New Southern Loans, Inc
12 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
New Southern Loans, Inc complaint mix by product
- Credit reporting 4 33.3% – 25% relief
- Debt collection 4 33.3% – 0% relief
- Payday loan, 2 16.7% – 0% relief
- Consumer Loan 1 8.3% – 0% relief
- Credit card 1 8.3% – 0% relief
How New Southern Loans, Inc's 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 4 |
| Debt collection | 4 |
| Payday loan, title loan, or personal loan | 2 |
| Consumer Loan | 1 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| NC | 11 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 4 |
| Incorrect information on your report | 2 |
| Communication tactics | 1 |
| False statements or representation | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Problems when you are unable to pay | 1 |
| Attempts to collect debt not owed | 1 |
| Problem with the payoff process at the end of the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2017 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 1 | 100% |
| 2023 | 1 | 100% |
| 2024 | 2 | 100% |
| 2025 | 3 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About New Southern Loans, Inc
New Southern Loans, Inc's 12 logged complaints stay concentrated: only 2 states show a filing on record. 50% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2012 through 2026-01-02.
New Southern Loans, Inc answers 100% of complaints inside the CFPB's tracked window and closes 91.7% with a written explanation. 8.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about New Southern Loans, Inc.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does New Southern Loans, Inc have?
12, per the CFPB's public complaint count for this company (see the full breakdown above).
Does New Southern Loans, Inc respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about New Southern Loans, Inc?
"Improper use of your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.