CFPB · Narrative-heavy record
Ntfn Inc.
12 CFPB complaints · 66.7% with narratives · top issue Settlement process and costs.
Ntfn Inc.: 66.7% of 12 filings include consumer narratives. Timely 50% · relief 33.3% · top product Mortgage. Allegations, not findings.
- Narrative-heavy record
- +50% filings 2014 to 2025
CFPB relief outcome brief
CCDB company ntfn-inc
33.3% relief · 50% timely · 12 filings · Mortgage
Same-product relief peers
Nearest relief peer: Bank of America, National Association (31% relief)
Ntfn Inc. closes 33.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Ntfn Inc.'s 12 filings include narrative text
66.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ntfn Inc. complaint mix by product
- Mortgage 8 66.7% – 50% relief
- Payday loan, 3 25.0% – 0% relief
- Credit reporting 1 8.3% – 0% relief
How Ntfn Inc.'s 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 8 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Credit reporting or other personal consumer reports | 1 |
Where Ntfn Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 25% of this company's filings
Ntfn Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 3
- +50% vs 2014
Top States
| State | Complaints |
|---|---|
| TX | 3 |
| OH | 1 |
| FL | 1 |
| MI | 1 |
| TN | 1 |
| CT | 1 |
| LA | 1 |
| GA | 1 |
| NC | 1 |
| SC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Settlement process and costs | 3 |
| Closing on a mortgage | 2 |
| Improper use of your report | 1 |
| Problem with additional add-on products or services | 1 |
| Getting a line of credit | 1 |
| Problem with cash advance | 1 |
| Application, originator, mortgage broker | 1 |
| Loan modification,collection,foreclosure | 1 |
| Trouble during payment process | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 0% |
| 2016 | 3 | 100% |
| 2019 | 1 | 100% |
| 2022 | 1 | 100% |
| 2023 | 1 | 100% |
| 2024 | 1 | 0% |
| 2025 | 3 | 0% |
Source: CFPB Consumer Complaint Database
Ntfn Inc.'s narrative-rich complaint ledger
Ntfn Inc.'s 12 logged complaints stay concentrated: only 10 states show a filing. 66.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2025-09-25.
Ntfn Inc. answers 50% of complaints inside the CFPB's tracked window and closes 33.3% with a written explanation. 33.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Settlement process and costs."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ntfn Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Ntfn Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 12.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 50%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Ntfn Inc. (50% timely; 33.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record