Total complaints
20
Filed since 2014
2026 data Public-data reference. official source
Pan Am Collections, Inc.
20 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
20 consumer complaints filed with the CFPB
This profile shows Pan Am Collections, Inc.'s complaint history from CFPB public records. 20 consumers have filed complaints since 2014. The company has a 75% timely response rate and has provided relief in 10% of cases.
20
Total Complaints
75%
Timely Response
5%
Disputed
10%
Relief Provided
7
States Active
2014
Since
Timely response
75%
CFPB-tracked response window
Relief rate
10%
Closed with monetary or non-monetary relief
Timely response rate 75.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 10.0%
Industry median
Share closed with monetary or non-monetary relief.
Pan Am Collections, Inc. complaint mix by product
- Debt collection 20 100.0% – 10% relief
How Pan Am Collections, Inc.'s 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 20 |
Top States
| State | Complaints |
|---|---|
| IL | 9 |
| IN | 3 |
| FL | 3 |
| PA | 2 |
| CA | 1 |
| KY | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 4 |
| Communication tactics | 4 |
| Cont'd attempts collect debt not owed | 4 |
| Threatened to contact someone or share information improperly | 2 |
| False statements or representation | 2 |
| Improper contact or sharing of info | 2 |
| Written notification about debt | 1 |
| Taking/threatening an illegal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 66.7% |
| 2015 | 2 | 0% |
| 2016 | 2 | 50% |
| 2017 | 6 | 83.3% |
| 2018 | 5 | 100% |
| 2019 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Pan Am Collections, Inc.
Pan Am Collections, Inc. has accumulated 20 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 10 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2019-10-19, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Pan Am Collections, Inc. reports a 75% timely-response rate and has closed 90% of cases with a written explanation to the consumer. 10% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Pan Am Collections, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Pan Am Collections, Inc. have?
Pan Am Collections, Inc. has received 20 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Pan Am Collections, Inc. respond to complaints on time?
Pan Am Collections, Inc. has a 75% timely response rate to CFPB complaints.
What is the most common complaint about Pan Am Collections, Inc.?
The most common issue reported against Pan Am Collections, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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