Luna Financial LLC
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Luna Financial LLC complaint mix by product
- Vehicle loan 2 66.7% – 0% relief
- Consumer Loan 1 33.3% – 0% relief
How Luna Financial LLC's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 2 |
| Consumer Loan | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 1 |
| Repossession | 1 |
| Problems when you are unable to pay | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2025 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Luna Financial LLC
Luna Financial LLC's 3 logged complaints stay concentrated: only 1 state shows a filing on record. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2015 through 2025-10-23.
Luna Financial LLC answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Managing the loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Luna Financial LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Luna Financial LLC have?
3, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Luna Financial LLC respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Luna Financial LLC?
"Managing the loan or lease", filed under the "Vehicle loan or lease" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.