Total complaints
26
Filed since 2022
26 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
26 consumer complaints filed with the CFPB
This profile shows MPOWER Financing, Public Benefit Corporation's complaint history from CFPB public records. 26 consumers have filed complaints since 2022. The company has a 76.9% timely response rate and has provided relief in 19.2% of cases.
Total complaints
26
Filed since 2022
Timely response
76.9%
CFPB-tracked response window
Relief rate
19.2%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How MPOWER Financing, Public Benefit Corporation's 26 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 14 |
| Student loan | 8 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Debt or credit management | 1 |
| Prepaid card | 1 |
| State | Complaints |
|---|---|
| FL | 4 |
| NY | 3 |
| MA | 2 |
| WA | 2 |
| TX | 2 |
| CA | 1 |
| PA | 1 |
| MD | 1 |
| TN | 1 |
| SC | 1 |
| GA | 1 |
| WI | 1 |
| OH | 1 |
| Issue | Complaints |
|---|---|
| Improper use of your report | 10 |
| Dealing with your lender or servicer | 4 |
| Incorrect information on your report | 4 |
| Unable to get your credit report or credit score | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Didn't provide services promised | 1 |
| Struggling to repay your loan | 1 |
| Problem getting a card or closing an account | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 1 | 100% |
| 2023 | 6 | 100% |
| 2024 | 4 | 100% |
| 2025 | 9 | 66.7% |
| 2026 | 6 | 50% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
MPOWER Financing, Public Benefit Corporation has accumulated 26 consumer complaints in the CFPB public database, with filings active across 13 U.S. states. Of those submissions, 9 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2022, and the most recent logged activity is 2026-02-13, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, MPOWER Financing, Public Benefit Corporation reports a 76.9% timely-response rate and has closed 80.8% of cases with a written explanation to the consumer. 19.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Improper use of your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating MPOWER Financing, Public Benefit Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
MPOWER Financing, Public Benefit Corporation has received 26 consumer complaints filed with the Consumer Financial Protection Bureau.
MPOWER Financing, Public Benefit Corporation has a 76.9% timely response rate to CFPB complaints.
The most common issue reported against MPOWER Financing, Public Benefit Corporation is "Improper use of your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.