CFPB · Narrative-heavy record

Mortgage Connect LP

9 CFPB complaints · 66.7% with narratives · top issue Closing on a mortgage.

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9 CFPB complaints

Mortgage Connect LP: 66.7% of 9 filings include consumer narratives. Timely 66.7% · relief 11.1% · top product Mortgage. Allegations, not findings.

  • Narrative-heavy record
  • +100% filings 2020 to 2025

CFPB relief outcome brief

CCDB company mortgage-connect-lp

11.1% relief · 66.7% timely · 9 filings · Mortgage

Same-product relief peers

Nearest relief peer: CrossCountry Mortgage LLC (11.2% relief)

Mortgage Connect LP (this)11.1%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Mortgage Connect LP and nearest filing-volume peers

Mortgage Connect LP closes 11.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Mortgage Connect LP has 9 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

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Timely response rate 66.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 11.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Mortgage Connect LP complaint mix by product

Total complaints: 9

Mortgage Connect LP complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 9 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 4 complaints (44.4%), resolution 25.0% Mortgage 44.4% Money transfer,: 3 complaints (33.3%), resolution 0.0% Money transfer, 33.3% Credit reporting: 1 complaints (11.1%), resolution 0.0% Credit reporting 11.1% Debt collection: 1 complaints (11.1%), resolution 0.0% Debt collection 11.1%
  • Mortgage 4 44.4% – 25% relief
  • Money transfer, 3 33.3% – 0% relief
  • Credit reporting 1 11.1% – 0% relief
  • Debt collection 1 11.1% – 0% relief

How Mortgage Connect LP's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 4
Money transfer, virtual currency, or money service 3
Credit reporting or other personal consumer reports 1
Debt collection 1

Concentrated filing states for Mortgage Connect LP

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
44.4% of this company's filings
CA4TX1NV1OK1IL1MA1

Mortgage Connect LP rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2025
2
+100% vs 2020
012345 2020202120242025 2

Top States

State Complaints
CA 4
TX 1
NV 1
OK 1
IL 1
MA 1

Top Issues

Issue Complaints
Closing on a mortgage 2
Improper use of your report 1
Applying for a mortgage or refinancing an existing mortgage 1
Lost or stolen money order 1
Trouble during payment process 1
Written notification about debt 1
Problem with customer service 1
Fraud or scam 1

Yearly Trend

Year Complaints Timely
2020 1 100%
2021 4 100%
2024 2 50%
2025 2 0%

Source: CFPB Consumer Complaint Database

Mortgage Connect LP's narrative-rich complaint ledger

Mortgage Connect LP's 9 logged complaints stay concentrated: only 6 states show a filing. 66.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2025-10-21.

Mortgage Connect LP answers 66.7% of complaints inside the CFPB's tracked window and closes 55.6% with a written explanation. 11.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mortgage Connect LP.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Mortgage Connect LP: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 9.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 66.7%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Mortgage Connect LP (66.7% timely; 11.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record