2026 data Public-data reference. official source

MUFG AMERICAS HOLDINGS CORPORATION

329 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

329 consumer complaints filed with the CFPB

This profile shows MUFG AMERICAS HOLDINGS CORPORATION's complaint history from CFPB public records. 329 consumers have filed complaints since 2020. The company has a 100% timely response rate and has provided relief in 59.3% of cases.

329
Total Complaints
100%
Timely Response
0%
Disputed
59.3%
Relief Provided
21
States Active
2020
Since

Total complaints

329

Filed since 2020

Timely response

100%

CFPB-tracked response window

Relief rate

59.3%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 59.3%
Industry median

Share closed with monetary or non-monetary relief.

MUFG AMERICAS HOLDINGS CORPORATION complaint mix by product

Total complaints: 329

MUFG AMERICAS HOLDINGS CORPORATION complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 329 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 159 complaints (48.5%), resolution 54.1% Checking or 48.5% Credit card: 64 complaints (19.5%), resolution 68.8% Credit card 19.5% Mortgage: 63 complaints (19.2%), resolution 73.0% Mortgage 19.2% Credit reporting,: 19 complaints (5.8%), resolution 36.8% Money transfer,: 14 complaints (4.3%), resolution 50.0% Debt collection: 6 complaints (1.8%), resolution 50.0% Payday loan,: 3 complaints (0.9%), resolution 66.7%
  • Checking or 159 48.5% 54% relief
  • Credit card 64 19.5% 69% relief
  • Mortgage 63 19.2% 73% relief
  • Credit reporting, 19 5.8% 37% relief
  • Money transfer, 14 4.3% 50% relief
  • Debt collection 6 1.8% 50% relief
  • Payday loan, 3 0.9% 67% relief

How MUFG AMERICAS HOLDINGS CORPORATION's 329 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 159
Credit card or prepaid card 64
Mortgage 63
Credit reporting, credit repair services, or other personal consumer reports 19
Money transfer, virtual currency, or money service 14
Debt collection 6
Payday loan, title loan, or personal loan 3
Student loan 1

Top States

State Complaints
CA 253
WA 12
NY 8
TX 7
AZ 5
OR 5
NV 5
NC 3
IL 3
MA 3
CO 3
FL 2
RI 2
MD 1
MT 1
NJ 1
NE 1
WY 1
TN 1
OH 1

Top Issues

Issue Complaints
Managing an account 103
Trouble during payment process 31
Problem with a purchase shown on your statement 26
Closing an account 23
Incorrect information on your report 19
Applying for a mortgage or refinancing an existing mortgage 19
Opening an account 16
Problem with a lender or other company charging your account 15
Getting a credit card 11
Other features, terms, or problems 10
Closing on a mortgage 8
Fees or interest 7
Fraud or scam 5
Money was not available when promised 4
Struggling to pay mortgage 4
Problem with a credit reporting company's investigation into an existing problem 3
Attempts to collect debt not owed 3
Problem caused by your funds being low 2
Problem when making payments 2
Charged fees or interest you didn't expect 2

Yearly Trend

Year Complaints Timely
2020 88 100%
2021 103 100%
2022 115 100%
2023 23 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About MUFG AMERICAS HOLDINGS CORPORATION

MUFG AMERICAS HOLDINGS CORPORATION has accumulated 329 consumer complaints in the CFPB public database, with filings active across 21 U.S. states. Of those submissions, 87 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2020, and the most recent logged activity is 2023-05-16, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, MUFG AMERICAS HOLDINGS CORPORATION reports a 100% timely-response rate and has closed 40.7% of cases with a written explanation to the consumer. 59.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating MUFG AMERICAS HOLDINGS CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does MUFG AMERICAS HOLDINGS CORPORATION have?

MUFG AMERICAS HOLDINGS CORPORATION has received 329 consumer complaints filed with the Consumer Financial Protection Bureau.

Does MUFG AMERICAS HOLDINGS CORPORATION respond to complaints on time?

MUFG AMERICAS HOLDINGS CORPORATION has a 100% timely response rate to CFPB complaints.

What is the most common complaint about MUFG AMERICAS HOLDINGS CORPORATION?

The most common issue reported against MUFG AMERICAS HOLDINGS CORPORATION is "Managing an account" in the "Checking or savings account" product category.

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