CFPB · Single-product concentration
Consumer Adjustment Company Incorporated
2.4K CFPB complaints · 73.3% in "Debt collection" · top issue Attempts to collect debt not owed.
Consumer Adjustment Company Incorporated: 73.3% of 2.4K CFPB complaints sit in "Debt collection". Timely 98.5% · relief 1.8%. Allegations, not findings.
- Single-product concentration
- +7633.3% filings 2013 to 2026
CFPB relief outcome brief
CCDB company consumer-adjustment-company-incorporated
1.8% relief · 98.5% timely · 2.4K filings · Debt collection
Same-product relief peers
Nearest relief peer: Gurstel Law Firm, P.C. (1.8% relief)
Consumer Adjustment Company Incorporated closes 1.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Consumer Adjustment Company Incorporated scores strongest on timely response (97/100 percentile-benchmarked) and weakest on relief provided (8/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
8 / 100 percentile-benchmarked
1.8% of complaints closed with relief to the consumer
Timely response
97 / 100 percentile-benchmarked
98.5% of complaints answered inside the CFPB 15-day window
Closed with explanation
96 / 100 percentile-benchmarked
97.7% of complaints closed with an explanation to the consumer
How 2.4K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Consumer Adjustment Company Incorporated complaint mix by product
- Debt collection 2K 73.5% – 2% relief
- Credit reporting 388 16.5% – 0% relief
- Credit reporting, 211 9.0% – 0% relief
- Payday loan, 9 0.4% – 0% relief
- Credit card 6 0.3% – 0% relief
- Payday loan, 5 0.2% – 0% relief
- Debt or 4 0.2% – 0% relief
How Consumer Adjustment Company Incorporated's 2.4K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 1.7K |
| Credit reporting or other personal consumer reports | 388 |
| Credit reporting, credit repair services, or other personal consumer reports | 211 |
| Payday loan, title loan, or personal loan | 9 |
| Credit card | 6 |
| Payday loan, title loan, personal loan, or advance loan | 5 |
| Debt or credit management | 4 |
| Mortgage | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Checking or savings account | 1 |
| Student loan | 1 |
| Consumer Loan | 1 |
| Credit card or prepaid card | 1 |
Nationwide filing states for Consumer Adjustment Company Incorporated
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 21.7% of this company's filings
Consumer Adjustment Company Incorporated rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 232
- +7633.3% vs 2013
Volume vs. relief
Where Consumer Adjustment Company Incorporated sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Consumer Adjustment Company Incorporated files more complaint volume than 41% of them, and closes complaints with relief more often than 45% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 2,353 · Closed with relief: 1.8%
Top States
| State | Complaints |
|---|---|
| TX | 510 |
| FL | 255 |
| GA | 249 |
| CA | 230 |
| MO | 139 |
| SC | 114 |
| IL | 108 |
| LA | 72 |
| OH | 71 |
| PA | 67 |
| VA | 65 |
| AL | 55 |
| NJ | 49 |
| MI | 45 |
| TN | 38 |
| AZ | 36 |
| MD | 35 |
| OK | 24 |
| WI | 19 |
| DE | 19 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 821 |
| Written notification about debt | 403 |
| Incorrect information on your report | 311 |
| Took or threatened to take negative or legal action | 218 |
| False statements or representation | 179 |
| Improper use of your report | 149 |
| Problem with a company's investigation into an existing problem | 74 |
| Problem with a credit reporting company's investigation into an existing problem | 62 |
| Communication tactics | 46 |
| Electronic communications | 17 |
| Cont'd attempts collect debt not owed | 16 |
| Disclosure verification of debt | 10 |
| Threatened to contact someone or share information improperly | 8 |
| Credit monitoring or identity theft protection services | 7 |
| Improper contact or sharing of info | 6 |
| Received a loan you didn't apply for | 5 |
| Didn't provide services promised | 2 |
| Problem with fraud alerts or security freezes | 2 |
| Problem with a purchase shown on your statement | 2 |
| Identity theft protection or other monitoring services | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 15 | 53.3% |
| 2015 | 17 | 100% |
| 2016 | 9 | 88.9% |
| 2017 | 9 | 66.7% |
| 2018 | 14 | 100% |
| 2019 | 10 | 90% |
| 2020 | 131 | 100% |
| 2021 | 265 | 100% |
| 2022 | 205 | 100% |
| 2023 | 357 | 100% |
| 2024 | 539 | 99.4% |
| 2025 | 547 | 100% |
| 2026 | 232 | 91.4% |
Source: CFPB Consumer Complaint Database
Consumer Adjustment Company Incorporated filings cluster in one product
Consumer Adjustment Company Incorporated's 2,353 logged complaints reach a nationwide footprint - 47 states have at least one filing. Only 38.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-26.
Consumer Adjustment Company Incorporated answers 98.5% of complaints inside the CFPB's tracked window and closes 97.7% with a written explanation. 1.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Consumer Adjustment Company Incorporated.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Consumer Adjustment Company Incorporated: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.4K.
- Monterey Financial Services LLC Δ 7 complaints · 10.1% relief 2.3Kcomplaints
- RentDebt Automated Collections, LLC Δ 29 complaints · 0% relief 2.3Kcomplaints
- Army and Air Force Exchange Service Δ 38 complaints · 0.5% relief 2.4Kcomplaints
- Absolute Resolutions Corp. Δ 48 complaints · 0.2% relief 2.4Kcomplaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Consumer Adjustment Company Incorporated (#202 of 342; 98.5% timely; 1.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration