CFPB · Mid-pack CFPB posture
Pendleton & Sutton LLC
10 CFPB complaints · 7 states · top issue Cont'd attempts collect debt not owed.
Pendleton & Sutton LLC has 10 consumer complaints in the CFPB public database. Timely response is 0%; 0% closed with relief; top product Checking or savings account. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +33.3% filings 2016 to 2025
CFPB relief outcome brief
CCDB company pendleton-sutton-llc
0% relief · 0% timely · 10 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Axos Financial, Inc. (0% relief)
Pendleton & Sutton LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Pendleton & Sutton LLC scores 0/100 on relief provided, blended into one composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
0 / 100 percentile-benchmarked
0% of complaints answered inside the CFPB 15-day window
Closed with explanation
0 / 100 percentile-benchmarked
0% of complaints closed with an explanation to the consumer
How 10 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Pendleton & Sutton LLC complaint mix by product
- Checking or 4 40.0% – 0% relief
- Debt collection 4 40.0% – 0% relief
- Money transfer, 1 10.0% – 0% relief
- Payday loan, 1 10.0% – 0% relief
How Pendleton & Sutton LLC's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 4 |
| Debt collection | 4 |
| Money transfer, virtual currency, or money service | 1 |
| Payday loan, title loan, or personal loan | 1 |
Where Pendleton & Sutton LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- KS
- 30% of this company's filings
Pendleton & Sutton LLC rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 4
- +33.3% vs 2016
Top States
| State | Complaints |
|---|---|
| KS | 3 |
| PA | 2 |
| NC | 1 |
| TN | 1 |
| WV | 1 |
| MS | 1 |
| OR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 2 |
| Opening an account | 1 |
| Managing an account | 1 |
| Other transaction problem | 1 |
| Unable to get your credit report or credit score | 1 |
| Took or threatened to take negative or legal action | 1 |
| Disclosure verification of debt | 1 |
| Problem when making payments | 1 |
| Problem caused by your funds being low | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 3 | 0% |
| 2020 | 1 | 0% |
| 2023 | 1 | 0% |
| 2024 | 1 | 0% |
| 2025 | 4 | 0% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Pendleton & Sutton LLC
Pendleton & Sutton LLC's 10 logged complaints stay concentrated: only 7 states show a filing. Only 30% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2016 through 2025-11-05.
Pendleton & Sutton LLC answers 0% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pendleton & Sutton LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Pendleton & Sutton LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 10.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 0%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Pendleton & Sutton LLC (0% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture