CFPB · Single-product concentration
Stearns Ventures, LLC
371 CFPB complaints · 97% in "Mortgage" · top issue Loan servicing, payments, escrow account.
Stearns Ventures, LLC: 97% of 371 CFPB complaints sit in "Mortgage". Timely 95.7% · relief 3.5%. Allegations, not findings.
- Single-product concentration
- +275% filings 2012 to 2021
CFPB relief outcome brief
CCDB company stearns-ventures-llc
3.5% relief · 95.7% timely · 371 filings · Mortgage
Same-product relief peers
Nearest relief peer: Ameris Bancorp (3.5% relief)
Stearns Ventures, LLC closes 3.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Stearns Ventures, LLC's 371 filings include narrative text
45.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Stearns Ventures, LLC complaint mix by product
- Mortgage 360 97.0% – 4% relief
- Credit reporting, 8 2.2% – 0% relief
- Consumer Loan 1 0.3% – 0% relief
- Debt collection 1 0.3% – 0% relief
- Money transfer, 1 0.3% – 0% relief
How Stearns Ventures, LLC's 371 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 360 |
| Credit reporting, credit repair services, or other personal consumer reports | 8 |
| Consumer Loan | 1 |
| Debt collection | 1 |
| Money transfer, virtual currency, or money service | 1 |
Where Stearns Ventures, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 21.6% of this company's filings
Stearns Ventures, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2021
- 15
- +275% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 80 |
| MD | 18 |
| WA | 18 |
| AZ | 18 |
| TX | 18 |
| FL | 17 |
| UT | 17 |
| CO | 17 |
| PA | 16 |
| OR | 15 |
| GA | 13 |
| IL | 13 |
| VA | 12 |
| NV | 12 |
| MN | 10 |
| NJ | 7 |
| NC | 7 |
| SC | 6 |
| MA | 6 |
| NH | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 176 |
| Trouble during payment process | 105 |
| Application, originator, mortgage broker | 18 |
| Closing on a mortgage | 13 |
| Settlement process and costs | 12 |
| Applying for a mortgage or refinancing an existing mortgage | 10 |
| Struggling to pay mortgage | 9 |
| Loan modification,collection,foreclosure | 7 |
| Credit decision / Underwriting | 5 |
| Other | 4 |
| Incorrect information on your report | 4 |
| Improper use of your report | 2 |
| Managing the loan or lease | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Problem with a company's investigation into an existing issue | 1 |
| Took or threatened to take negative or legal action | 1 |
| Unable to get your credit report or credit score | 1 |
| Lost or stolen check | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 4 | 75% |
| 2013 | 10 | 90% |
| 2014 | 47 | 93.6% |
| 2015 | 68 | 91.2% |
| 2016 | 71 | 98.6% |
| 2017 | 53 | 98.1% |
| 2018 | 57 | 98.2% |
| 2019 | 32 | 96.9% |
| 2020 | 14 | 92.9% |
| 2021 | 15 | 100% |
Source: CFPB Consumer Complaint Database
Stearns Ventures, LLC filings cluster in one product
Stearns Ventures, LLC's 371 logged complaints stay concentrated: only 38 states show a filing. 45.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2021-06-25.
Stearns Ventures, LLC answers 95.7% of complaints inside the CFPB's tracked window and closes 96.2% with a written explanation. 3.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Stearns Ventures, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Stearns Ventures, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 371.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Stearns Ventures, LLC (95.7% timely; 3.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration