Stearns Ventures, LLC
371 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Stearns Ventures, LLC complaint mix by product
- Mortgage 360 97.0% – 4% relief
- Credit reporting, 8 2.2% – 0% relief
- Consumer Loan 1 0.3% – 0% relief
- Debt collection 1 0.3% – 0% relief
- Money transfer, 1 0.3% – 0% relief
How Stearns Ventures, LLC's 371 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 360 |
| Credit reporting, credit repair services, or other personal consumer reports | 8 |
| Consumer Loan | 1 |
| Debt collection | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 80 |
| MD | 18 |
| WA | 18 |
| AZ | 18 |
| TX | 18 |
| FL | 17 |
| UT | 17 |
| CO | 17 |
| PA | 16 |
| OR | 15 |
| GA | 13 |
| IL | 13 |
| VA | 12 |
| NV | 12 |
| MN | 10 |
| NJ | 7 |
| NC | 7 |
| SC | 6 |
| MA | 6 |
| NH | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 176 |
| Trouble during payment process | 105 |
| Application, originator, mortgage broker | 18 |
| Closing on a mortgage | 13 |
| Settlement process and costs | 12 |
| Applying for a mortgage or refinancing an existing mortgage | 10 |
| Struggling to pay mortgage | 9 |
| Loan modification,collection,foreclosure | 7 |
| Credit decision / Underwriting | 5 |
| Other | 4 |
| Incorrect information on your report | 4 |
| Improper use of your report | 2 |
| Managing the loan or lease | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Problem with a company's investigation into an existing issue | 1 |
| Took or threatened to take negative or legal action | 1 |
| Unable to get your credit report or credit score | 1 |
| Lost or stolen check | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 4 | 75% |
| 2013 | 10 | 90% |
| 2014 | 47 | 93.6% |
| 2015 | 68 | 91.2% |
| 2016 | 71 | 98.6% |
| 2017 | 53 | 98.1% |
| 2018 | 57 | 98.2% |
| 2019 | 32 | 96.9% |
| 2020 | 14 | 92.9% |
| 2021 | 15 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Stearns Ventures, LLC
Stearns Ventures, LLC's 371 logged complaints stay concentrated: only 38 states show a filing on record. 45.6% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2012 through 2021-06-25.
Stearns Ventures, LLC answers 95.7% of complaints inside the CFPB's tracked window and closes 96.2% with a written explanation. 3.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Stearns Ventures, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Stearns Ventures, LLC have?
371, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Stearns Ventures, LLC respond to complaints on time?
95.7% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Stearns Ventures, LLC?
"Loan servicing, payments, escrow account", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.