Total complaints
95
Filed since 2014
95 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
95 consumer complaints filed with the CFPB
This profile shows RICHLAND HOLDINGS, INC.'s complaint history from CFPB public records. 95 consumers have filed complaints since 2014. The company has a 74.7% timely response rate and has provided relief in 1.1% of cases.
Total complaints
95
Filed since 2014
Timely response
74.7%
CFPB-tracked response window
Relief rate
1.1%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How RICHLAND HOLDINGS, INC.'s 95 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 82 |
| Credit reporting, credit repair services, or other personal consumer reports | 8 |
| Credit reporting or other personal consumer reports | 5 |
| State | Complaints |
|---|---|
| NV | 60 |
| CA | 17 |
| AZ | 3 |
| FL | 2 |
| WA | 2 |
| NM | 2 |
| ME | 1 |
| AK | 1 |
| SC | 1 |
| TX | 1 |
| IL | 1 |
| MD | 1 |
| OH | 1 |
| LA | 1 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 39 |
| Written notification about debt | 17 |
| False statements or representation | 10 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| Disclosure verification of debt | 6 |
| Took or threatened to take negative or legal action | 5 |
| Improper use of your report | 3 |
| Incorrect information on your report | 3 |
| Cont'd attempts collect debt not owed | 3 |
| Communication tactics | 1 |
| Taking/threatening an illegal action | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 0% |
| 2015 | 4 | 0% |
| 2016 | 3 | 100% |
| 2017 | 7 | 100% |
| 2018 | 10 | 20% |
| 2019 | 7 | 85.7% |
| 2020 | 12 | 91.7% |
| 2021 | 7 | 85.7% |
| 2022 | 9 | 66.7% |
| 2023 | 13 | 100% |
| 2024 | 9 | 44.4% |
| 2025 | 10 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
RICHLAND HOLDINGS, INC. has accumulated 95 consumer complaints in the CFPB public database, with filings active across 14 U.S. states. Of those submissions, 39 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-09, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, RICHLAND HOLDINGS, INC. reports a 74.7% timely-response rate and has closed 98.9% of cases with a written explanation to the consumer. 1.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating RICHLAND HOLDINGS, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
RICHLAND HOLDINGS, INC. has received 95 consumer complaints filed with the Consumer Financial Protection Bureau.
RICHLAND HOLDINGS, INC. has a 74.7% timely response rate to CFPB complaints.
The most common issue reported against RICHLAND HOLDINGS, INC. is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.