2026 data Public-data reference. official source

NATIONAL ASSET MORTGAGE, LLC

28 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

28 consumer complaints filed with the CFPB

This profile shows NATIONAL ASSET MORTGAGE, LLC's complaint history from CFPB public records. 28 consumers have filed complaints since 2019. The company has a 96.4% timely response rate and has provided relief in 0% of cases.

28
Total Complaints
96.4%
Timely Response
0%
Disputed
0%
Relief Provided
10
States Active
2019
Since

Total complaints

28

Filed since 2019

Timely response

96.4%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 96.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

NATIONAL ASSET MORTGAGE, LLC complaint mix by product

Total complaints: 28

NATIONAL ASSET MORTGAGE, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 28 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 18 complaints (64.3%), resolution 0.0% Mortgage 64.3% Debt collection: 10 complaints (35.7%), resolution 0.0% Debt collection 35.7%
  • Mortgage 18 64.3% 0% relief
  • Debt collection 10 35.7% 0% relief

How NATIONAL ASSET MORTGAGE, LLC's 28 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 18
Debt collection 10

Top States

State Complaints
IL 13
AR 3
OH 3
FL 2
MI 2
OK 1
MD 1
MS 1
GA 1
SC 1

Top Issues

Issue Complaints
Trouble during payment process 9
Attempts to collect debt not owed 7
Struggling to pay mortgage 4
Applying for a mortgage or refinancing an existing mortgage 3
Closing on a mortgage 2
False statements or representation 2
Communication tactics 1

Yearly Trend

Year Complaints Timely
2019 2 100%
2020 2 100%
2021 2 100%
2022 2 100%
2023 3 100%
2024 4 100%
2025 13 92.3%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About NATIONAL ASSET MORTGAGE, LLC

NATIONAL ASSET MORTGAGE, LLC has accumulated 28 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2025-11-24, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, NATIONAL ASSET MORTGAGE, LLC reports a 96.4% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NATIONAL ASSET MORTGAGE, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does NATIONAL ASSET MORTGAGE, LLC have?

NATIONAL ASSET MORTGAGE, LLC has received 28 consumer complaints filed with the Consumer Financial Protection Bureau.

Does NATIONAL ASSET MORTGAGE, LLC respond to complaints on time?

NATIONAL ASSET MORTGAGE, LLC has a 96.4% timely response rate to CFPB complaints.

What is the most common complaint about NATIONAL ASSET MORTGAGE, LLC?

The most common issue reported against NATIONAL ASSET MORTGAGE, LLC is "Trouble during payment process" in the "Mortgage" product category.

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