CFPB · Mid-pack CFPB posture
National Asset Mortgage, LLC
35 CFPB complaints · 13 states · top issue Trouble during payment process.
National Asset Mortgage, LLC has 35 consumer complaints in the CFPB public database. Timely response is 94.3%; 0% closed with relief; top product Mortgage. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- 0% filings 2018 to 2026
CFPB relief outcome brief
CCDB company national-asset-mortgage-llc
0% relief · 94.3% timely · 35 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
National Asset Mortgage, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 35 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
National Asset Mortgage, LLC complaint mix by product
- Mortgage 21 60.0% – 0% relief
- Debt collection 12 34.3% – 0% relief
- Credit reporting 1 2.9% – 0% relief
- Credit reporting, 1 2.9% – 0% relief
How National Asset Mortgage, LLC's 35 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 21 |
| Debt collection | 12 |
| Credit reporting or other personal consumer reports | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for National Asset Mortgage, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 42.9% of this company's filings
National Asset Mortgage, LLC complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2018
Top States
| State | Complaints |
|---|---|
| IL | 15 |
| AR | 3 |
| OH | 3 |
| MI | 2 |
| IN | 2 |
| GA | 2 |
| FL | 2 |
| OK | 1 |
| SC | 1 |
| TX | 1 |
| MO | 1 |
| MD | 1 |
| MS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 11 |
| Attempts to collect debt not owed | 7 |
| Struggling to pay mortgage | 4 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Closing on a mortgage | 2 |
| False statements or representation | 2 |
| Communication tactics | 2 |
| Improper use of your report | 1 |
| Written notification about debt | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2019 | 4 | 100% |
| 2020 | 3 | 100% |
| 2021 | 2 | 100% |
| 2022 | 2 | 100% |
| 2023 | 3 | 100% |
| 2024 | 5 | 100% |
| 2025 | 14 | 92.9% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about National Asset Mortgage, LLC
National Asset Mortgage, LLC's 35 logged complaints stay concentrated: only 13 states show a filing. Only 34.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2018 through 2026-05-16.
National Asset Mortgage, LLC answers 94.3% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about National Asset Mortgage, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for National Asset Mortgage, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 35.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94.3%.
- Sn Servicing Corporation Δ 0.0 pts · 926 complaints 94.3%timely
- Nationwide Recovery Systems, Ltd Δ 0.1 pts · 637 complaints 94.2%timely
- Second Round Limited Partnership, Austin, TX Branch Δ 0.1 pts · 380 complaints 94.2%timely
- Paramount Residential Mortgage Group Δ 0.1 pts · 278 complaints 94.2%timely
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for National Asset Mortgage, LLC (94.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture