2026 data Public-data reference. official source

Motolease, LLC

58 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

58 consumer complaints filed with the CFPB

This profile shows Motolease, LLC's complaint history from CFPB public records. 58 consumers have filed complaints since 2017. The company has a 72.4% timely response rate and has provided relief in 3.4% of cases.

58
Total Complaints
72.4%
Timely Response
0%
Disputed
3.4%
Relief Provided
17
States Active
2017
Since

Total complaints

58

Filed since 2017

Timely response

72.4%

CFPB-tracked response window

Relief rate

3.4%

Closed with monetary or non-monetary relief

Timely response rate 72.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 3.4%
Industry median

Share closed with monetary or non-monetary relief.

Motolease, LLC complaint mix by product

Total complaints: 58

Motolease, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 58 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 25 complaints (43.1%), resolution 4.0% Credit reporting, 43.1% Vehicle loan: 16 complaints (27.6%), resolution 0.0% Vehicle loan 27.6% Debt collection: 11 complaints (19.0%), resolution 9.1% Debt collection 19.0% Credit reporting: 6 complaints (10.3%), resolution 0.0% Credit reporting 10.3%
  • Credit reporting, 25 43.1% 4% relief
  • Vehicle loan 16 27.6% 0% relief
  • Debt collection 11 19.0% 9% relief
  • Credit reporting 6 10.3% 0% relief

How Motolease, LLC's 58 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 25
Vehicle loan or lease 16
Debt collection 11
Credit reporting or other personal consumer reports 6

Top States

State Complaints
GA 12
FL 10
CA 10
TX 6
NC 3
SC 3
NV 2
MO 1
AZ 1
WI 1
VA 1
OK 1
AL 1
MI 1
NJ 1
IL 1
NY 1

Top Issues

Issue Complaints
Incorrect information on your report 18
Improper use of your report 12
Attempts to collect debt not owed 6
Problem with a credit reporting company's investigation into an existing problem 5
Struggling to pay your loan 4
Managing the loan or lease 4
Problems at the end of the loan or lease 3
Took or threatened to take negative or legal action 3
Getting a loan or lease 1
Written notification about debt 1
False statements or representation 1

Yearly Trend

Year Complaints Timely
2017 1 100%
2018 17 70.6%
2019 5 40%
2020 6 83.3%
2021 5 60%
2022 8 50%
2023 10 90%
2024 6 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Motolease, LLC

Motolease, LLC has accumulated 58 consumer complaints in the CFPB public database, with filings active across 17 U.S. states. Of those submissions, 32 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2024-09-06, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Motolease, LLC reports a 72.4% timely-response rate and has closed 96.6% of cases with a written explanation to the consumer. 3.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Motolease, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Motolease, LLC have?

Motolease, LLC has received 58 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Motolease, LLC respond to complaints on time?

Motolease, LLC has a 72.4% timely response rate to CFPB complaints.

What is the most common complaint about Motolease, LLC?

The most common issue reported against Motolease, LLC is "Incorrect information on your report" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.

Related