Mufg Americas Holdings Corporation
434 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Mufg Americas Holdings Corporation complaint mix by product
- Checking or 193 44.6% – 55% relief
- Credit card 97 22.4% – 67% relief
- Mortgage 88 20.3% – 74% relief
- Credit reporting, 28 6.5% – 36% relief
- Money transfer, 17 3.9% – 59% relief
- Debt collection 7 1.6% – 57% relief
- Payday loan, 3 0.7% – 67% relief
How Mufg Americas Holdings Corporation's 434 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 193 |
| Credit card or prepaid card | 97 |
| Mortgage | 88 |
| Credit reporting, credit repair services, or other personal consumer reports | 28 |
| Money transfer, virtual currency, or money service | 17 |
| Debt collection | 7 |
| Payday loan, title loan, or personal loan | 3 |
| Student loan | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 330 |
| WA | 17 |
| TX | 10 |
| OR | 9 |
| NY | 9 |
| NV | 6 |
| AZ | 5 |
| IL | 4 |
| FL | 4 |
| CO | 4 |
| NC | 3 |
| MA | 3 |
| TN | 3 |
| RI | 3 |
| MD | 2 |
| NJ | 1 |
| CT | 1 |
| MN | 1 |
| MI | 1 |
| NE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 123 |
| Problem with a purchase shown on your statement | 41 |
| Trouble during payment process | 39 |
| Applying for a mortgage or refinancing an existing mortgage | 28 |
| Closing an account | 28 |
| Incorrect information on your report | 25 |
| Problem with a lender or other company charging your account | 21 |
| Opening an account | 19 |
| Getting a credit card | 14 |
| Other features, terms, or problems | 13 |
| Closing on a mortgage | 13 |
| Fees or interest | 8 |
| Struggling to pay mortgage | 7 |
| Fraud or scam | 7 |
| Advertising and marketing, including promotional offers | 6 |
| Problem with a credit reporting company's investigation into an existing problem | 5 |
| Closing your account | 4 |
| Money was not available when promised | 4 |
| Problem when making payments | 4 |
| Attempts to collect debt not owed | 3 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 115 | 100% |
| 2021 | 128 | 100% |
| 2022 | 158 | 100% |
| 2023 | 33 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Mufg Americas Holdings Corporation
Mufg Americas Holdings Corporation's 434 logged complaints stay concentrated: only 25 states show a filing on record. 44.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2020 through 2023-05-16.
Mufg Americas Holdings Corporation answers 100% of complaints inside the CFPB's tracked window and closes 39.4% with a written explanation. 60.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mufg Americas Holdings Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Mufg Americas Holdings Corporation have?
434, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Mufg Americas Holdings Corporation respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Mufg Americas Holdings Corporation?
"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.