CFPB · Mid-pack CFPB posture

Openonline, LLC

9 CFPB complaints · 7 states · top issue Improper use of your report.

9 CFPB complaints

Openonline, LLC has 9 consumer complaints in the CFPB public database. Timely response is 100%; 0% closed with relief; top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • +100% filings 2012 to 2024

CFPB relief outcome brief

CCDB company openonline-llc

0% relief · 100% timely · 9 filings · Credit reporting, credit repair services, or other personal consumer reports

Nearest relief peer: Innovis (0% relief)

Openonline, LLC (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Openonline, LLC and nearest filing-volume peers

Openonline, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Openonline, LLC has 9 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Openonline, LLC complaint mix by product

Total complaints: 9

Openonline, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 9 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 4 complaints (44.4%), resolution 0.0% Credit reporting, 44.4% Credit reporting: 2 complaints (22.2%), resolution 0.0% Credit reporting 22.2% Credit reporting: 2 complaints (22.2%), resolution 0.0% Credit reporting 22.2% Bank account: 1 complaints (11.1%), resolution 0.0% Bank account 11.1%
  • Credit reporting, 4 44.4% – 0% relief
  • Credit reporting 2 22.2% – 0% relief
  • Credit reporting 2 22.2% – 0% relief
  • Bank account 1 11.1% – 0% relief

How Openonline, LLC's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 4
Credit reporting or other personal consumer reports 2
Credit reporting 2
Bank account or service 1

Where Openonline, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
22.2% of this company's filings
FL2OH2NM1MI1NC1GA1OR1

Openonline, LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2024
2
+100% vs 2012
0.511.522.5 2012201320172018202020222024 2

Top States

State Complaints
FL 2
OH 2
NM 1
MI 1
NC 1
GA 1
OR 1

Top Issues

Issue Complaints
Improper use of your report 2
Incorrect information on your report 2
Account opening, closing, or management 1
Improper use of my credit report 1
Incorrect information on credit report 1
Problem with a credit reporting company's investigation into an existing problem 1
Unable to get your credit report or credit score 1

Yearly Trend

Year Complaints Timely
2012 1 100%
2013 1 100%
2017 1 100%
2018 1 100%
2020 2 100%
2022 1 100%
2024 2 100%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Openonline, LLC

Openonline, LLC's 9 logged complaints stay concentrated: only 7 states show a filing. Only 22.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2024-08-02.

Openonline, LLC answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Improper use of your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Openonline, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Openonline, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Openonline, LLC (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture