CFPB · Single-product concentration

NAFCO Finance

13 CFPB complaints · 84.6% in "Vehicle loan or lease" · top issue Repossession.

13 CFPB complaints

NAFCO Finance: 84.6% of 13 CFPB complaints sit in "Vehicle loan or lease". Timely 100% · relief 7.7%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2017 to 2026

CFPB relief outcome brief

CCDB company nafco-finance

7.7% relief · 100% timely · 13 filings · Vehicle loan or lease

Nearest relief peer: Concorde Auto Management, LLC DBA Concorde Auto Acceptance (7.8% relief)

NAFCO Finance (this)7.7%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among NAFCO Finance and nearest filing-volume peers

NAFCO Finance closes 7.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of NAFCO Finance's 13 filings include narrative text

69.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 7.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

NAFCO Finance complaint mix by product

Total complaints: 13

NAFCO Finance complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 13 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 11 complaints (84.6%), resolution 9.1% Vehicle loan 84.6% Credit reporting: 2 complaints (15.4%), resolution 0.0% Credit reporting 15.4%
  • Vehicle loan 11 84.6% 9% relief
  • Credit reporting 2 15.4% 0% relief

How NAFCO Finance's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 11
Credit reporting or other personal consumer reports 2

Concentrated filing states for NAFCO Finance

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
ID
46.2% of this company's filings
ID6OR3WA2NC1AK1

NAFCO Finance complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
2
0% vs 2017
012345 201720202023202420252026 2

Top States

State Complaints
ID 6
OR 3
WA 2
NC 1
AK 1

Top Issues

Issue Complaints
Repossession 5
Managing the loan or lease 4
Improper use of your report 1
Getting a loan or lease 1
Incorrect information on your report 1
Problems at the end of the loan or lease 1

Yearly Trend

Year Complaints Timely
2017 2 100%
2020 1 100%
2023 1 100%
2024 4 100%
2025 3 100%
2026 2 100%

Source: CFPB Consumer Complaint Database

NAFCO Finance filings cluster in one product

NAFCO Finance's 13 logged complaints stay concentrated: only 5 states show a filing. 69.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-05-11.

NAFCO Finance answers 100% of complaints inside the CFPB's tracked window and closes 92.3% with a written explanation. 7.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Repossession."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about NAFCO Finance.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for NAFCO Finance: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for NAFCO Finance (100% timely; 7.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration