Parkway Financial Group, LLC
29 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Parkway Financial Group, LLC complaint mix by product
- Mortgage 29 100.0% – 14% relief
How Parkway Financial Group, LLC's 29 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 29 |
Top States
| State | Complaints |
|---|---|
| TX | 7 |
| CA | 7 |
| NC | 3 |
| NV | 2 |
| FL | 2 |
| AZ | 2 |
| SC | 2 |
| PA | 1 |
| TN | 1 |
| GA | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 10 |
| Closing on a mortgage | 9 |
| Trouble during payment process | 9 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 1 | 0% |
| 2021 | 3 | 66.7% |
| 2022 | 8 | 100% |
| 2023 | 8 | 100% |
| 2024 | 3 | 100% |
| 2025 | 3 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Parkway Financial Group, LLC
Parkway Financial Group, LLC's 29 logged complaints stay concentrated: only 11 states show a filing on record. 62.1% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2020 through 2026-06-01.
Parkway Financial Group, LLC answers 93.1% of complaints inside the CFPB's tracked window and closes 86.2% with a written explanation. 13.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Parkway Financial Group, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Parkway Financial Group, LLC have?
29, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Parkway Financial Group, LLC respond to complaints on time?
93.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Parkway Financial Group, LLC?
"Applying for a mortgage or refinancing an existing mortgage", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.