2026 data Public-data reference. official source

Patenaude & Felix A Professional Corporation

347 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

347 consumer complaints filed with the CFPB

This profile shows Patenaude & Felix A Professional Corporation's complaint history from CFPB public records. 347 consumers have filed complaints since 2013. The company has a 94.2% timely response rate and has provided relief in 0.6% of cases.

347
Total Complaints
94.2%
Timely Response
9.5%
Disputed
0.6%
Relief Provided
27
States Active
2013
Since

Total complaints

347

Filed since 2013

Timely response

94.2%

CFPB-tracked response window

Relief rate

0.6%

Closed with monetary or non-monetary relief

Timely response rate 94.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.6%
Industry median

Share closed with monetary or non-monetary relief.

Patenaude & Felix A Professional Corporation complaint mix by product

Total complaints: 347

Patenaude & Felix A Professional Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 347 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 287 complaints (82.9%), resolution 0.7% Debt collection 82.9% Student loan: 46 complaints (13.3%), resolution 0.0% Student loan 13.3% Credit card: 6 complaints (1.7%), resolution 0.0% Credit reporting: 3 complaints (0.9%), resolution 0.0% Credit reporting,: 2 complaints (0.6%), resolution 0.0% Debt or: 1 complaints (0.3%), resolution 0.0% Bank account: 1 complaints (0.3%), resolution 0.0%
  • Debt collection 287 82.9% 1% relief
  • Student loan 46 13.3% 0% relief
  • Credit card 6 1.7% 0% relief
  • Credit reporting 3 0.9% 0% relief
  • Credit reporting, 2 0.6% 0% relief
  • Debt or 1 0.3% 0% relief
  • Bank account 1 0.3% 0% relief

How Patenaude & Felix A Professional Corporation's 347 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 287
Student loan 46
Credit card 6
Credit reporting or other personal consumer reports 3
Credit reporting, credit repair services, or other personal consumer reports 2
Debt or credit management 1
Bank account or service 1
Credit card or prepaid card 1

Top States

State Complaints
CA 153
PA 55
NV 40
WA 23
AZ 18
OR 11
FL 7
GA 5
VA 4
MO 3
NY 3
MD 3
ID 2
OH 2
MT 2
NM 2
WI 2
SC 1
IL 1
MA 1

Top Issues

Issue Complaints
Took or threatened to take negative or legal action 61
Attempts to collect debt not owed 51
False statements or representation 48
Written notification about debt 34
Communication tactics 27
Dealing with your lender or servicer 24
Cont'd attempts collect debt not owed 20
Disclosure verification of debt 18
Taking/threatening an illegal action 18
Dealing with my lender or servicer 10
Improper contact or sharing of info 6
Can't repay my loan 5
Struggling to repay your loan 5
Threatened to contact someone or share information improperly 3
Closing your account 2
Improper use of your report 2
Other features, terms, or problems 2
Incorrect information on your report 2
Struggling to pay your bill 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2013 8 62.5%
2014 31 100%
2015 34 97.1%
2016 25 96%
2017 28 100%
2018 22 100%
2019 22 90.9%
2020 29 86.2%
2021 30 93.3%
2022 24 95.8%
2023 17 94.1%
2024 23 100%
2025 46 91.3%
2026 8 87.5%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Patenaude & Felix A Professional Corporation

Patenaude & Felix A Professional Corporation has accumulated 347 consumer complaints in the CFPB public database, with filings active across 27 U.S. states. Of those submissions, 121 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-20, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Patenaude & Felix A Professional Corporation reports a 94.2% timely-response rate and has closed 98.6% of cases with a written explanation to the consumer. 0.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 9.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Took or threatened to take negative or legal action".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Patenaude & Felix A Professional Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Patenaude & Felix A Professional Corporation have?

Patenaude & Felix A Professional Corporation has received 347 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Patenaude & Felix A Professional Corporation respond to complaints on time?

Patenaude & Felix A Professional Corporation has a 94.2% timely response rate to CFPB complaints.

What is the most common complaint about Patenaude & Felix A Professional Corporation?

The most common issue reported against Patenaude & Felix A Professional Corporation is "Took or threatened to take negative or legal action" in the "Debt collection" product category.

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