CFPB · Single-product concentration
National Account Services, Inc.
12 CFPB complaints · 83.3% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
National Account Services, Inc.: 83.3% of 12 CFPB complaints sit in "Debt collection". Timely 33.3% · relief 50%. Allegations, not findings.
- Single-product concentration
- 0% filings 2014 to 2021
CFPB relief outcome brief
CCDB company national-account-services-inc
50% relief · 33.3% timely · 12 filings · Debt collection
Same-product relief peers
Nearest relief peer: Accelerated Financial Solutions, LLC (50% relief)
National Account Services, Inc. closes 50% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 12 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
National Account Services, Inc. complaint mix by product
- Debt collection 10 83.3% – 60% relief
- Credit reporting, 1 8.3% – 0% relief
- Student loan 1 8.3% – 0% relief
How National Account Services, Inc.'s 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 10 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Student loan | 1 |
Where National Account Services, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 33.3% of this company's filings
National Account Services, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2021
- 2
- 0% vs 2014
Top States
| State | Complaints |
|---|---|
| IL | 4 |
| WI | 3 |
| MN | 2 |
| OK | 1 |
| IA | 1 |
| UT | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 3 |
| Taking/threatening an illegal action | 2 |
| False statements or representation | 2 |
| Disclosure verification of debt | 1 |
| Communication tactics | 1 |
| Incorrect information on your report | 1 |
| Dealing with your lender or servicer | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 100% |
| 2015 | 3 | 33.3% |
| 2016 | 3 | 33.3% |
| 2019 | 1 | 0% |
| 2020 | 1 | 0% |
| 2021 | 2 | 0% |
Source: CFPB Consumer Complaint Database
National Account Services, Inc. filings cluster in one product
National Account Services, Inc.'s 12 logged complaints stay concentrated: only 6 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2021-07-02.
National Account Services, Inc. answers 33.3% of complaints inside the CFPB's tracked window and closes 16.7% with a written explanation. 50% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about National Account Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for National Account Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 12.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 33.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for National Account Services, Inc. (33.3% timely; 50% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration