CFPB · Single-product concentration

Northern Resolution Services

5 CFPB complaints · 100% in "Debt collection" · top issue False statements or representation.

5 CFPB complaints

Northern Resolution Services: 100% of 5 CFPB complaints sit in "Debt collection". Timely 100% · relief 20%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2018 to 2022

CFPB relief outcome brief

CCDB company northern-resolution-services

20% relief · 100% timely · 5 filings · Debt collection

Nearest relief peer: T.S. Holdings (20% relief)

Northern Resolution Services(this)20%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Northern Resolution Services and nearest filing-volume peers

Northern Resolution Services closes 20% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Northern Resolution Services has 5 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 20.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Northern Resolution Services complaint mix by product

Total complaints: 5

Northern Resolution Services complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 5 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 5 complaints (100.0%), resolution 20.0% Debt collection 100.0%
  • Debt collection 5 100.0% – 20% relief

How Northern Resolution Services's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 5

Concentrated filing states for Northern Resolution Services

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
OH
60% of this company's filings
OH3AZ1TX1

Northern Resolution Services complaints by year

Annual filing volume from the CFPB public database

Trend in view
2022
1
0% vs 2018
0.511.522.5 2018201920212022 1

Top States

State Complaints
OH 3
AZ 1
TX 1

Top Issues

Issue Complaints
False statements or representation 2
Communication tactics 1
Threatened to contact someone or share information improperly 1
Written notification about debt 1

Yearly Trend

Year Complaints Timely
2018 1 100%
2019 2 100%
2021 1 100%
2022 1 100%

Source: CFPB Consumer Complaint Database

Northern Resolution Services filings cluster in one product

Northern Resolution Services's 5 logged complaints stay concentrated: only 3 states show a filing. 80% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2022-01-13.

Northern Resolution Services answers 100% of complaints inside the CFPB's tracked window and closes 80% with a written explanation. 20% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "False statements or representation."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Northern Resolution Services.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Northern Resolution Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Northern Resolution Services (100% timely; 20% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration