2026 data Public-data reference. official source

MoneySpot USA LLC DBA Sunshine Loans

32 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

32 consumer complaints filed with the CFPB

This profile shows MoneySpot USA LLC DBA Sunshine Loans's complaint history from CFPB public records. 32 consumers have filed complaints since 2020. The company has a 100% timely response rate and has provided relief in 28.1% of cases.

32
Total Complaints
100%
Timely Response
0%
Disputed
28.1%
Relief Provided
7
States Active
2020
Since

Total complaints

32

Filed since 2020

Timely response

100%

CFPB-tracked response window

Relief rate

28.1%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 28.1%
Industry median

Share closed with monetary or non-monetary relief.

MoneySpot USA LLC DBA Sunshine Loans complaint mix by product

Total complaints: 32

MoneySpot USA LLC DBA Sunshine Loans complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 32 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 19 complaints (59.4%), resolution 21.1% Payday loan, 59.4% Debt collection: 6 complaints (18.8%), resolution 33.3% Debt collection 18.8% Credit reporting: 4 complaints (12.5%), resolution 0.0% Credit reporting 12.5% Payday loan,: 3 complaints (9.4%), resolution 100.0% Payday loan, 9.4%
  • Payday loan, 19 59.4% 21% relief
  • Debt collection 6 18.8% 33% relief
  • Credit reporting 4 12.5% 0% relief
  • Payday loan, 3 9.4% 100% relief

How MoneySpot USA LLC DBA Sunshine Loans's 32 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, personal loan, or advance loan 19
Debt collection 6
Credit reporting or other personal consumer reports 4
Payday loan, title loan, or personal loan 3

Top States

State Complaints
TX 19
CA 7
MO 2
UT 1
WI 1
GA 1
DE 1

Top Issues

Issue Complaints
Charged fees or interest you didn't expect 7
Struggling to pay your loan 3
False statements or representation 3
Incorrect information on your report 3
Problem with the payoff process at the end of the loan 2
Can't stop withdrawals from your bank account 2
Getting the loan 2
Can't contact lender or servicer 2
Money was taken from your bank account on the wrong day or for the wrong amount 2
Problem with a company's investigation into an existing problem 1
Received a loan you didn't apply for 1
Loan payment wasn't credited to your account 1
Threatened to contact someone or share information improperly 1
Attempts to collect debt not owed 1
Written notification about debt 1

Yearly Trend

Year Complaints Timely
2020 1 100%
2022 2 100%
2023 3 100%
2024 4 100%
2025 21 100%
2026 1 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About MoneySpot USA LLC DBA Sunshine Loans

MoneySpot USA LLC DBA Sunshine Loans has accumulated 32 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 17 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2020, and the most recent logged activity is 2026-01-06, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, MoneySpot USA LLC DBA Sunshine Loans reports a 100% timely-response rate and has closed 71.9% of cases with a written explanation to the consumer. 28.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, personal loan, or advance loan", and the single most common underlying issue is "Charged fees or interest you didn't expect".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating MoneySpot USA LLC DBA Sunshine Loans: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does MoneySpot USA LLC DBA Sunshine Loans have?

MoneySpot USA LLC DBA Sunshine Loans has received 32 consumer complaints filed with the Consumer Financial Protection Bureau.

Does MoneySpot USA LLC DBA Sunshine Loans respond to complaints on time?

MoneySpot USA LLC DBA Sunshine Loans has a 100% timely response rate to CFPB complaints.

What is the most common complaint about MoneySpot USA LLC DBA Sunshine Loans?

The most common issue reported against MoneySpot USA LLC DBA Sunshine Loans is "Charged fees or interest you didn't expect" in the "Payday loan, title loan, personal loan, or advance loan" product category.

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