
98.8% of complaints closed with an explanation to the consumer
How 81 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Pennsylvania Housing Finance Agency complaint mix by product
- Credit reporting 38 46.9% – 0% relief
- Mortgage 36 44.4% – 0% relief
- Credit reporting, 6 7.4% – 0% relief
- Debt collection 1 1.2% – 0% relief
How Pennsylvania Housing Finance Agency's 81 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 38 |
| Mortgage | 36 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Debt collection | 1 |
Concentrated filing states for Pennsylvania Housing Finance Agency
Top states by attributed CFPB complaint volume for this company
- Leading state
- PA
- 96.3% of this company's filings
Pennsylvania Housing Finance Agency rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 12
- +20% vs 2021
Top States
| State | Complaints |
|---|---|
| PA | 78 |
| WA | 1 |
| FL | 1 |
| NJ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 28 |
| Struggling to pay mortgage | 18 |
| Improper use of your report | 12 |
| Trouble during payment process | 12 |
| Problem with a company's investigation into an existing problem | 4 |
| Closing on a mortgage | 2 |
| Took or threatened to take negative or legal action | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Problem with customer service | 1 |
| Problem with a company's investigation into an existing issue | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 10 | 100% |
| 2022 | 4 | 100% |
| 2023 | 12 | 100% |
| 2024 | 17 | 100% |
| 2025 | 26 | 100% |
| 2026 | 12 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Pennsylvania Housing Finance Agency
Pennsylvania Housing Finance Agency's 81 logged complaints stay concentrated: only 4 states show a filing. Only 38.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2021 through 2026-06-25.
Pennsylvania Housing Finance Agency answers 100% of complaints inside the CFPB's tracked window and closes 98.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pennsylvania Housing Finance Agency.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Pennsylvania Housing Finance Agency: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 81.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Pennsylvania Housing Finance Agency (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture