Total complaints
129
Filed since 2012
129 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
129 consumer complaints filed with the CFPB
This profile shows Supreme Lending's complaint history from CFPB public records. 129 consumers have filed complaints since 2012. The company has a 98.4% timely response rate and has provided relief in 4.7% of cases.
Total complaints
129
Filed since 2012
Timely response
98.4%
CFPB-tracked response window
Relief rate
4.7%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Supreme Lending's 129 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 109 |
| Credit reporting, credit repair services, or other personal consumer reports | 10 |
| Credit reporting or other personal consumer reports | 7 |
| Debt collection | 2 |
| Credit card | 1 |
| State | Complaints |
|---|---|
| TX | 36 |
| GA | 18 |
| FL | 12 |
| MI | 6 |
| CA | 6 |
| CO | 6 |
| OK | 6 |
| AZ | 6 |
| AL | 4 |
| NY | 4 |
| TN | 4 |
| MD | 3 |
| OR | 3 |
| MS | 2 |
| SC | 2 |
| NC | 2 |
| AR | 2 |
| MN | 2 |
| OH | 1 |
| CT | 1 |
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 25 |
| Applying for a mortgage or refinancing an existing mortgage | 21 |
| Trouble during payment process | 20 |
| Application, originator, mortgage broker | 17 |
| Incorrect information on your report | 11 |
| Credit decision / Underwriting | 7 |
| Struggling to pay mortgage | 7 |
| Improper use of your report | 6 |
| Loan servicing, payments, escrow account | 4 |
| Problem with a company's investigation into an existing problem | 4 |
| Settlement process and costs | 1 |
| Attempts to collect debt not owed | 1 |
| Disclosure verification of debt | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Unable to get your credit report or credit score | 1 |
| Loan modification,collection,foreclosure | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 7 | 100% |
| 2014 | 7 | 100% |
| 2015 | 7 | 100% |
| 2016 | 9 | 100% |
| 2017 | 4 | 75% |
| 2018 | 10 | 100% |
| 2019 | 5 | 100% |
| 2020 | 7 | 100% |
| 2021 | 15 | 100% |
| 2022 | 14 | 92.9% |
| 2023 | 11 | 100% |
| 2024 | 14 | 100% |
| 2025 | 12 | 100% |
| 2026 | 6 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Supreme Lending has accumulated 129 consumer complaints in the CFPB public database, with filings active across 23 U.S. states. Of those submissions, 52 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-04-03, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Supreme Lending reports a 98.4% timely-response rate and has closed 86.8% of cases with a written explanation to the consumer. 4.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Closing on a mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Supreme Lending: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Supreme Lending has received 129 consumer complaints filed with the Consumer Financial Protection Bureau.
Supreme Lending has a 98.4% timely response rate to CFPB complaints.
The most common issue reported against Supreme Lending is "Closing on a mortgage" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.