2026 data Public-data reference. official source

Nationwide Credit & Collection, Inc.

240 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

240 consumer complaints filed with the CFPB

This profile shows Nationwide Credit & Collection, Inc.'s complaint history from CFPB public records. 240 consumers have filed complaints since 2014. The company has a 95.4% timely response rate and has provided relief in 0% of cases.

240
Total Complaints
95.4%
Timely Response
1.7%
Disputed
0%
Relief Provided
24
States Active
2014
Since

Total complaints

240

Filed since 2014

Timely response

95.4%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 95.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Nationwide Credit & Collection, Inc. complaint mix by product

Total complaints: 240

Nationwide Credit & Collection, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 240 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 208 complaints (86.7%), resolution 0.0% Debt collection 86.7% Credit reporting,: 23 complaints (9.6%), resolution 0.0% Credit reporting, 9.6% Credit reporting: 8 complaints (3.3%), resolution 0.0% Debt or: 1 complaints (0.4%), resolution 0.0%
  • Debt collection 208 86.7% 0% relief
  • Credit reporting, 23 9.6% 0% relief
  • Credit reporting 8 3.3% 0% relief
  • Debt or 1 0.4% 0% relief

How Nationwide Credit & Collection, Inc.'s 240 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 208
Credit reporting, credit repair services, or other personal consumer reports 23
Credit reporting or other personal consumer reports 8
Debt or credit management 1

Top States

State Complaints
IL 95
TX 80
CA 18
NY 11
IN 5
VA 4
MO 3
MI 3
NC 3
AL 3
SC 2
MS 1
IA 1
CT 1
OH 1
PA 1
OK 1
OR 1
DE 1
WI 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 84
Written notification about debt 55
Communication tactics 27
False statements or representation 16
Took or threatened to take negative or legal action 10
Problem with a credit reporting company's investigation into an existing problem 10
Incorrect information on your report 10
Improper use of your report 9
Cont'd attempts collect debt not owed 5
Electronic communications 5
Threatened to contact someone or share information improperly 4
Problem with a company's investigation into an existing problem 2
Disclosure verification of debt 2
Unauthorized withdrawals or charges 1

Yearly Trend

Year Complaints Timely
2014 8 100%
2015 3 100%
2016 2 100%
2017 2 100%
2018 7 100%
2019 9 100%
2020 16 100%
2021 42 97.6%
2022 38 92.1%
2023 27 92.6%
2024 30 93.3%
2025 39 92.3%
2026 17 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Nationwide Credit & Collection, Inc.

Nationwide Credit & Collection, Inc. has accumulated 240 consumer complaints in the CFPB public database, with filings active across 24 U.S. states. Of those submissions, 66 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-26, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Nationwide Credit & Collection, Inc. reports a 95.4% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Nationwide Credit & Collection, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Nationwide Credit & Collection, Inc. have?

Nationwide Credit & Collection, Inc. has received 240 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Nationwide Credit & Collection, Inc. respond to complaints on time?

Nationwide Credit & Collection, Inc. has a 95.4% timely response rate to CFPB complaints.

What is the most common complaint about Nationwide Credit & Collection, Inc.?

The most common issue reported against Nationwide Credit & Collection, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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