CFPB · Mid-pack CFPB posture
Luna Financial LLC
3 CFPB complaints · 1 states · top issue Managing the loan or lease.
Luna Financial LLC has 3 consumer complaints in the CFPB public database. Timely response is 100%; 0% closed with relief; top product Vehicle loan or lease. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +100% filings 2015 to 2025
CFPB relief outcome brief
CCDB company luna-financial-llc
0% relief · 100% timely · 3 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: BMW Financial Services NA, LLC (0% relief)
Luna Financial LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Luna Financial LLC complaint mix by product
- Vehicle loan 2 66.7% – 0% relief
- Consumer Loan 1 33.3% – 0% relief
How Luna Financial LLC's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 2 |
| Consumer Loan | 1 |
Luna Financial LLC rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 2
- +100% vs 2015
Top States
| State | Complaints |
|---|---|
| CA | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 1 |
| Repossession | 1 |
| Problems when you are unable to pay | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2025 | 2 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Luna Financial LLC
Luna Financial LLC's 3 logged complaints stay concentrated: only 1 state shows a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2015 through 2025-10-23.
Luna Financial LLC answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Managing the loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Luna Financial LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Luna Financial LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Luna Financial LLC (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture