CFPB · Single-product concentration
McKenzie Paul & Associates
37 CFPB complaints · 94.6% in "Debt collection" · top issue Attempts to collect debt not owed.
McKenzie Paul & Associates: 94.6% of 37 CFPB complaints sit in "Debt collection". Timely 91.9% · relief 2.7%. Allegations, not findings.
- Single-product concentration
- +500% filings 2013 to 2026
CFPB relief outcome brief
CCDB company mckenzie-paul-associates
2.7% relief · 91.9% timely · 37 filings · Debt collection
Same-product relief peers
Nearest relief peer: Duvera Billing Services, LLC (2.7% relief)
McKenzie Paul & Associates closes 2.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of McKenzie Paul & Associates's 37 filings include narrative text
40.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
McKenzie Paul & Associates complaint mix by product
- Debt collection 35 94.6% – 3% relief
- Credit reporting 1 2.7% – 0% relief
- Credit reporting, 1 2.7% – 0% relief
How McKenzie Paul & Associates's 37 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 35 |
| Credit reporting or other personal consumer reports | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for McKenzie Paul & Associates
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 51.4% of this company's filings
McKenzie Paul & Associates rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 6
- +500% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 19 |
| LA | 4 |
| AZ | 4 |
| CA | 3 |
| WA | 2 |
| CT | 1 |
| OK | 1 |
| MS | 1 |
| IL | 1 |
| RI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 12 |
| Written notification about debt | 7 |
| Communication tactics | 7 |
| Took or threatened to take negative or legal action | 6 |
| Incorrect information on your report | 2 |
| False statements or representation | 2 |
| Taking/threatening an illegal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 0% |
| 2014 | 1 | 0% |
| 2015 | 1 | 0% |
| 2017 | 3 | 100% |
| 2018 | 5 | 100% |
| 2019 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 3 | 100% |
| 2022 | 3 | 100% |
| 2023 | 1 | 100% |
| 2024 | 5 | 100% |
| 2025 | 5 | 100% |
| 2026 | 6 | 100% |
Source: CFPB Consumer Complaint Database
McKenzie Paul & Associates filings cluster in one product
McKenzie Paul & Associates's 37 logged complaints stay concentrated: only 10 states show a filing. 40.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-04.
McKenzie Paul & Associates answers 91.9% of complaints inside the CFPB's tracked window and closes 97.3% with a written explanation. 2.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about McKenzie Paul & Associates.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for McKenzie Paul & Associates: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 37.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 91.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for McKenzie Paul & Associates (91.9% timely; 2.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration