CFPB · Narrative-heavy record
New Mexico Educational Assistance Foundation
34 CFPB complaints · 44.1% with narratives · top issue Incorrect information on your report.
New Mexico Educational Assistance Foundation: 44.1% of 34 filings include consumer narratives. Timely 94.1% · relief 0% · top product Student loan. Allegations, not findings.
- Narrative-heavy record
- -66.7% filings 2016 to 2024
CFPB relief outcome brief
CCDB company new-mexico-educational-assistance-foundation
0% relief · 94.1% timely · 34 filings · Student loan
Same-product relief peers
Nearest relief peer: EdFinancial Services (0% relief)
New Mexico Educational Assistance Foundation closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
New Mexico Educational Assistance Foundation scores strongest on closed with explanation (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
90 / 100 percentile-benchmarked
94.1% of complaints answered inside the CFPB 15-day window
Closed with explanation
100 / 100 percentile-benchmarked
100% of complaints closed with an explanation to the consumer
Most of New Mexico Educational Assistance Foundation's 34 filings include narrative text
44.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
New Mexico Educational Assistance Foundation complaint mix by product
- Student loan 20 58.8% – 0% relief
- Credit reporting, 9 26.5% – 0% relief
- Debt collection 5 14.7% – 0% relief
How New Mexico Educational Assistance Foundation's 34 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 20 |
| Credit reporting, credit repair services, or other personal consumer reports | 9 |
| Debt collection | 5 |
Concentrated filing states for New Mexico Educational Assistance Foundation
Top states by attributed CFPB complaint volume for this company
- Leading state
- NM
- 64.7% of this company's filings
New Mexico Educational Assistance Foundation falling annual filings
Annual filing volume from the CFPB public database
- 2024
- 1
- -66.7% vs 2016
Top States
| State | Complaints |
|---|---|
| NM | 22 |
| CO | 2 |
| FL | 2 |
| TX | 2 |
| NY | 2 |
| OK | 1 |
| MT | 1 |
| MA | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 10 |
| Dealing with your lender or servicer | 6 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Struggling to repay your loan | 3 |
| Dealing with my lender or servicer | 3 |
| Problem with a company's investigation into an existing problem | 1 |
| Can't repay my loan | 1 |
| Written notification about debt | 1 |
| Threatened to contact someone or share information improperly | 1 |
| False statements or representation | 1 |
| Communication tactics | 1 |
| Attempts to collect debt not owed | 1 |
| Improper use of your report | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 3 | 33.3% |
| 2017 | 6 | 100% |
| 2018 | 2 | 100% |
| 2019 | 7 | 100% |
| 2020 | 3 | 100% |
| 2021 | 7 | 100% |
| 2022 | 3 | 100% |
| 2023 | 2 | 100% |
| 2024 | 1 | 100% |
Source: CFPB Consumer Complaint Database
New Mexico Educational Assistance Foundation's narrative-rich complaint ledger
New Mexico Educational Assistance Foundation's 34 logged complaints stay concentrated: only 9 states show a filing. 44.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2024-05-21.
New Mexico Educational Assistance Foundation answers 94.1% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about New Mexico Educational Assistance Foundation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for New Mexico Educational Assistance Foundation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 34.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for New Mexico Educational Assistance Foundation (94.1% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record