2026 data Public-data reference. official source

PARAMOUNT RESIDENTIAL MORTGAGE GROUP

212 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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212 consumer complaints filed with the CFPB

This profile shows PARAMOUNT RESIDENTIAL MORTGAGE GROUP's complaint history from CFPB public records. 212 consumers have filed complaints since 2012. The company has a 95.3% timely response rate and has provided relief in 11.8% of cases.

212
Total Complaints
95.3%
Timely Response
0.9%
Disputed
11.8%
Relief Provided
34
States Active
2012
Since

Total complaints

212

Filed since 2012

Timely response

95.3%

CFPB-tracked response window

Relief rate

11.8%

Closed with monetary or non-monetary relief

Timely response rate 95.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 11.8%
Industry median

Share closed with monetary or non-monetary relief.

PARAMOUNT RESIDENTIAL MORTGAGE GROUP complaint mix by product

Total complaints: 212

PARAMOUNT RESIDENTIAL MORTGAGE GROUP complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 212 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 168 complaints (79.2%), resolution 13.7% Mortgage 79.2% Credit reporting: 19 complaints (9.0%), resolution 0.0% Credit reporting 9.0% Credit reporting,: 16 complaints (7.5%), resolution 6.3% Credit reporting, 7.5% Debt collection: 5 complaints (2.4%), resolution 20.0% Money transfer,: 2 complaints (0.9%), resolution 0.0% Checking or: 1 complaints (0.5%), resolution 0.0% Payday loan,: 1 complaints (0.5%), resolution 0.0%
  • Mortgage 168 79.2% – 14% relief
  • Credit reporting 19 9.0% – 0% relief
  • Credit reporting, 16 7.5% – 6% relief
  • Debt collection 5 2.4% – 20% relief
  • Money transfer, 2 0.9% – 0% relief
  • Checking or 1 0.5% – 0% relief
  • Payday loan, 1 0.5% – 0% relief

How PARAMOUNT RESIDENTIAL MORTGAGE GROUP's 212 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 168
Credit reporting or other personal consumer reports 19
Credit reporting, credit repair services, or other personal consumer reports 16
Debt collection 5
Money transfer, virtual currency, or money service 2
Checking or savings account 1
Payday loan, title loan, or personal loan 1

Top States

State Complaints
FL 70
CA 33
TX 17
GA 11
AZ 8
MI 6
NJ 5
WA 5
MD 4
OH 4
AL 4
PA 4
CO 4
MN 4
NY 3
CT 3
NV 3
TN 3
WI 2
MO 2

Top Issues

Issue Complaints
Trouble during payment process 63
Closing on a mortgage 27
Incorrect information on your report 22
Applying for a mortgage or refinancing an existing mortgage 22
Struggling to pay mortgage 20
Improper use of your report 13
Application, originator, mortgage broker 8
Loan modification,collection,foreclosure 6
Problem with a credit reporting company's investigation into an existing problem 5
Loan servicing, payments, escrow account 5
Credit decision / Underwriting 5
Attempts to collect debt not owed 3
Problem with a company's investigation into an existing problem 2
Took or threatened to take negative or legal action 2
Settlement process and costs 2
Other 1
Unexpected or other fees 1
Closing an account 1
Getting a line of credit 1
Confusing or misleading advertising or marketing 1

Yearly Trend

Year Complaints Timely
2012 1 100%
2013 5 100%
2014 1 100%
2015 4 100%
2016 10 100%
2017 16 93.8%
2018 19 78.9%
2019 8 75%
2020 19 89.5%
2021 27 96.3%
2022 38 100%
2023 18 100%
2024 18 100%
2025 21 100%
2026 7 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About PARAMOUNT RESIDENTIAL MORTGAGE GROUP

PARAMOUNT RESIDENTIAL MORTGAGE GROUP has accumulated 212 consumer complaints in the CFPB public database, with filings active across 34 U.S. states. Of those submissions, 81 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-03-19, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, PARAMOUNT RESIDENTIAL MORTGAGE GROUP reports a 95.3% timely-response rate and has closed 85.4% of cases with a written explanation to the consumer. 11.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating PARAMOUNT RESIDENTIAL MORTGAGE GROUP: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does PARAMOUNT RESIDENTIAL MORTGAGE GROUP have?

PARAMOUNT RESIDENTIAL MORTGAGE GROUP has received 212 consumer complaints filed with the Consumer Financial Protection Bureau.

Does PARAMOUNT RESIDENTIAL MORTGAGE GROUP respond to complaints on time?

PARAMOUNT RESIDENTIAL MORTGAGE GROUP has a 95.3% timely response rate to CFPB complaints.

What is the most common complaint about PARAMOUNT RESIDENTIAL MORTGAGE GROUP?

The most common issue reported against PARAMOUNT RESIDENTIAL MORTGAGE GROUP is "Trouble during payment process" in the "Mortgage" product category.

Read our methodology — how this data is sourced, computed, and verified.

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