CFPB · Single-product concentration

Nationwide Credit & Collection, Inc.

286 CFPB complaints · 86% in "Debt collection" · top issue Attempts to collect debt not owed.

286 CFPB complaints

Nationwide Credit & Collection, Inc.: 86% of 286 CFPB complaints sit in "Debt collection". Timely 94.1% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +337.5% filings 2014 to 2026

CFPB relief outcome brief

CCDB company nationwide-credit-collection-inc

0% relief · 94.1% timely · 286 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Nationwide Credit &Collection, Inc. (this)0%Alchro Inc.1%Security Service FederalCredit Union20.6%E*Trade Bank13.3%Forster & Garbus LLP2.5%
Closed-with-relief % among Nationwide Credit & Collection, Inc. and nearest filing-volume peers

Nationwide Credit & Collection, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Nationwide Credit & Collection, Inc. scores strongest on closed with explanation (99/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

52 /100 grade D

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

90 / 100 percentile-benchmarked

94.1% of complaints answered inside the CFPB 15-day window

Closed with explanation

99 / 100 percentile-benchmarked

99.3% of complaints closed with an explanation to the consumer

How 286 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 94.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Nationwide Credit & Collection, Inc. complaint mix by product

Total complaints: 286

Nationwide Credit & Collection, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 286 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 246 complaints (86.0%), resolution 0.0% Debt collection 86.0% Credit reporting,: 25 complaints (8.7%), resolution 0.0% Credit reporting, 8.7% Credit reporting: 13 complaints (4.5%), resolution 0.0% Debt or: 2 complaints (0.7%), resolution 0.0%
  • Debt collection 246 86.0% – 0% relief
  • Credit reporting, 25 8.7% – 0% relief
  • Credit reporting 13 4.5% – 0% relief
  • Debt or 2 0.7% – 0% relief

How Nationwide Credit & Collection, Inc.'s 286 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 246
Credit reporting, credit repair services, or other personal consumer reports 25
Credit reporting or other personal consumer reports 13
Debt or credit management 2

Where Nationwide Credit & Collection, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
IL
39.2% of this company's filings
IL112TX92CA20NY14IN7SC5MO4VA4

Nationwide Credit & Collection, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
35
+337.5% vs 2014
01020304050 2014201620182020202220242026 35

Top States

State Complaints
IL 112
TX 92
CA 20
NY 14
IN 7
SC 5
MO 4
VA 4
NC 4
MI 3
AL 3
AR 2
DE 2
PA 2
HI 1
IA 1
WI 1
KY 1
MS 1
OR 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 100
Written notification about debt 62
Communication tactics 30
False statements or representation 21
Took or threatened to take negative or legal action 13
Incorrect information on your report 12
Problem with a credit reporting company's investigation into an existing problem 11
Improper use of your report 10
Electronic communications 7
Cont'd attempts collect debt not owed 6
Threatened to contact someone or share information improperly 5
Problem with a company's investigation into an existing problem 5
Disclosure verification of debt 2
Unauthorized withdrawals or charges 1
Charged upfront or unexpected fees 1

Yearly Trend

Year Complaints Timely
2014 8 100%
2015 4 100%
2016 2 100%
2017 3 100%
2018 8 100%
2019 11 100%
2020 17 100%
2021 46 97.8%
2022 45 93.3%
2023 30 93.3%
2024 31 93.5%
2025 46 89.1%
2026 35 88.6%

Source: CFPB Consumer Complaint Database

Nationwide Credit & Collection, Inc. filings cluster in one product

Nationwide Credit & Collection, Inc.'s 286 logged complaints stay concentrated: only 25 states show a filing. Only 35.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-06-25.

Nationwide Credit & Collection, Inc. answers 94.1% of complaints inside the CFPB's tracked window and closes 99.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Nationwide Credit & Collection, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Nationwide Credit & Collection, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Nationwide Credit & Collection, Inc. (94.1% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration