Paxful Holdings, Inc.
53 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Paxful Holdings, Inc. complaint mix by product
- Money transfer, 49 92.5% – 14% relief
- Credit reporting, 2 3.8% – 0% relief
- Debt or 1 1.9% – 0% relief
- Checking or 1 1.9% – 100% relief
How Paxful Holdings, Inc.'s 53 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 49 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Debt or credit management | 1 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 8 |
| FL | 3 |
| MD | 3 |
| ID | 2 |
| NY | 2 |
| OH | 2 |
| NV | 1 |
| NC | 1 |
| PA | 1 |
| CO | 1 |
| OK | 1 |
| VT | 1 |
| KY | 1 |
| NJ | 1 |
| WA | 1 |
| NM | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Fraud or scam | 27 |
| Money was not available when promised | 10 |
| Other transaction problem | 5 |
| Other service problem | 3 |
| Confusing or missing disclosures | 2 |
| Problem with a company's investigation into an existing issue | 2 |
| Didn't provide services promised | 1 |
| Trouble accessing funds in your mobile or digital wallet | 1 |
| Managing an account | 1 |
| Wrong amount charged or received | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 9 | 100% |
| 2022 | 15 | 60% |
| 2023 | 10 | 80% |
| 2024 | 4 | 25% |
| 2025 | 15 | 53.3% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Paxful Holdings, Inc.
Paxful Holdings, Inc.'s 53 logged complaints stay concentrated: only 16 states show a filing on record. 75.5% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2021 through 2025-10-28.
Paxful Holdings, Inc. answers 66% of complaints inside the CFPB's tracked window and closes 84.9% with a written explanation. 15.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Fraud or scam."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Paxful Holdings, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Paxful Holdings, Inc. have?
53, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Paxful Holdings, Inc. respond to complaints on time?
66% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Paxful Holdings, Inc.?
"Fraud or scam", filed under the "Money transfer, virtual currency, or money service" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.