CFPB · Single-product concentration

Paramount Residential Mortgage Group

278 CFPB complaints · 81.3% in "Mortgage" · top issue Trouble during payment process.

278 CFPB complaints

Paramount Residential Mortgage Group: 81.3% of 278 CFPB complaints sit in "Mortgage". Timely 94.2% · relief 11.2%. Allegations, not findings.

  • Single-product concentration
  • +900% filings 2012 to 2026

CFPB relief outcome brief

CCDB company paramount-residential-mortgage-group

11.2% relief · 94.2% timely · 278 filings · Mortgage

Nearest relief peer: CrossCountry Mortgage LLC (11.2% relief)

Paramount Residential Mortga…11.2%Relay Financial (US), Corp.1.4%Securus J Holdings, LLC4%Credit Card Acquisitions Gro…0.4%Dyck-O'Neal, Inc.1.4%
Closed-with-relief % among Paramount Residential Mortgage Group and nearest filing-volume peers

Paramount Residential Mortgage Group closes 11.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Paramount Residential Mortgage Group's 278 filings include narrative text

52.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 94.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 11.2%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Paramount Residential Mortgage Group complaint mix by product

Total complaints: 278

Paramount Residential Mortgage Group complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 278 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 226 complaints (81.3%), resolution 12.4% Mortgage 81.3% Credit reporting: 23 complaints (8.3%), resolution 0.0% Credit reporting 8.3% Credit reporting,: 20 complaints (7.2%), resolution 10.0% Credit reporting, 7.2% Debt collection: 5 complaints (1.8%), resolution 20.0% Money transfer,: 2 complaints (0.7%), resolution 0.0% Payday loan,: 1 complaints (0.4%), resolution 0.0% Checking or: 1 complaints (0.4%), resolution 0.0%
  • Mortgage 226 81.3% 12% relief
  • Credit reporting 23 8.3% 0% relief
  • Credit reporting, 20 7.2% 10% relief
  • Debt collection 5 1.8% 20% relief
  • Money transfer, 2 0.7% 0% relief
  • Payday loan, 1 0.4% 0% relief
  • Checking or 1 0.4% 0% relief

How Paramount Residential Mortgage Group's 278 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 226
Credit reporting or other personal consumer reports 23
Credit reporting, credit repair services, or other personal consumer reports 20
Debt collection 5
Money transfer, virtual currency, or money service 2
Payday loan, title loan, or personal loan 1
Checking or savings account 1

Where Paramount Residential Mortgage Group complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
35.6% of this company's filings
FL99CA45TX17GA11NJ8AZ8OH6MI6

Paramount Residential Mortgage Group rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
10
+900% vs 2012
0204060 20122014201620182020202220242026 10

Top States

State Complaints
FL 99
CA 45
TX 17
GA 11
NJ 8
AZ 8
OH 6
MI 6
CO 6
WA 5
MN 5
AL 4
MA 4
MD 4
TN 4
NV 4
PA 4
VA 4
CT 3
KS 3

Top Issues

Issue Complaints
Trouble during payment process 85
Closing on a mortgage 45
Struggling to pay mortgage 29
Applying for a mortgage or refinancing an existing mortgage 26
Incorrect information on your report 26
Improper use of your report 16
Application, originator, mortgage broker 9
Problem with a credit reporting company's investigation into an existing problem 8
Loan modification,collection,foreclosure 6
Loan servicing, payments, escrow account 6
Credit decision / Underwriting 5
Attempts to collect debt not owed 3
Problem with a company's investigation into an existing problem 2
Took or threatened to take negative or legal action 2
Settlement process and costs 2
Unexpected or other fees 1
Other 1
Fraud or scam 1
Getting a line of credit 1
Closing an account 1

Yearly Trend

Year Complaints Timely
2012 1 100%
2013 5 100%
2014 1 100%
2015 5 100%
2016 11 100%
2017 17 94.1%
2018 22 77.3%
2019 12 75%
2020 26 80.8%
2021 38 94.7%
2022 49 100%
2023 29 100%
2024 24 100%
2025 28 100%
2026 10 100%

Source: CFPB Consumer Complaint Database

Paramount Residential Mortgage Group filings cluster in one product

Paramount Residential Mortgage Group's 278 logged complaints stay concentrated: only 34 states show a filing. 52.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-05-07.

Paramount Residential Mortgage Group answers 94.2% of complaints inside the CFPB's tracked window and closes 86.7% with a written explanation. 11.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Paramount Residential Mortgage Group.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Paramount Residential Mortgage Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Paramount Residential Mortgage Group (94.2% timely; 11.2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration