CFPB · Mid-pack CFPB posture

Pennsylvania Auto Credit, Inc.

16 CFPB complaints · 2 states · top issue Incorrect information on your report.

16 CFPB complaints

Pennsylvania Auto Credit, Inc. has 16 consumer complaints in the CFPB public database. Timely response is 100%; 25% closed with relief; top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • 0% filings 2013 to 2026

CFPB relief outcome brief

CCDB company pennsylvania-auto-credit-inc

25% relief · 100% timely · 16 filings · Credit reporting, credit repair services, or other personal consumer reports

Nearest relief peer: First Investors Servicing Corporation, Atlanta, GA Branch (24.7% relief)

Pennsylvania Auto Credit,Inc. (this)25%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Pennsylvania Auto Credit, Inc. and nearest filing-volume peers

Pennsylvania Auto Credit, Inc. closes 25% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Pennsylvania Auto Credit, Inc. scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (54/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

88 /100 grade A

Relief provided

100 / 100 percentile-benchmarked

25% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

54 / 100 percentile-benchmarked

75% of complaints closed with an explanation to the consumer

How 16 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 25.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Pennsylvania Auto Credit, Inc. complaint mix by product

Total complaints: 16

Pennsylvania Auto Credit, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 16 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 6 complaints (37.5%), resolution 16.7% Credit reporting, 37.5% Credit reporting: 5 complaints (31.3%), resolution 0.0% Credit reporting 31.3% Vehicle loan: 4 complaints (25.0%), resolution 50.0% Vehicle loan 25.0% Consumer Loan: 1 complaints (6.3%), resolution 100.0% Consumer Loan 6.3%
  • Credit reporting, 6 37.5% – 17% relief
  • Credit reporting 5 31.3% – 0% relief
  • Vehicle loan 4 25.0% – 50% relief
  • Consumer Loan 1 6.3% – 100% relief

How Pennsylvania Auto Credit, Inc.'s 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 6
Credit reporting or other personal consumer reports 5
Vehicle loan or lease 4
Consumer Loan 1

Concentrated filing states for Pennsylvania Auto Credit, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
PA
93.8% of this company's filings
PA15NJ1

Pennsylvania Auto Credit, Inc. complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
1
0% vs 2013
0123456 2013202120222023202420252026 1

Top States

State Complaints
PA 15
NJ 1

Top Issues

Issue Complaints
Incorrect information on your report 7
Improper use of your report 3
Struggling to pay your loan 2
Problem with a company's investigation into an existing problem 1
Getting a loan or lease 1
Managing the loan or lease 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2021 5 100%
2022 2 100%
2023 1 100%
2024 4 100%
2025 2 100%
2026 1 100%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Pennsylvania Auto Credit, Inc.

Pennsylvania Auto Credit, Inc.'s 16 logged complaints stay concentrated: only 2 states show a filing. Only 18.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-02-17.

Pennsylvania Auto Credit, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 75% with a written explanation. 25% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pennsylvania Auto Credit, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Pennsylvania Auto Credit, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Pennsylvania Auto Credit, Inc. (100% timely; 25% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture