Total complaints
304
Filed since 2012
304 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
304 consumer complaints filed with the CFPB
This profile shows Stearns Ventures, LLC's complaint history from CFPB public records. 304 consumers have filed complaints since 2012. The company has a 94.7% timely response rate and has provided relief in 3.9% of cases.
Total complaints
304
Filed since 2012
Timely response
94.7%
CFPB-tracked response window
Relief rate
3.9%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Stearns Ventures, LLC's 304 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 299 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Money transfer, virtual currency, or money service | 1 |
| State | Complaints |
|---|---|
| CA | 64 |
| WA | 18 |
| MD | 16 |
| AZ | 16 |
| TX | 16 |
| PA | 15 |
| UT | 14 |
| CO | 13 |
| FL | 12 |
| IL | 11 |
| OR | 10 |
| VA | 10 |
| MN | 9 |
| GA | 9 |
| NV | 8 |
| NC | 7 |
| IN | 5 |
| NJ | 5 |
| OH | 4 |
| SC | 4 |
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 159 |
| Trouble during payment process | 75 |
| Application, originator, mortgage broker | 17 |
| Closing on a mortgage | 10 |
| Settlement process and costs | 8 |
| Applying for a mortgage or refinancing an existing mortgage | 7 |
| Loan modification,collection,foreclosure | 7 |
| Struggling to pay mortgage | 6 |
| Credit decision / Underwriting | 5 |
| Other | 4 |
| Incorrect information on your report | 3 |
| Improper use of your report | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Lost or stolen check | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 5 | 80% |
| 2013 | 10 | 90% |
| 2014 | 47 | 93.6% |
| 2015 | 58 | 89.7% |
| 2016 | 57 | 98.2% |
| 2017 | 44 | 97.7% |
| 2018 | 38 | 97.4% |
| 2019 | 24 | 95.8% |
| 2020 | 8 | 87.5% |
| 2021 | 13 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Stearns Ventures, LLC has accumulated 304 consumer complaints in the CFPB public database, with filings active across 37 U.S. states. Of those submissions, 101 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2021-06-25, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Stearns Ventures, LLC reports a 94.7% timely-response rate and has closed 95.7% of cases with a written explanation to the consumer. 3.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 13.2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Loan servicing, payments, escrow account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Stearns Ventures, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Stearns Ventures, LLC has received 304 consumer complaints filed with the Consumer Financial Protection Bureau.
Stearns Ventures, LLC has a 94.7% timely response rate to CFPB complaints.
The most common issue reported against Stearns Ventures, LLC is "Loan servicing, payments, escrow account" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.