CFPB · Single-product concentration
NexGen Proceed, LLC
7 CFPB complaints · 100% in "Payday loan, title loan, personal loan, or advance loan" · top issue Charged fees or interest you didn't expect.
NexGen Proceed, LLC: 100% of 7 CFPB complaints sit in "Payday loan, title loan, personal loan, or advance loan". Timely 85.7% · relief 28.6%. Allegations, not findings.
- Single-product concentration
- -83.3% filings 2024 to 2025
CFPB relief outcome brief
CCDB company nexgen-proceed-llc
28.6% relief · 85.7% timely · 7 filings · Payday loan, title loan, personal loan, or advance loan
Same-product relief peers
Nearest relief peer: Tilt Finance, Inc. (24.5% relief)
NexGen Proceed, LLC closes 28.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
NexGen Proceed, LLC has 7 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
NexGen Proceed, LLC complaint mix by product
- Payday loan, 7 100.0% – 29% relief
How NexGen Proceed, LLC's 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 7 |
Where NexGen Proceed, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 28.6% of this company's filings
NexGen Proceed, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -83.3% vs 2024
Top States
| State | Complaints |
|---|---|
| CA | 2 |
| NY | 1 |
| MN | 1 |
| LA | 1 |
| TX | 1 |
| WI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 2 |
| Problem with additional add-on products or services | 2 |
| Struggling to pay your loan | 1 |
| Getting a line of credit | 1 |
| Getting the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 6 | 83.3% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database
NexGen Proceed, LLC filings cluster in one product
NexGen Proceed, LLC's 7 logged complaints stay concentrated: only 6 states show a filing. 57.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2024 through 2025-01-02.
NexGen Proceed, LLC answers 85.7% of complaints inside the CFPB's tracked window and closes 71.4% with a written explanation. 28.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about NexGen Proceed, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for NexGen Proceed, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 7.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 85.7%.
- Thunderbird Collection Specialists, Inc. Δ 0.0 pts · 203 complaints 85.7%timely
- AMCOL Systems, Inc. Δ 0.1 pts · 692 complaints 85.8%timely
- LTD Financial Services, L.P. Δ 0.2 pts · 427 complaints 85.9%timely
- Neighborhood Assistance Corporation of America ("NACA") Δ 0.2 pts · 145 complaints 85.5%timely
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for NexGen Proceed, LLC (85.7% timely; 28.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration