Total complaints
46
Filed since 2023
46 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
46 consumer complaints filed with the CFPB
This profile shows M1 Holdings Inc.'s complaint history from CFPB public records. 46 consumers have filed complaints since 2023. The company has a 100% timely response rate and has provided relief in 0% of cases.
Total complaints
46
Filed since 2023
Timely response
100%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How M1 Holdings Inc.'s 46 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Checking or savings account | 29 |
| Money transfer, virtual currency, or money service | 5 |
| Credit card | 4 |
| Credit reporting or other personal consumer reports | 4 |
| Debt collection | 2 |
| Credit card or prepaid card | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| State | Complaints |
|---|---|
| CA | 10 |
| FL | 6 |
| NY | 5 |
| TX | 5 |
| OH | 3 |
| WA | 2 |
| NC | 2 |
| VA | 1 |
| PA | 1 |
| OK | 1 |
| NV | 1 |
| IL | 1 |
| TN | 1 |
| SC | 1 |
| WV | 1 |
| OR | 1 |
| MO | 1 |
| NJ | 1 |
| GA | 1 |
| CO | 1 |
| Issue | Complaints |
|---|---|
| Managing an account | 13 |
| Closing an account | 11 |
| Opening an account | 3 |
| Problem with a company's investigation into an existing problem | 3 |
| Problem caused by your funds being low | 2 |
| Problem with a purchase shown on your statement | 2 |
| Money was not available when promised | 2 |
| Closing your account | 1 |
| Attempts to collect debt not owed | 1 |
| Other service problem | 1 |
| Getting a credit card | 1 |
| Incorrect information on your report | 1 |
| Confusing or missing disclosures | 1 |
| Problem when making payments | 1 |
| Problems receiving the advance | 1 |
| Other transaction problem | 1 |
| Took or threatened to take negative or legal action | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 11 | 100% |
| 2024 | 19 | 100% |
| 2025 | 14 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
M1 Holdings Inc. has accumulated 46 consumer complaints in the CFPB public database, with filings active across 20 U.S. states. Of those submissions, 22 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2023, and the most recent logged activity is 2026-03-10, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, M1 Holdings Inc. reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating M1 Holdings Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
M1 Holdings Inc. has received 46 consumer complaints filed with the Consumer Financial Protection Bureau.
M1 Holdings Inc. has a 100% timely response rate to CFPB complaints.
The most common issue reported against M1 Holdings Inc. is "Managing an account" in the "Checking or savings account" product category.
Read our methodology — how this data is sourced, computed, and verified.