2026 data Public-data reference. official source

SCA Collections, Inc.

579 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

579 consumer complaints filed with the CFPB

This profile shows SCA Collections, Inc.'s complaint history from CFPB public records. 579 consumers have filed complaints since 2013. The company has a 95.9% timely response rate and has provided relief in 0% of cases.

579
Total Complaints
95.9%
Timely Response
5%
Disputed
0%
Relief Provided
29
States Active
2013
Since

Total complaints

579

Filed since 2013

Timely response

95.9%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 95.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

SCA Collections, Inc. complaint mix by product

Total complaints: 579

SCA Collections, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 579 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 472 complaints (81.5%), resolution 0.0% Debt collection 81.5% Credit reporting,: 85 complaints (14.7%), resolution 0.0% Credit reporting, 14.7% Credit reporting: 18 complaints (3.1%), resolution 0.0% Credit reporting: 2 complaints (0.3%), resolution 0.0% Credit card: 1 complaints (0.2%), resolution 0.0% Bank account: 1 complaints (0.2%), resolution 0.0%
  • Debt collection 472 81.5% 0% relief
  • Credit reporting, 85 14.7% 0% relief
  • Credit reporting 18 3.1% 0% relief
  • Credit reporting 2 0.3% 0% relief
  • Credit card 1 0.2% 0% relief
  • Bank account 1 0.2% 0% relief

How SCA Collections, Inc.'s 579 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 472
Credit reporting, credit repair services, or other personal consumer reports 85
Credit reporting or other personal consumer reports 18
Credit reporting 2
Credit card 1
Bank account or service 1

Top States

State Complaints
NC 266
SC 113
GA 42
FL 24
CA 24
VA 22
TN 22
AL 11
OR 6
CO 6
VI 5
TX 5
UT 4
KY 3
NM 2
PA 2
ND 2
OH 2
AR 1
KS 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 188
Written notification about debt 133
Incorrect information on your report 48
Cont'd attempts collect debt not owed 43
Disclosure verification of debt 38
Problem with a credit reporting company's investigation into an existing problem 31
Took or threatened to take negative or legal action 24
False statements or representation 24
Improper use of your report 16
Communication tactics 13
Threatened to contact someone or share information improperly 6
Problem with a company's investigation into an existing problem 5
Improper contact or sharing of info 3
Credit monitoring or identity theft protection services 1
Fraud or scam 1
Credit reporting company's investigation 1
Incorrect information on credit report 1
Billing disputes 1
Account opening, closing, or management 1
Confusing or missing disclosures 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2014 7 100%
2015 33 100%
2016 35 100%
2017 75 100%
2018 48 100%
2019 58 100%
2020 44 100%
2021 100 95%
2022 72 90.3%
2023 35 88.6%
2024 17 88.2%
2025 42 90.5%
2026 12 83.3%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About SCA Collections, Inc.

SCA Collections, Inc. has accumulated 579 consumer complaints in the CFPB public database, with filings active across 29 U.S. states. Of those submissions, 209 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, SCA Collections, Inc. reports a 95.9% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating SCA Collections, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does SCA Collections, Inc. have?

SCA Collections, Inc. has received 579 consumer complaints filed with the Consumer Financial Protection Bureau.

Does SCA Collections, Inc. respond to complaints on time?

SCA Collections, Inc. has a 95.9% timely response rate to CFPB complaints.

What is the most common complaint about SCA Collections, Inc.?

The most common issue reported against SCA Collections, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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