CFPB · Narrative-heavy record
Motolease, LLC
67 CFPB complaints · 61.2% with narratives · top issue Incorrect information on your report.
Motolease, LLC: 61.2% of 67 filings include consumer narratives. Timely 73.1% · relief 4.5% · top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- +125% filings 2017 to 2024
CFPB relief outcome brief
CCDB company motolease-llc
4.5% relief · 73.1% timely · 67 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Garcadia Financial LLC (4.6% relief)
Motolease, LLC closes 4.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Motolease, LLC scores strongest on closed with explanation (92/100 percentile-benchmarked) and weakest on relief provided (21/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
21 / 100 percentile-benchmarked
4.5% of complaints closed with relief to the consumer
Timely response
53 / 100 percentile-benchmarked
73.1% of complaints answered inside the CFPB 15-day window
Closed with explanation
92 / 100 percentile-benchmarked
95.5% of complaints closed with an explanation to the consumer
Most of Motolease, LLC's 67 filings include narrative text
61.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Motolease, LLC complaint mix by product
- Credit reporting, 29 43.3% – 7% relief
- Vehicle loan 20 29.9% – 0% relief
- Debt collection 12 17.9% – 8% relief
- Credit reporting 6 9.0% – 0% relief
How Motolease, LLC's 67 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 29 |
| Vehicle loan or lease | 20 |
| Debt collection | 12 |
| Credit reporting or other personal consumer reports | 6 |
Where Motolease, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 17.9% of this company's filings
Motolease, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2024
- 9
- +125% vs 2017
Top States
| State | Complaints |
|---|---|
| CA | 12 |
| GA | 12 |
| TX | 11 |
| FL | 11 |
| SC | 4 |
| NC | 3 |
| AZ | 2 |
| NV | 2 |
| IL | 1 |
| NJ | 1 |
| AL | 1 |
| WI | 1 |
| OK | 1 |
| NY | 1 |
| VA | 1 |
| MI | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 22 |
| Improper use of your report | 12 |
| Managing the loan or lease | 6 |
| Attempts to collect debt not owed | 6 |
| Struggling to pay your loan | 5 |
| Problem with a credit reporting company's investigation into an existing problem | 5 |
| Problems at the end of the loan or lease | 4 |
| Took or threatened to take negative or legal action | 3 |
| Written notification about debt | 2 |
| False statements or representation | 1 |
| Getting a loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 4 | 100% |
| 2018 | 17 | 70.6% |
| 2019 | 5 | 40% |
| 2020 | 7 | 71.4% |
| 2021 | 5 | 60% |
| 2022 | 8 | 50% |
| 2023 | 12 | 83.3% |
| 2024 | 9 | 100% |
Source: CFPB Consumer Complaint Database
Motolease, LLC's narrative-rich complaint ledger
Motolease, LLC's 67 logged complaints stay concentrated: only 17 states show a filing. 61.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2024-09-06.
Motolease, LLC answers 73.1% of complaints inside the CFPB's tracked window and closes 95.5% with a written explanation. 4.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Motolease, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Motolease, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 67.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 73.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Motolease, LLC (73.1% timely; 4.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record