CFPB · Single-product concentration
Pathfinder Credit Services
49 CFPB complaints · 73.5% in "Debt collection" · top issue Attempts to collect debt not owed.
Pathfinder Credit Services: 73.5% of 49 CFPB complaints sit in "Debt collection". Timely 100% · relief 28.6%. Allegations, not findings.
- Single-product concentration
- +50% filings 2014 to 2026
CFPB relief outcome brief
CCDB company pathfinder-credit-services
28.6% relief · 100% timely · 49 filings · Debt collection
Same-product relief peers
Nearest relief peer: Check Into Cash Inc. (29% relief)
Pathfinder Credit Services closes 28.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 49 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Pathfinder Credit Services complaint mix by product
- Debt collection 36 73.5% – 28% relief
- Credit reporting 8 16.3% – 25% relief
- Student loan 2 4.1% – 50% relief
- Credit reporting, 2 4.1% – 50% relief
- Consumer Loan 1 2.0% – 0% relief
How Pathfinder Credit Services's 49 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 36 |
| Credit reporting or other personal consumer reports | 8 |
| Student loan | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Consumer Loan | 1 |
Where Pathfinder Credit Services complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 28.6% of this company's filings
Pathfinder Credit Services rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 6
- +50% vs 2014
Top States
| State | Complaints |
|---|---|
| FL | 14 |
| GA | 11 |
| TX | 6 |
| TN | 5 |
| NC | 4 |
| AL | 2 |
| CA | 2 |
| SC | 1 |
| VI | 1 |
| UT | 1 |
| OK | 1 |
| KY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 16 |
| Incorrect information on your report | 7 |
| Written notification about debt | 6 |
| False statements or representation | 5 |
| Disclosure verification of debt | 4 |
| Cont'd attempts collect debt not owed | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Dealing with my lender or servicer | 2 |
| Improper use of your report | 1 |
| Electronic communications | 1 |
| Managing the loan or lease | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 4 | 100% |
| 2015 | 5 | 100% |
| 2016 | 2 | 100% |
| 2017 | 3 | 100% |
| 2018 | 7 | 100% |
| 2019 | 5 | 100% |
| 2020 | 1 | 100% |
| 2021 | 1 | 100% |
| 2022 | 3 | 100% |
| 2023 | 1 | 100% |
| 2024 | 7 | 100% |
| 2025 | 4 | 100% |
| 2026 | 6 | 100% |
Source: CFPB Consumer Complaint Database
Pathfinder Credit Services filings cluster in one product
Pathfinder Credit Services's 49 logged complaints stay concentrated: only 12 states show a filing. Only 36.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-02-03.
Pathfinder Credit Services answers 100% of complaints inside the CFPB's tracked window and closes 71.4% with a written explanation. 28.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pathfinder Credit Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Pathfinder Credit Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 49.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Pathfinder Credit Services (100% timely; 28.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration