CFPB · Single-product concentration
Paxful Holdings, Inc.
53 CFPB complaints · 92.5% in "Money transfer, virtual currency, or money service" · top issue Fraud or scam.
Paxful Holdings, Inc.: 92.5% of 53 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 66% · relief 15.1%. Allegations, not findings.
- Single-product concentration
- +66.7% filings 2021 to 2025
CFPB relief outcome brief
CCDB company paxful-holdings-inc
15.1% relief · 66% timely · 53 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: WorldRemit Corp. (15.1% relief)
Paxful Holdings, Inc. closes 15.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Paxful Holdings, Inc.'s 53 filings include narrative text
75.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Paxful Holdings, Inc. complaint mix by product
- Money transfer, 49 92.5% – 14% relief
- Credit reporting, 2 3.8% – 0% relief
- Debt or 1 1.9% – 0% relief
- Checking or 1 1.9% – 100% relief
How Paxful Holdings, Inc.'s 53 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 49 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Debt or credit management | 1 |
| Checking or savings account | 1 |
Where Paxful Holdings, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 15.1% of this company's filings
Paxful Holdings, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 15
- +66.7% vs 2021
Top States
| State | Complaints |
|---|---|
| CA | 8 |
| FL | 3 |
| MD | 3 |
| ID | 2 |
| NY | 2 |
| OH | 2 |
| NV | 1 |
| NC | 1 |
| PA | 1 |
| CO | 1 |
| OK | 1 |
| VT | 1 |
| KY | 1 |
| NJ | 1 |
| WA | 1 |
| NM | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Fraud or scam | 27 |
| Money was not available when promised | 10 |
| Other transaction problem | 5 |
| Other service problem | 3 |
| Confusing or missing disclosures | 2 |
| Problem with a company's investigation into an existing issue | 2 |
| Didn't provide services promised | 1 |
| Trouble accessing funds in your mobile or digital wallet | 1 |
| Managing an account | 1 |
| Wrong amount charged or received | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 9 | 100% |
| 2022 | 15 | 60% |
| 2023 | 10 | 80% |
| 2024 | 4 | 25% |
| 2025 | 15 | 53.3% |
Source: CFPB Consumer Complaint Database
Paxful Holdings, Inc. filings cluster in one product
Paxful Holdings, Inc.'s 53 logged complaints stay concentrated: only 16 states show a filing. 75.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2025-10-28.
Paxful Holdings, Inc. answers 66% of complaints inside the CFPB's tracked window and closes 84.9% with a written explanation. 15.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Fraud or scam."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Paxful Holdings, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Paxful Holdings, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 53.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 66%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Paxful Holdings, Inc. (66% timely; 15.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration