CFPB · Single-product concentration
Northtown Capital Services Group LLC
17 CFPB complaints · 100% in "Debt collection" · top issue Communication tactics.
Northtown Capital Services Group LLC: 100% of 17 CFPB complaints sit in "Debt collection". Timely 100% · relief 11.8%. Allegations, not findings.
- Single-product concentration
- +250% filings 2019 to 2021
CFPB relief outcome brief
CCDB company northtown-capital-services-group-llc
11.8% relief · 100% timely · 17 filings · Debt collection
Same-product relief peers
Nearest relief peer: Vision Financial Corp. (11.9% relief)
Northtown Capital Services Group LLC closes 11.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Northtown Capital Services Group LLC scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (55/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
55 / 100 percentile-benchmarked
11.8% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
78 / 100 percentile-benchmarked
88.2% of complaints closed with an explanation to the consumer
Most of Northtown Capital Services Group LLC's 17 filings include narrative text
64.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Northtown Capital Services Group LLC complaint mix by product
- Debt collection 17 100.0% – 12% relief
How Northtown Capital Services Group LLC's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 17 |
Concentrated filing states for Northtown Capital Services Group LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 47.1% of this company's filings
Northtown Capital Services Group LLC rising annual filings
Annual filing volume from the CFPB public database
- 2021
- 7
- +250% vs 2019
Top States
| State | Complaints |
|---|---|
| TX | 8 |
| MO | 2 |
| MI | 2 |
| MA | 1 |
| FL | 1 |
| SC | 1 |
| NE | 1 |
| MN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 6 |
| Threatened to contact someone or share information improperly | 4 |
| Written notification about debt | 4 |
| Attempts to collect debt not owed | 2 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 2 | 100% |
| 2020 | 8 | 100% |
| 2021 | 7 | 100% |
Source: CFPB Consumer Complaint Database
Northtown Capital Services Group LLC filings cluster in one product
Northtown Capital Services Group LLC's 17 logged complaints stay concentrated: only 8 states show a filing. 64.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2021-09-15.
Northtown Capital Services Group LLC answers 100% of complaints inside the CFPB's tracked window and closes 88.2% with a written explanation. 11.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Northtown Capital Services Group LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Northtown Capital Services Group LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 17.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Northtown Capital Services Group LLC (100% timely; 11.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration