Total complaints
45
Filed since 2014
45 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
45 consumer complaints filed with the CFPB
This profile shows Pathfinder Credit Services's complaint history from CFPB public records. 45 consumers have filed complaints since 2014. The company has a 100% timely response rate and has provided relief in 22.2% of cases.
Total complaints
45
Filed since 2014
Timely response
100%
CFPB-tracked response window
Relief rate
22.2%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Pathfinder Credit Services's 45 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 32 |
| Credit reporting or other personal consumer reports | 8 |
| Student loan | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Consumer Loan | 1 |
| State | Complaints |
|---|---|
| FL | 13 |
| GA | 11 |
| TN | 5 |
| TX | 4 |
| NC | 3 |
| CA | 2 |
| AL | 2 |
| KY | 1 |
| UT | 1 |
| VI | 1 |
| SC | 1 |
| OK | 1 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 15 |
| Incorrect information on your report | 7 |
| Written notification about debt | 5 |
| Disclosure verification of debt | 4 |
| False statements or representation | 4 |
| Cont'd attempts collect debt not owed | 3 |
| Dealing with my lender or servicer | 2 |
| Problem with a company's investigation into an existing problem | 2 |
| Electronic communications | 1 |
| Managing the loan or lease | 1 |
| Improper use of your report | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 4 | 100% |
| 2015 | 5 | 100% |
| 2016 | 2 | 100% |
| 2017 | 2 | 100% |
| 2018 | 6 | 100% |
| 2019 | 3 | 100% |
| 2020 | 1 | 100% |
| 2021 | 1 | 100% |
| 2022 | 3 | 100% |
| 2023 | 1 | 100% |
| 2024 | 7 | 100% |
| 2025 | 4 | 100% |
| 2026 | 6 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Pathfinder Credit Services has accumulated 45 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 14 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-02-03, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Pathfinder Credit Services reports a 100% timely-response rate and has closed 77.8% of cases with a written explanation to the consumer. 22.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 6.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Pathfinder Credit Services: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Pathfinder Credit Services has received 45 consumer complaints filed with the Consumer Financial Protection Bureau.
Pathfinder Credit Services has a 100% timely response rate to CFPB complaints.
The most common issue reported against Pathfinder Credit Services is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.