CFPB · Single-product concentration
Parkway Financial Group, LLC
29 CFPB complaints · 100% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Parkway Financial Group, LLC: 100% of 29 CFPB complaints sit in "Mortgage". Timely 93.1% · relief 13.8%. Allegations, not findings.
- Single-product concentration
- +200% filings 2020 to 2026
CFPB relief outcome brief
CCDB company parkway-financial-group-llc
13.8% relief · 93.1% timely · 29 filings · Mortgage
Same-product relief peers
Nearest relief peer: Pennymac Loan Services, LLC. (13.4% relief)
Parkway Financial Group, LLC closes 13.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Parkway Financial Group, LLC's 29 filings include narrative text
62.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Parkway Financial Group, LLC complaint mix by product
- Mortgage 29 100.0% – 14% relief
How Parkway Financial Group, LLC's 29 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 29 |
Where Parkway Financial Group, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 24.1% of this company's filings
Parkway Financial Group, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- +200% vs 2020
Top States
| State | Complaints |
|---|---|
| TX | 7 |
| CA | 7 |
| NC | 3 |
| NV | 2 |
| FL | 2 |
| AZ | 2 |
| SC | 2 |
| PA | 1 |
| TN | 1 |
| GA | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 10 |
| Closing on a mortgage | 9 |
| Trouble during payment process | 9 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 1 | 0% |
| 2021 | 3 | 66.7% |
| 2022 | 8 | 100% |
| 2023 | 8 | 100% |
| 2024 | 3 | 100% |
| 2025 | 3 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database
Parkway Financial Group, LLC filings cluster in one product
Parkway Financial Group, LLC's 29 logged complaints stay concentrated: only 11 states show a filing. 62.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2026-06-01.
Parkway Financial Group, LLC answers 93.1% of complaints inside the CFPB's tracked window and closes 86.2% with a written explanation. 13.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Parkway Financial Group, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Parkway Financial Group, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 29.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Parkway Financial Group, LLC (93.1% timely; 13.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration