National Asset Mortgage, LLC
35 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
National Asset Mortgage, LLC complaint mix by product
- Mortgage 21 60.0% – 0% relief
- Debt collection 12 34.3% – 0% relief
- Credit reporting 1 2.9% – 0% relief
- Credit reporting, 1 2.9% – 0% relief
How National Asset Mortgage, LLC's 35 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 21 |
| Debt collection | 12 |
| Credit reporting or other personal consumer reports | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| IL | 15 |
| AR | 3 |
| OH | 3 |
| MI | 2 |
| IN | 2 |
| GA | 2 |
| FL | 2 |
| OK | 1 |
| SC | 1 |
| TX | 1 |
| MO | 1 |
| MD | 1 |
| MS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 11 |
| Attempts to collect debt not owed | 7 |
| Struggling to pay mortgage | 4 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Closing on a mortgage | 2 |
| False statements or representation | 2 |
| Communication tactics | 2 |
| Improper use of your report | 1 |
| Written notification about debt | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2019 | 4 | 100% |
| 2020 | 3 | 100% |
| 2021 | 2 | 100% |
| 2022 | 2 | 100% |
| 2023 | 3 | 100% |
| 2024 | 5 | 100% |
| 2025 | 14 | 92.9% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About National Asset Mortgage, LLC
National Asset Mortgage, LLC's 35 logged complaints stay concentrated: only 13 states show a filing on record. Only 34.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2018 through 2026-05-16.
National Asset Mortgage, LLC answers 94.3% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about National Asset Mortgage, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does National Asset Mortgage, LLC have?
35, per the CFPB's public complaint count for this company (see the full breakdown above).
Does National Asset Mortgage, LLC respond to complaints on time?
94.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about National Asset Mortgage, LLC?
"Trouble during payment process", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.