MPOWER Financing, Public Benefit Corporation
43 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
MPOWER Financing, Public Benefit Corporation complaint mix by product
- Student loan 20 46.5% – 10% relief
- Credit reporting 17 39.5% – 18% relief
- Credit reporting, 3 7.0% – 33% relief
- Prepaid card 1 2.3% – 0% relief
- Payday loan, 1 2.3% – 100% relief
- Debt or 1 2.3% – 0% relief
How MPOWER Financing, Public Benefit Corporation's 43 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 20 |
| Credit reporting or other personal consumer reports | 17 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Prepaid card | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Debt or credit management | 1 |
Top States
| State | Complaints |
|---|---|
| NY | 6 |
| MA | 4 |
| FL | 4 |
| TX | 3 |
| WA | 2 |
| GA | 2 |
| OH | 2 |
| CA | 2 |
| CO | 1 |
| WI | 1 |
| PA | 1 |
| DC | 1 |
| TN | 1 |
| SC | 1 |
| MD | 1 |
| ME | 1 |
| KS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 10 |
| Improper use of your report | 10 |
| Incorrect information on your report | 6 |
| Unable to get your credit report or credit score | 5 |
| Getting a loan | 4 |
| Problem with a company's investigation into an existing problem | 2 |
| Struggling to repay your loan | 2 |
| Problem getting a card or closing an account | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Didn't provide services promised | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 1 | 100% |
| 2023 | 7 | 100% |
| 2024 | 8 | 100% |
| 2025 | 14 | 64.3% |
| 2026 | 13 | 69.2% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About MPOWER Financing, Public Benefit Corporation
MPOWER Financing, Public Benefit Corporation's 43 logged complaints stay concentrated: only 17 states show a filing on record. 48.8% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2022 through 2026-06-18.
MPOWER Financing, Public Benefit Corporation answers 79.1% of complaints inside the CFPB's tracked window and closes 81.4% with a written explanation. 16.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about MPOWER Financing, Public Benefit Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does MPOWER Financing, Public Benefit Corporation have?
43, per the CFPB's public complaint count for this company (see the full breakdown above).
Does MPOWER Financing, Public Benefit Corporation respond to complaints on time?
79.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about MPOWER Financing, Public Benefit Corporation?
"Dealing with your lender or servicer", filed under the "Student loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.