CFPB · Single-product concentration
Pan Am Collections, Inc.
22 CFPB complaints · 100% in "Debt collection" · top issue Communication tactics.
Pan Am Collections, Inc.: 100% of 22 CFPB complaints sit in "Debt collection". Timely 77.3% · relief 13.6%. Allegations, not findings.
- Single-product concentration
- -33.3% filings 2014 to 2019
CFPB relief outcome brief
CCDB company pan-am-collections-inc
13.6% relief · 77.3% timely · 22 filings · Debt collection
Same-product relief peers
Nearest relief peer: United Accounts, Inc. (13.6% relief)
Pan Am Collections, Inc. closes 13.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Pan Am Collections, Inc.'s 22 filings include narrative text
54.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Pan Am Collections, Inc. complaint mix by product
- Debt collection 22 100.0% – 14% relief
How Pan Am Collections, Inc.'s 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 22 |
Concentrated filing states for Pan Am Collections, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 45.5% of this company's filings
Pan Am Collections, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2019
- 2
- -33.3% vs 2014
Top States
| State | Complaints |
|---|---|
| IL | 10 |
| FL | 4 |
| IN | 3 |
| PA | 2 |
| TX | 1 |
| KY | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 6 |
| Cont'd attempts collect debt not owed | 4 |
| Attempts to collect debt not owed | 4 |
| Improper contact or sharing of info | 2 |
| False statements or representation | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Taking/threatening an illegal action | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 66.7% |
| 2015 | 2 | 0% |
| 2016 | 2 | 50% |
| 2017 | 8 | 87.5% |
| 2018 | 5 | 100% |
| 2019 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Pan Am Collections, Inc. filings cluster in one product
Pan Am Collections, Inc.'s 22 logged complaints stay concentrated: only 7 states show a filing. 54.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2019-10-19.
Pan Am Collections, Inc. answers 77.3% of complaints inside the CFPB's tracked window and closes 86.4% with a written explanation. 13.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pan Am Collections, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Pan Am Collections, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 22.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 77.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Pan Am Collections, Inc. (77.3% timely; 13.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration