CFPB · Single-product concentration

SCA Collections, Inc.

667 CFPB complaints · 81.1% in "Debt collection" · top issue Attempts to collect debt not owed.

667 CFPB complaints

SCA Collections, Inc.: 81.1% of 667 CFPB complaints sit in "Debt collection". Timely 95.7% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +2900% filings 2013 to 2026

CFPB relief outcome brief

CCDB company sca-collections-inc

0% relief · 95.7% timely · 667 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

SCA Collections, Inc. (this)0%Mercantile Adjustment Bureau…0.4%Climb Credit Inc.0.9%Collection Bureau of the Hud…31.5%Asset Management Outsourcing…0%
Closed-with-relief % among SCA Collections, Inc. and nearest filing-volume peers

SCA Collections, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of SCA Collections, Inc.'s 667 filings include narrative text

42.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 95.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

SCA Collections, Inc. complaint mix by product

Total complaints: 667

SCA Collections, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 667 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 541 complaints (81.1%), resolution 0.0% Debt collection 81.1% Credit reporting,: 100 complaints (15.0%), resolution 0.0% Credit reporting, 15.0% Credit reporting: 22 complaints (3.3%), resolution 0.0% Credit reporting: 2 complaints (0.3%), resolution 0.0% Credit card: 1 complaints (0.1%), resolution 0.0% Bank account: 1 complaints (0.1%), resolution 0.0%
  • Debt collection 541 81.1% 0% relief
  • Credit reporting, 100 15.0% 0% relief
  • Credit reporting 22 3.3% 0% relief
  • Credit reporting 2 0.3% 0% relief
  • Credit card 1 0.1% 0% relief
  • Bank account 1 0.1% 0% relief

How SCA Collections, Inc.'s 667 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 541
Credit reporting, credit repair services, or other personal consumer reports 100
Credit reporting or other personal consumer reports 22
Credit reporting 2
Credit card 1
Bank account or service 1

Concentrated filing states for SCA Collections, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NC
45.7% of this company's filings
NC305SC132GA49CA34FL26TN25VA24AL11

SCA Collections, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
30
+2900% vs 2013
050100150 20132015201720192021202320252026 30

Top States

State Complaints
NC 305
SC 132
GA 49
CA 34
FL 26
TN 25
VA 24
AL 11
OR 7
CO 7
TX 5
VI 5
UT 4
KY 3
MI 2
NM 2
ND 2
MN 2
MD 2
PA 2

Top Issues

Issue Complaints
Attempts to collect debt not owed 225
Written notification about debt 151
Incorrect information on your report 55
Cont'd attempts collect debt not owed 45
Disclosure verification of debt 38
Problem with a credit reporting company's investigation into an existing problem 34
Took or threatened to take negative or legal action 31
False statements or representation 29
Improper use of your report 24
Communication tactics 13
Threatened to contact someone or share information improperly 6
Problem with a company's investigation into an existing problem 6
Improper contact or sharing of info 3
Credit reporting company's investigation 1
Incorrect information on credit report 1
Billing disputes 1
Account opening, closing, or management 1
Credit monitoring or identity theft protection services 1
Fraud or scam 1
Confusing or missing disclosures 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2014 7 100%
2015 34 100%
2016 37 100%
2017 77 100%
2018 55 100%
2019 68 100%
2020 50 100%
2021 110 95.5%
2022 88 90.9%
2023 39 89.7%
2024 26 88.5%
2025 45 91.1%
2026 30 83.3%

Source: CFPB Consumer Complaint Database

SCA Collections, Inc. filings cluster in one product

SCA Collections, Inc.'s 667 logged complaints stay concentrated: only 30 states show a filing. 42.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-24.

SCA Collections, Inc. answers 95.7% of complaints inside the CFPB's tracked window and closes 99.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about SCA Collections, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for SCA Collections, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for SCA Collections, Inc. (95.7% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration