Total complaints
347
Filed since 2013
347 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
347 consumer complaints filed with the CFPB
This profile shows Patenaude & Felix A Professional Corporation's complaint history from CFPB public records. 347 consumers have filed complaints since 2013. The company has a 94.2% timely response rate and has provided relief in 0.6% of cases.
Total complaints
347
Filed since 2013
Timely response
94.2%
CFPB-tracked response window
Relief rate
0.6%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Patenaude & Felix A Professional Corporation's 347 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 287 |
| Student loan | 46 |
| Credit card | 6 |
| Credit reporting or other personal consumer reports | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Debt or credit management | 1 |
| Bank account or service | 1 |
| Credit card or prepaid card | 1 |
| State | Complaints |
|---|---|
| CA | 153 |
| PA | 55 |
| NV | 40 |
| WA | 23 |
| AZ | 18 |
| OR | 11 |
| FL | 7 |
| GA | 5 |
| VA | 4 |
| MO | 3 |
| NY | 3 |
| MD | 3 |
| ID | 2 |
| OH | 2 |
| MT | 2 |
| NM | 2 |
| WI | 2 |
| SC | 1 |
| IL | 1 |
| MA | 1 |
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 61 |
| Attempts to collect debt not owed | 51 |
| False statements or representation | 48 |
| Written notification about debt | 34 |
| Communication tactics | 27 |
| Dealing with your lender or servicer | 24 |
| Cont'd attempts collect debt not owed | 20 |
| Disclosure verification of debt | 18 |
| Taking/threatening an illegal action | 18 |
| Dealing with my lender or servicer | 10 |
| Improper contact or sharing of info | 6 |
| Can't repay my loan | 5 |
| Struggling to repay your loan | 5 |
| Threatened to contact someone or share information improperly | 3 |
| Closing your account | 2 |
| Improper use of your report | 2 |
| Other features, terms, or problems | 2 |
| Incorrect information on your report | 2 |
| Struggling to pay your bill | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 8 | 62.5% |
| 2014 | 31 | 100% |
| 2015 | 34 | 97.1% |
| 2016 | 25 | 96% |
| 2017 | 28 | 100% |
| 2018 | 22 | 100% |
| 2019 | 22 | 90.9% |
| 2020 | 29 | 86.2% |
| 2021 | 30 | 93.3% |
| 2022 | 24 | 95.8% |
| 2023 | 17 | 94.1% |
| 2024 | 23 | 100% |
| 2025 | 46 | 91.3% |
| 2026 | 8 | 87.5% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Patenaude & Felix A Professional Corporation has accumulated 347 consumer complaints in the CFPB public database, with filings active across 27 U.S. states. Of those submissions, 121 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-20, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Patenaude & Felix A Professional Corporation reports a 94.2% timely-response rate and has closed 98.6% of cases with a written explanation to the consumer. 0.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 9.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Took or threatened to take negative or legal action".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Patenaude & Felix A Professional Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Patenaude & Felix A Professional Corporation has received 347 consumer complaints filed with the Consumer Financial Protection Bureau.
Patenaude & Felix A Professional Corporation has a 94.2% timely response rate to CFPB complaints.
The most common issue reported against Patenaude & Felix A Professional Corporation is "Took or threatened to take negative or legal action" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.