CFPB · Single-product concentration
Financial Recovery Services, Inc.
432 CFPB complaints · 89.8% in "Debt collection" · top issue Attempts to collect debt not owed.
Financial Recovery Services, Inc.: 89.8% of 432 CFPB complaints sit in "Debt collection". Timely 99.3% · relief 1.2%. Allegations, not findings.
- Single-product concentration
- +400% filings 2013 to 2026
CFPB relief outcome brief
CCDB company financial-recovery-services-inc
1.2% relief · 99.3% timely · 432 filings · Debt collection
Same-product relief peers
Nearest relief peer: Hunt & Henriques (1.2% relief)
Financial Recovery Services, Inc. closes 1.2% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 432 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Financial Recovery Services, Inc. complaint mix by product
- Debt collection 388 89.8% – 1% relief
- Credit reporting 23 5.3% – 0% relief
- Credit reporting, 14 3.2% – 0% relief
- Credit card 3 0.7% – 0% relief
- Credit card 2 0.5% – 0% relief
- Debt or 1 0.2% – 0% relief
- Checking or 1 0.2% – 0% relief
How Financial Recovery Services, Inc.'s 432 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 388 |
| Credit reporting or other personal consumer reports | 23 |
| Credit reporting, credit repair services, or other personal consumer reports | 14 |
| Credit card or prepaid card | 3 |
| Credit card | 2 |
| Debt or credit management | 1 |
| Checking or savings account | 1 |
Nationwide filing states for Financial Recovery Services, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 13.2% of this company's filings
Financial Recovery Services, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 35
- +400% vs 2013
Top States
| State | Complaints |
|---|---|
| FL | 57 |
| NY | 45 |
| CA | 39 |
| TX | 30 |
| GA | 29 |
| MA | 19 |
| NJ | 18 |
| IL | 17 |
| OH | 15 |
| NC | 13 |
| PA | 13 |
| MD | 8 |
| MI | 8 |
| VA | 8 |
| AL | 7 |
| TN | 7 |
| AR | 7 |
| WA | 6 |
| AZ | 6 |
| LA | 6 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 146 |
| Written notification about debt | 75 |
| Communication tactics | 57 |
| False statements or representation | 36 |
| Cont'd attempts collect debt not owed | 26 |
| Incorrect information on your report | 20 |
| Took or threatened to take negative or legal action | 18 |
| Disclosure verification of debt | 11 |
| Improper use of your report | 10 |
| Threatened to contact someone or share information improperly | 9 |
| Electronic communications | 5 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Improper contact or sharing of info | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Taking/threatening an illegal action | 2 |
| Struggling to pay your bill | 2 |
| Getting a credit card | 1 |
| Other features, terms, or problems | 1 |
| Problem with customer service | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 7 | 100% |
| 2014 | 24 | 100% |
| 2015 | 20 | 100% |
| 2016 | 7 | 100% |
| 2017 | 18 | 94.4% |
| 2018 | 25 | 100% |
| 2019 | 33 | 97% |
| 2020 | 26 | 100% |
| 2021 | 28 | 100% |
| 2022 | 39 | 100% |
| 2023 | 43 | 100% |
| 2024 | 52 | 98.1% |
| 2025 | 75 | 100% |
| 2026 | 35 | 100% |
Source: CFPB Consumer Complaint Database
Financial Recovery Services, Inc. filings cluster in one product
Financial Recovery Services, Inc.'s 432 logged complaints reach a nationwide footprint - 42 states have at least one filing. Only 35.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-26.
Financial Recovery Services, Inc. answers 99.3% of complaints inside the CFPB's tracked window and closes 96.3% with a written explanation. 1.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Financial Recovery Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Financial Recovery Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 432.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Financial Recovery Services, Inc. (99.3% timely; 1.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration