2026 data Public-data reference. official source

RICHLAND HOLDINGS, INC.

95 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

95 consumer complaints filed with the CFPB

This profile shows RICHLAND HOLDINGS, INC.'s complaint history from CFPB public records. 95 consumers have filed complaints since 2014. The company has a 74.7% timely response rate and has provided relief in 1.1% of cases.

95
Total Complaints
74.7%
Timely Response
3.2%
Disputed
1.1%
Relief Provided
14
States Active
2014
Since

Total complaints

95

Filed since 2014

Timely response

74.7%

CFPB-tracked response window

Relief rate

1.1%

Closed with monetary or non-monetary relief

Timely response rate 74.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.1%
Industry median

Share closed with monetary or non-monetary relief.

RICHLAND HOLDINGS, INC. complaint mix by product

Total complaints: 95

RICHLAND HOLDINGS, INC. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 95 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 82 complaints (86.3%), resolution 1.2% Debt collection 86.3% Credit reporting,: 8 complaints (8.4%), resolution 0.0% Credit reporting, 8.4% Credit reporting: 5 complaints (5.3%), resolution 0.0%
  • Debt collection 82 86.3% 1% relief
  • Credit reporting, 8 8.4% 0% relief
  • Credit reporting 5 5.3% 0% relief

How RICHLAND HOLDINGS, INC.'s 95 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 82
Credit reporting, credit repair services, or other personal consumer reports 8
Credit reporting or other personal consumer reports 5

Top States

State Complaints
NV 60
CA 17
AZ 3
FL 2
WA 2
NM 2
ME 1
AK 1
SC 1
TX 1
IL 1
MD 1
OH 1
LA 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 39
Written notification about debt 17
False statements or representation 10
Problem with a credit reporting company's investigation into an existing problem 7
Disclosure verification of debt 6
Took or threatened to take negative or legal action 5
Improper use of your report 3
Incorrect information on your report 3
Cont'd attempts collect debt not owed 3
Communication tactics 1
Taking/threatening an illegal action 1

Yearly Trend

Year Complaints Timely
2014 1 0%
2015 4 0%
2016 3 100%
2017 7 100%
2018 10 20%
2019 7 85.7%
2020 12 91.7%
2021 7 85.7%
2022 9 66.7%
2023 13 100%
2024 9 44.4%
2025 10 100%
2026 3 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About RICHLAND HOLDINGS, INC.

RICHLAND HOLDINGS, INC. has accumulated 95 consumer complaints in the CFPB public database, with filings active across 14 U.S. states. Of those submissions, 39 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-09, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, RICHLAND HOLDINGS, INC. reports a 74.7% timely-response rate and has closed 98.9% of cases with a written explanation to the consumer. 1.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating RICHLAND HOLDINGS, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does RICHLAND HOLDINGS, INC. have?

RICHLAND HOLDINGS, INC. has received 95 consumer complaints filed with the Consumer Financial Protection Bureau.

Does RICHLAND HOLDINGS, INC. respond to complaints on time?

RICHLAND HOLDINGS, INC. has a 74.7% timely response rate to CFPB complaints.

What is the most common complaint about RICHLAND HOLDINGS, INC.?

The most common issue reported against RICHLAND HOLDINGS, INC. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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