CFPB · Single-product concentration

Mortgage Choice LLC dba: Motto Mortgage Choice

2 CFPB complaints · 100% in "Mortgage" · top issue Closing on a mortgage.

2 CFPB complaints

Mortgage Choice LLC dba: Motto Mortgage Choice: 100% of 2 CFPB complaints sit in "Mortgage". Timely 50% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2025 to 2025

CFPB relief outcome brief

CCDB company mortgage-choice-llc-dba-motto-mortgage-choice

0% relief · 50% timely · 2 filings · Mortgage

Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)

Mortgage Choice LLC dba: Mot…0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Mortgage Choice LLC dba: Motto Mortgage Choice and nearest filing-volume peers

Mortgage Choice LLC dba: Motto Mortgage Choice closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

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Timely response rate 50.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Mortgage Choice LLC dba: Motto Mortgage Choice complaint mix by product

Total complaints: 2

Mortgage Choice LLC dba: Motto Mortgage Choice complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 2 complaints (100.0%), resolution 0.0% Mortgage 100.0%
  • Mortgage 2 100.0% 0% relief

How Mortgage Choice LLC dba: Motto Mortgage Choice's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 2

Concentrated filing states for Mortgage Choice LLC dba: Motto Mortgage Choice

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
50% of this company's filings
TX1FL1

Top States

State Complaints
TX 1
FL 1

Top Issues

Issue Complaints
Closing on a mortgage 1
Applying for a mortgage or refinancing an existing mortgage 1

Yearly Trend

Year Complaints Timely
2025 2 50%

Source: CFPB Consumer Complaint Database

Mortgage Choice LLC dba: Motto Mortgage Choice filings cluster in one product

Mortgage Choice LLC dba: Motto Mortgage Choice's 2 logged complaints stay concentrated: only 2 states show a filing. 100% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2025 through 2025-11-18.

Mortgage Choice LLC dba: Motto Mortgage Choice answers 50% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mortgage Choice LLC dba: Motto Mortgage Choice.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Mortgage Choice LLC dba: Motto Mortgage Choice: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Mortgage Choice LLC dba: Motto Mortgage Choice (50% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration