CFPB · Single-product concentration
Supreme Lending
195 CFPB complaints · 83.1% in "Mortgage" · top issue Closing on a mortgage.
Supreme Lending: 83.1% of 195 CFPB complaints sit in "Mortgage". Timely 96.9% · relief 4.6%. Allegations, not findings.
- Single-product concentration
- +1300% filings 2012 to 2026
CFPB relief outcome brief
CCDB company supreme-lending
4.6% relief · 96.9% timely · 195 filings · Mortgage
Same-product relief peers
Nearest relief peer: Ocwen Financial Corporation (4.6% relief)
Supreme Lending closes 4.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Supreme Lending's 195 filings include narrative text
56.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Supreme Lending complaint mix by product
- Mortgage 162 83.1% – 5% relief
- Credit reporting, 14 7.2% – 0% relief
- Credit reporting 13 6.7% – 8% relief
- Debt collection 4 2.1% – 0% relief
- Credit card 1 0.5% – 0% relief
- Money transfer, 1 0.5% – 0% relief
How Supreme Lending's 195 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 162 |
| Credit reporting, credit repair services, or other personal consumer reports | 14 |
| Credit reporting or other personal consumer reports | 13 |
| Debt collection | 4 |
| Credit card | 1 |
| Money transfer, virtual currency, or money service | 1 |
Where Supreme Lending complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 27.7% of this company's filings
Supreme Lending rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 14
- +1300% vs 2012
Top States
| State | Complaints |
|---|---|
| TX | 54 |
| GA | 29 |
| FL | 15 |
| CA | 14 |
| CO | 9 |
| MI | 8 |
| OK | 7 |
| AZ | 7 |
| TN | 5 |
| MN | 5 |
| MD | 5 |
| AL | 4 |
| NY | 4 |
| AR | 3 |
| WA | 3 |
| OR | 3 |
| MS | 3 |
| NC | 2 |
| MO | 2 |
| PA | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 44 |
| Applying for a mortgage or refinancing an existing mortgage | 35 |
| Trouble during payment process | 29 |
| Application, originator, mortgage broker | 18 |
| Struggling to pay mortgage | 14 |
| Incorrect information on your report | 14 |
| Improper use of your report | 11 |
| Credit decision / Underwriting | 8 |
| Problem with a company's investigation into an existing problem | 6 |
| Loan servicing, payments, escrow account | 5 |
| Took or threatened to take negative or legal action | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Attempts to collect debt not owed | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Fraud or scam | 1 |
| Loan modification,collection,foreclosure | 1 |
| Disclosure verification of debt | 1 |
| Settlement process and costs | 1 |
| Unable to get your credit report or credit score | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 7 | 100% |
| 2014 | 7 | 100% |
| 2015 | 9 | 100% |
| 2016 | 10 | 100% |
| 2017 | 6 | 83.3% |
| 2018 | 12 | 100% |
| 2019 | 13 | 100% |
| 2020 | 12 | 91.7% |
| 2021 | 20 | 100% |
| 2022 | 26 | 84.6% |
| 2023 | 17 | 100% |
| 2024 | 18 | 100% |
| 2025 | 23 | 100% |
| 2026 | 14 | 100% |
Source: CFPB Consumer Complaint Database
Supreme Lending filings cluster in one product
Supreme Lending's 195 logged complaints stay concentrated: only 29 states show a filing. 56.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-06-26.
Supreme Lending answers 96.9% of complaints inside the CFPB's tracked window and closes 89.2% with a written explanation. 4.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Supreme Lending.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Supreme Lending: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 195.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 96.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Supreme Lending (96.9% timely; 4.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration