CFPB · Narrative-heavy record
M1 Holdings Inc.
70 CFPB complaints · 65.7% with narratives · top issue Managing an account.
M1 Holdings Inc.: 65.7% of 70 filings include consumer narratives. Timely 95.7% · relief 0% · top product Checking or savings account. Allegations, not findings.
- Narrative-heavy record
- -75% filings 2023 to 2026
CFPB relief outcome brief
CCDB company m1-holdings-inc
0% relief · 95.7% timely · 70 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Axos Financial, Inc. (0% relief)
M1 Holdings Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of M1 Holdings Inc.'s 70 filings include narrative text
65.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
M1 Holdings Inc. complaint mix by product
- Checking or 44 62.9% – 0% relief
- Money transfer, 8 11.4% – 0% relief
- Credit card 8 11.4% – 0% relief
- Credit reporting 4 5.7% – 0% relief
- Debt collection 3 4.3% – 0% relief
- Credit card 2 2.9% – 0% relief
- Payday loan, 1 1.4% – 0% relief
How M1 Holdings Inc.'s 70 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 44 |
| Money transfer, virtual currency, or money service | 8 |
| Credit card | 8 |
| Credit reporting or other personal consumer reports | 4 |
| Debt collection | 3 |
| Credit card or prepaid card | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Where M1 Holdings Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 15.7% of this company's filings
M1 Holdings Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 5
- -75% vs 2023
Top States
| State | Complaints |
|---|---|
| CA | 11 |
| TX | 9 |
| FL | 7 |
| NY | 7 |
| NJ | 5 |
| GA | 4 |
| WA | 3 |
| OH | 3 |
| MD | 3 |
| NC | 2 |
| IL | 2 |
| CO | 2 |
| OK | 1 |
| NV | 1 |
| PA | 1 |
| WV | 1 |
| KS | 1 |
| OR | 1 |
| SC | 1 |
| TN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 20 |
| Closing an account | 16 |
| Opening an account | 4 |
| Money was not available when promised | 3 |
| Problem with a purchase shown on your statement | 3 |
| Problem caused by your funds being low | 3 |
| Problem with a company's investigation into an existing problem | 3 |
| Attempts to collect debt not owed | 2 |
| Other transaction problem | 2 |
| Closing your account | 2 |
| Other features, terms, or problems | 2 |
| Getting a credit card | 1 |
| Other service problem | 1 |
| Fees or interest | 1 |
| Took or threatened to take negative or legal action | 1 |
| Problem with a lender or other company charging your account | 1 |
| Problem when making payments | 1 |
| Incorrect information on your report | 1 |
| Problems receiving the advance | 1 |
| Unexpected or other fees | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 20 | 95% |
| 2024 | 27 | 92.6% |
| 2025 | 18 | 100% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database
M1 Holdings Inc.'s narrative-rich complaint ledger
M1 Holdings Inc.'s 70 logged complaints stay concentrated: only 24 states show a filing. 65.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2026-05-04.
M1 Holdings Inc. answers 95.7% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about M1 Holdings Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for M1 Holdings Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 70.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for M1 Holdings Inc. (95.7% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record