Consumer Adjustment Company Incorporated
2.4K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Consumer Adjustment Company Incorporated complaint mix by product
- Debt collection 2K 73.5% – 2% relief
- Credit reporting 388 16.5% – 0% relief
- Credit reporting, 211 9.0% – 0% relief
- Payday loan, 9 0.4% – 0% relief
- Credit card 6 0.3% – 0% relief
- Payday loan, 5 0.2% – 0% relief
- Debt or 4 0.2% – 0% relief
How Consumer Adjustment Company Incorporated's 2.4K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 1.7K |
| Credit reporting or other personal consumer reports | 388 |
| Credit reporting, credit repair services, or other personal consumer reports | 211 |
| Payday loan, title loan, or personal loan | 9 |
| Credit card | 6 |
| Payday loan, title loan, personal loan, or advance loan | 5 |
| Debt or credit management | 4 |
| Mortgage | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Checking or savings account | 1 |
| Student loan | 1 |
| Consumer Loan | 1 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 510 |
| FL | 255 |
| GA | 249 |
| CA | 230 |
| MO | 139 |
| SC | 114 |
| IL | 108 |
| LA | 72 |
| OH | 71 |
| PA | 67 |
| VA | 65 |
| AL | 55 |
| NJ | 49 |
| MI | 45 |
| TN | 38 |
| AZ | 36 |
| MD | 35 |
| OK | 24 |
| WI | 19 |
| DE | 19 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 821 |
| Written notification about debt | 403 |
| Incorrect information on your report | 311 |
| Took or threatened to take negative or legal action | 218 |
| False statements or representation | 179 |
| Improper use of your report | 149 |
| Problem with a company's investigation into an existing problem | 74 |
| Problem with a credit reporting company's investigation into an existing problem | 62 |
| Communication tactics | 46 |
| Electronic communications | 17 |
| Cont'd attempts collect debt not owed | 16 |
| Disclosure verification of debt | 10 |
| Threatened to contact someone or share information improperly | 8 |
| Credit monitoring or identity theft protection services | 7 |
| Improper contact or sharing of info | 6 |
| Received a loan you didn't apply for | 5 |
| Didn't provide services promised | 2 |
| Problem with fraud alerts or security freezes | 2 |
| Problem with a purchase shown on your statement | 2 |
| Identity theft protection or other monitoring services | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 15 | 53.3% |
| 2015 | 17 | 100% |
| 2016 | 9 | 88.9% |
| 2017 | 9 | 66.7% |
| 2018 | 14 | 100% |
| 2019 | 10 | 90% |
| 2020 | 131 | 100% |
| 2021 | 265 | 100% |
| 2022 | 205 | 100% |
| 2023 | 357 | 100% |
| 2024 | 539 | 99.4% |
| 2025 | 547 | 100% |
| 2026 | 232 | 91.4% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Consumer Adjustment Company Incorporated
Consumer Adjustment Company Incorporated's 2,353 logged complaints reach a nationwide footprint - 47 states have at least one filing on record. Only 38.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-26.
Consumer Adjustment Company Incorporated answers 98.5% of complaints inside the CFPB's tracked window and closes 97.7% with a written explanation. 1.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Consumer Adjustment Company Incorporated.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Consumer Adjustment Company Incorporated have?
2,353, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Consumer Adjustment Company Incorporated respond to complaints on time?
98.5% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Consumer Adjustment Company Incorporated?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.