CFPB · Narrative-heavy record
Nexum Group Inc
46 CFPB complaints · 52.2% with narratives · top issue Attempts to collect debt not owed.
Nexum Group Inc: 52.2% of 46 filings include consumer narratives. Timely 89.1% · relief 10.9% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- -14.3% filings 2023 to 2026
CFPB relief outcome brief
CCDB company nexum-group-inc
10.9% relief · 89.1% timely · 46 filings · Debt collection
Same-product relief peers
Nearest relief peer: Pinnacle Credit Services, LLC (10.9% relief)
Nexum Group Inc closes 10.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Nexum Group Inc scores strongest on timely response (81/100 percentile-benchmarked) and weakest on relief provided (51/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
51 / 100 percentile-benchmarked
10.9% of complaints closed with relief to the consumer
Timely response
81 / 100 percentile-benchmarked
89.1% of complaints answered inside the CFPB 15-day window
Closed with explanation
80 / 100 percentile-benchmarked
89.1% of complaints closed with an explanation to the consumer
Most of Nexum Group Inc's 46 filings include narrative text
52.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Nexum Group Inc complaint mix by product
- Debt collection 31 67.4% – 16% relief
- Credit reporting 15 32.6% – 0% relief
How Nexum Group Inc's 46 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 31 |
| Credit reporting or other personal consumer reports | 15 |
Concentrated filing states for Nexum Group Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 41.3% of this company's filings
Nexum Group Inc falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 6
- -14.3% vs 2023
Top States
| State | Complaints |
|---|---|
| FL | 19 |
| TX | 5 |
| IL | 3 |
| CA | 3 |
| SC | 3 |
| MI | 2 |
| WA | 2 |
| NC | 2 |
| NJ | 2 |
| MD | 1 |
| NY | 1 |
| GA | 1 |
| AZ | 1 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 10 |
| Incorrect information on your report | 10 |
| False statements or representation | 7 |
| Communication tactics | 6 |
| Took or threatened to take negative or legal action | 5 |
| Problem with a company's investigation into an existing problem | 3 |
| Written notification about debt | 2 |
| Improper use of your report | 2 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 7 | 100% |
| 2024 | 18 | 100% |
| 2025 | 15 | 66.7% |
| 2026 | 6 | 100% |
Source: CFPB Consumer Complaint Database
Nexum Group Inc's narrative-rich complaint ledger
Nexum Group Inc's 46 logged complaints stay concentrated: only 14 states show a filing. 52.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2026-05-24.
Nexum Group Inc answers 89.1% of complaints inside the CFPB's tracked window and closes 89.1% with a written explanation. 10.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Nexum Group Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Nexum Group Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 46.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 89.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Nexum Group Inc (89.1% timely; 10.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record