CFPB · Single-product concentration

Oro Oc, LLC

14 CFPB complaints · 92.9% in "Student loan" · top issue Dealing with your lender or servicer.

14 CFPB complaints

Oro Oc, LLC: 92.9% of 14 CFPB complaints sit in "Student loan". Timely 28.6% · relief 57.1%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2016 to 2025

CFPB relief outcome brief

CCDB company oro-oc-llc

57.1% relief · 28.6% timely · 14 filings · Student loan

Nearest relief peer: Brelvis Consulting, LLC (44.9% relief)

Oro Oc, LLC (this)57.1%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Oro Oc, LLC and nearest filing-volume peers

Oro Oc, LLC closes 57.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Oro Oc, LLC's 14 filings include narrative text

57.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 28.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 57.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Oro Oc, LLC complaint mix by product

Total complaints: 14

Oro Oc, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 14 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Student loan: 13 complaints (92.9%), resolution 61.5% Student loan 92.9% Credit reporting,: 1 complaints (7.1%), resolution 0.0% Credit reporting, 7.1%
  • Student loan 13 92.9% 62% relief
  • Credit reporting, 1 7.1% 0% relief

How Oro Oc, LLC's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Student loan 13
Credit reporting, credit repair services, or other personal consumer reports 1

Where Oro Oc, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
28.6% of this company's filings
FL4OH2NC1CA1MI1MN1TX1KY1

Oro Oc, LLC complaints by year

Annual filing volume from the CFPB public database

Trend in view
2025
1
0% vs 2016
02468 2016201720182019202120232025 1

Top States

State Complaints
FL 4
OH 2
NC 1
CA 1
MI 1
MN 1
TX 1
KY 1
IL 1

Top Issues

Issue Complaints
Dealing with your lender or servicer 9
Dealing with my lender or servicer 2
Struggling to repay your loan 1
Getting a loan 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2016 1 100%
2017 6 0%
2018 1 100%
2019 2 100%
2021 2 0%
2023 1 0%
2025 1 0%

Source: CFPB Consumer Complaint Database

Oro Oc, LLC filings cluster in one product

Oro Oc, LLC's 14 logged complaints stay concentrated: only 9 states show a filing. 57.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2025-10-09.

Oro Oc, LLC answers 28.6% of complaints inside the CFPB's tracked window and closes 14.3% with a written explanation. 57.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Oro Oc, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Oro Oc, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Oro Oc, LLC (28.6% timely; 57.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration