CFPB · Single-product concentration

Consumer Adjustment Company Incorporated

2.4K CFPB complaints · 73.3% in "Debt collection" · top issue Attempts to collect debt not owed.

2.4K CFPB complaints

Consumer Adjustment Company Incorporated: 73.3% of 2.4K CFPB complaints sit in "Debt collection". Timely 98.5% · relief 1.8%. Allegations, not findings.

  • Volume rank #202 of 342
  • Single-product concentration
  • +7633.3% filings 2013 to 2026

CFPB relief outcome brief

CCDB company consumer-adjustment-company-incorporated

1.8% relief · 98.5% timely · 2.4K filings · Debt collection

Nearest relief peer: Gurstel Law Firm, P.C. (1.8% relief)

Consumer Adjustment Company …1.8%Monterey Financial Services …10.1%RentDebt Automated Collectio…0%Army and Air Force Exchange …0.5%Absolute Resolutions Corp.0.2%
Closed-with-relief % among Consumer Adjustment Company Incorporated and nearest filing-volume peers

Consumer Adjustment Company Incorporated closes 1.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 2.4K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 98.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.8%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Consumer Adjustment Company Incorporated complaint mix by product

Total complaints: 2.4K

Consumer Adjustment Company Incorporated complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.4K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,724 complaints (73.5%), resolution 2.4% Debt collection 73.5% Credit reporting: 388 complaints (16.5%), resolution 0.0% Credit reporting 16.5% Credit reporting,: 211 complaints (9.0%), resolution 0.0% Credit reporting, 9.0% Payday loan,: 9 complaints (0.4%), resolution 0.0% Credit card: 6 complaints (0.3%), resolution 0.0% Payday loan,: 5 complaints (0.2%), resolution 0.0% Debt or: 4 complaints (0.2%), resolution 0.0%
  • Debt collection 2K 73.5% 2% relief
  • Credit reporting 388 16.5% 0% relief
  • Credit reporting, 211 9.0% 0% relief
  • Payday loan, 9 0.4% 0% relief
  • Credit card 6 0.3% 0% relief
  • Payday loan, 5 0.2% 0% relief
  • Debt or 4 0.2% 0% relief

How Consumer Adjustment Company Incorporated's 2.4K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 1.7K
Credit reporting or other personal consumer reports 388
Credit reporting, credit repair services, or other personal consumer reports 211
Payday loan, title loan, or personal loan 9
Credit card 6
Payday loan, title loan, personal loan, or advance loan 5
Debt or credit management 4
Mortgage 1
Money transfer, virtual currency, or money service 1
Checking or savings account 1
Student loan 1
Consumer Loan 1
Credit card or prepaid card 1

Nationwide filing states for Consumer Adjustment Company Incorporated

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
TX
21.7% of this company's filings
TX510FL255GA249CA230MO139SC114IL108LA72

Consumer Adjustment Company Incorporated rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
232
+7633.3% vs 2013
0200400600 20132015201720192021202320252026 232

Top States

State Complaints
TX 510
FL 255
GA 249
CA 230
MO 139
SC 114
IL 108
LA 72
OH 71
PA 67
VA 65
AL 55
NJ 49
MI 45
TN 38
AZ 36
MD 35
OK 24
WI 19
DE 19

Top Issues

Issue Complaints
Attempts to collect debt not owed 821
Written notification about debt 403
Incorrect information on your report 311
Took or threatened to take negative or legal action 218
False statements or representation 179
Improper use of your report 149
Problem with a company's investigation into an existing problem 74
Problem with a credit reporting company's investigation into an existing problem 62
Communication tactics 46
Electronic communications 17
Cont'd attempts collect debt not owed 16
Disclosure verification of debt 10
Threatened to contact someone or share information improperly 8
Credit monitoring or identity theft protection services 7
Improper contact or sharing of info 6
Received a loan you didn't apply for 5
Didn't provide services promised 2
Problem with fraud alerts or security freezes 2
Problem with a purchase shown on your statement 2
Identity theft protection or other monitoring services 2

Yearly Trend

Year Complaints Timely
2013 3 100%
2014 15 53.3%
2015 17 100%
2016 9 88.9%
2017 9 66.7%
2018 14 100%
2019 10 90%
2020 131 100%
2021 265 100%
2022 205 100%
2023 357 100%
2024 539 99.4%
2025 547 100%
2026 232 91.4%

Source: CFPB Consumer Complaint Database

Consumer Adjustment Company Incorporated filings cluster in one product

Consumer Adjustment Company Incorporated's 2,353 logged complaints reach a nationwide footprint - 47 states have at least one filing. Only 38.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-26.

Consumer Adjustment Company Incorporated answers 98.5% of complaints inside the CFPB's tracked window and closes 97.7% with a written explanation. 1.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Consumer Adjustment Company Incorporated.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Consumer Adjustment Company Incorporated: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Consumer Adjustment Company Incorporated (#202 of 342; 98.5% timely; 1.8% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration